Customer reviews of 1001hobbies

Delivery a bit long.

I ordered products that were out of stock, but I was informed about the progress of my order, and I appreciated that. The reception was in line with what I wanted.

A bit long but I was informed of the delay. No worries

Too long delay and damaged item

No home delivery as agreed. Collection of the package after 3 trips to the post office and no explanation for the delay in availability.

All good.

Excellent service

Very satisfied top quality

No problem

My order arrived about 40 days late at least that's what they tell me in an email I don't know where they left it in a block of 40 neighbors and I still don't see any package. I have requested a refund through PayPal because you don't respond. I will not place any more orders with you and even less recommend you.

It's great, it arrived well packaged. Original product

The pre-order delivery took literally a year. They can't use the "it's a preorder" excuse since other shops in NL had them available after a few months. I got so tired of waiting that I bought the items from different shops around the 8-9 month mark. They don't do full refunds, only a percentage—my fault for not reading through their entire rule list. I'm sure if I had the task to read, I would've read the reviews first. One of the items got sold out at some point, which I was so surprised by, considering I bought it, what, 8-10 months ago? Leave it in the corner to collect dust while we wait for the other item, no? Anyways, never again for me, but I'm sure some people were lucky enough to have accidentally good experiences here.

Unfortunately, the outer box was cut, apparently with a cutter, even the back of the figurine

We waited a long time for the delivery; the support took several days to respond to the request. Then it went smoothly without further issues.

Very satisfied, super fast shipping. Thank you. Will reorder without hesitation.

0 technical support and they sell you things they don't have so it arrives very late

I received the broken figurines and the site does not respond to me.

Hello, at this time I still have not received my order and I am disappointed despite the number of emails you have sent me to justify your delay, I will not recommend your site.

a first order that never arrived because the product no longer existed!! but I had to claim it to be informed. on the other hand, very responsive to "collect" the payment! otherwise, when I placed a replacement order everything arrived very quickly. but as I already mentioned, it was a Christmas gift (2025) and not 2026. moreover, I would have appreciated a commercial gesture for all these inconveniences.

Always a fast and correct delivery

Order delivered quickly very convenient to use the pickup locker delivery

I sent two emails requesting a change to the order and I haven't received any response, not even a negative one.

Unclear description. Very disappointed with the received product Do not buy!!!

All good

No problem with my order

Good morning. I have already sent two emails, one on January 23 at 5:15 PM and another on January 28 at 8:24 PM ([email protected] and [email protected]), to inform you that I only received 3 of the 4 kits I ordered. The missing kit is the "I Love Kit Ilov63502", a fully flexible M19 transporter. I do not understand how a company like yours could make the mistake of not checking the contents of the package. The box sent is too small to contain the four kits I ordered, as shown in the attached photos. And the box includes a document from your side identifying the 4 kits. This is absurd. I am an important customer of large European companies such as MN Modelar, MBK, and Opusmodels; Maquette Char Promo, Mig Jummenez, Ak, Model Plastic World, Plastmodel, Éxito, Super Hobby, among others, and I have never had such an experience as yours. I would like to know if you will send me the missing kit or if I will receive a refund.

Well organized, but couriers are a bit slow with the timing, even though the transport is paid for

Very long delivery time 2 months for a Christmas gift that arrived much too late

Well received, but this time not very fast ...

Everything went very well

1001 perfect hobbies However, I did not pick up my Chronopost package, catastrophic as usual

always satisfied. I have been a customer for several years.

I review all the emails addressed to another person since the order was placed and throughout all the steps until delivery! Impossible to reach you by phone, I must necessarily open a ticket but for that I also need to create an account! A crazy story! All because our phone numbers are similar... and yes, as a result, I know everything about this gentleman..... hello GDPR 🤦‍♂️

Very good product thank you

Marked products in stock that are not. No communication

Satisfied with the items from the site, easy ordering, quick payment, and fast delivery. I will order again.

I am above my 1st order because I did not receive the entirety and it has been more than 2 months that I am waiting for it or that I should be refunded. I still have no news and I have sent at least 3 emails and I still have no response. I hope to have an answer soon

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A great deal, fast delivery, perfect, thank you!

Ordered Saturday afternoon, received Wednesday in good condition. Immediate confirmation of the order by email and perfect transport tracking. Keep it up, it's perfect.