English 
V
Rating: 5 out of 5
Kept me informed of order status once it was placed. Items arrived well packaged and with no damage. Comic bags were recommended and are just what I needed. Will be using 1001hobbies again very soon
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
C
Rating: 5 out of 5
The order arrived without any problems
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A
Rating: 5 out of 5
very well
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C
Rating: 5 out of 5
Easy navigation on the site and well packaged order.
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G
Rating: 1 out of 5
Misleading information about product stock and charge postage twice and then send two orders in one package. Scam at its finest. They will not see me and my fellow modeling club members again
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Response from 1001hobbies
Thank you for your e-mail, We thank you for your e-mail, we inform you that we have refunded the shipping costs of one of your orders. Finally, please take note of three essential information on our site.
In stock : shipping within 48 hours. These are physically in stock at the company's warehouse in Saint-Quentin-Fallavier. Available : shipping within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on the delivery times of the various suppliers. Not available: these products are not currently in stock and cannot be ordered at this time. Once again, we apologize.
Sincerely, Laure
In stock : shipping within 48 hours. These are physically in stock at the company's warehouse in Saint-Quentin-Fallavier. Available : shipping within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier and are generally dispatched within X to X days of the user's order, depending on the delivery times of the various suppliers. Not available: these products are not currently in stock and cannot be ordered at this time. Once again, we apologize.
Sincerely, Laure
C
Rating: 1 out of 5
As I told you, the material that arrived did not correspond to the order placed.
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Response from 1001hobbies
Sir, I would like to thank you for your support, Thank you for your comment. We apologize for this incident. Please be informed that customer service will contact you as soon as possible. Sincerely, 1001hobbies customer service
A
Rating: 5 out of 5
Always perfect
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A
Rating: 5 out of 5
Bonjour a tous, emballage des produits bien realises, respect delai livraison, je recommanderai sur ce site. Thank you
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A
Rating: 4 out of 5
Very good
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V
Rating: 5 out of 5
Very pleased with service and speed of delivery to USA.
V
Rating: 4 out of 5
The quality is fine, just the shipping cost is not impressive
A
Rating: 5 out of 5
everything is perfect thank you
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V
Rating: 1 out of 5
What I ordered is NOT what I received
Response from 1001hobbies
Mr. CHRONISTER,
Thank you for your comment. We apologize for this incident.
However, the package tracking indicates that this order was delivered on 04/13/21.
We invite you to contact our customer service at [email protected].
1001hobbies Customer Service
Thank you for your comment. We apologize for this incident.
However, the package tracking indicates that this order was delivered on 04/13/21.
We invite you to contact our customer service at [email protected].
1001hobbies Customer Service
C
Rating: 5 out of 5
Received on time and in perfect condition.
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A
Rating: 4 out of 5
Reliable service
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A
Rating: 1 out of 5
Ordered 3 products in stock, after 1 week with no news sent an email for information. I had to send 3 more emails before I knew what was going on. One of the products was missing, donv in the way of the order and a credit note for the missing product, delay about 3 weeks when it should have taken 1 week. Request for information to have the credit 2 more weeks with 4 emails. I've just retaken an order to give it a second chance, I hope this time it goes better! And I'll give it a better mark. But communication is complicated, especially for a 1st order.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
G
Rating: 5 out of 5
Great service! Delivery excellent!
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C
Rating: 4 out of 5
All good although the shipping costs make it not have the 5 stars as they are somewhat higher than in other online stores.
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V
Rating: 5 out of 5
Excellent service from coming abroad, no real hold up and arrived well packaged
A
Rating: 3 out of 5
The can of green paint is very thick ????
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G
Rating: 4 out of 5
Good service Package received quickly
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A
Rating: 5 out of 5
pretty much anything inherent to modeling and beyond can be found, shipping a little slow but average.
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A
Rating: 5 out of 5
Responsive team. I sent an email to customer service with a specific request about my order. They responded to my request in less than two days. I appreciate this professionalism.
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A
Rating: 5 out of 5
no problem for this order, which corresponds perfectly to my request
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A
Rating: 5 out of 5
Impeccable product and very good quality, very serious, fast delivery. Reliable at all levels.
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A
Rating: 5 out of 5
super papide...nikel!
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V
Rating: 5 out of 5
Great price and great service.
G
Rating: 5 out of 5
Good and fast delivery no complaints
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V
Rating: 3 out of 5
Navugatiin is not that great.
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A
Rating: 5 out of 5
Arrive quickly and smoothly.
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A
Rating: 5 out of 5
Professionalism and responsiveness
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A
Rating: 5 out of 5
Received quickly and very happy with my purchase.
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A
Rating: 5 out of 5
Excellent service!
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A
Rating: 5 out of 5
I am 100% satisfied with my purchase from you.
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V
Rating: 1 out of 5
Very bad, I will never buy anything at this store.
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Response from 1001hobbies
Sir, I would like to thank you for your support, thank you for your comment. We would like to inform you that this product is no longer in stock in England. Due to Brexit and the health situation, the delivery time may be very long.
Thank you for your understanding Yours sincerely, Laure
Thank you for your understanding Yours sincerely, Laure
V
Rating: 1 out of 5
It would be good if the scale or the sizes of the articles were listed.
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Response from 1001hobbies
Sir, I would like to thank you for your support, Thank you for your comment. We thank you for taking the time to share your dissatisfaction with us, but we are not sure if this comment deserves this notice. We remain at your disposal for any further information, Yours sincerely, Laure
C
Rating: 3 out of 5
They have taken a long time to send. And they repeat the messages asking for a transfer that from the first moment I already informed them of what was happening and they keep repeating it, it seems that they do not read them.
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A
Rating: 4 out of 5
good, corresponds to the order, delivery may be a little slow.
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A
Rating: 5 out of 5
arrive quickly without prblm
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G
Rating: 5 out of 5
Delivered what was ordered and good information on delivery times
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