Customer reviews of 1001hobbies

Reliable site and fast delivery

I test the wooden models

Nice variety of products. Availability sometimes a little long. Careful shipping.

Hello 3 weeks to receive the order, No response to several emails, nobody answers the phone. Pathetic. I will never order from 1001 again.

very well packed

perfect

I was not informed that my order for £291 was not being sent from the uk warehouse, but it was coming from franc , which then cost me £ 63 in inport tax and handling
charges on top of my £291 if I had known I would not have made the purchase

the site, very good and the delivery, time and packaging perfect

Deliveries a little long but very good after-sales service.

The internet site is very good easy to navigate. The delivery was on time I was contacted every step of the. way and the kit was brilliant. I would not hesitate to use this company again.

.tres bien

Perfect.

The order was delivered quickly but due to a problem with the item ordered (an important part of the model was missing) I was unable to contact customer service online. No reply to my e-mail....

1001hobbie.fr services are very good, the company is serious, the delivery is fast and the products are well packed and protected to avoid any damage during shipping. Perfect My opinion is the models purchased are very different. Mastercraft Hobby kit produces the most horrible models I've seen since I started building airplane kits. The old Airfix and Frog kits from the early '60s were splendid next to these three sketchy representations of the Tiger. Lousy engraving, no detail at all, decals fit for the garbage can. Only the box is good enough not to crush. Don't waste your money on this. Wait until the end of the year to buy the Revell kit, which will be released again, but will probably not offer the Spanish and Australian versions. I'm sorry to be so negative, but to offer such quality in 2021 is frankly making a mockery of model makers. Buying on the net is great for choice, but exposes the buyer to similar disillusionment because seeing it before buying can only make you give up on such a purchase.
1001hobbies is of course not responsible for this. Kind regards.

After my first order, the aforementioned complaint is still not completed satisfactorily. This is mainly because it is almost impossible to get in touch with them. Today they finally responded with a short message saying they had not received anything and do not know what it is about. At the bottom of this message were all my email messages that I am responding to their initial offer. It is therefore incomprehensible that they would not know what the complaint is about; they themselves responded via email to my previous review via "real reviews". No doubt they must have all the details therefore (and moreover, it is even in the message I received from them today. Still this complaint has not been resolved. By phone they are also unreachable.

The shipping was a little slow and the product after comparing was quite expensive.

Fast and accurate delivery. The products are great!

Received quickly, well packaged, nothing to complain about, thank you P.

All perfect!!! THANK YOU

Great variety of products , prices are not the best but it compensates for what I look for I find it on these websites .
I would improve delivery times and fine tune the prices.
Otherwise perfect.

Pleasant site and perfect delivery

satisfied with the service

Quick and efficient. Excellent experience with this store.

Delivery time much longer than advertised, even though I paid extra. No reply by e-mail when I tried to cancel my order seeing that it was taking so long.

Wide range of products

Management of the order and delivery in due time and form. Everything went well.

Shipped quickly.

Good value for money. Pity that unavailable products are displayed in search results. Order was over 1 1/2 weeks in transit, which I really find too long, tried to contact, no options except email (which was not responded to) and do not hide behind "that's because corona" because my order via another puzzle website, which was also delivered by postnl.nl did arrive after 1 day ... So moderately enthusiastic...

Fast and careful delivery. Game is in perfect condition

All very well.

Everything is fine. No problems.

Not bad

It is great that my order arrived on time. I am very pleased with your information and interest.

My review so Okay you ask for it Tis the third time I've ordered something Tis the third time it says the item is in stock Tis the third time that item was not in stock And so I had to wait nicely Till the supplier delivered it to you And then sent it on to me So kind regards

Delivery taking longer than expected

always perfect

Fast delivery. Very easy to understand website. My son is delighted

perfect

Rare model kit at a very fair price. Fast shipping in good packaging. I am extremely satisfied.

I ordered Blackstone Fortress: Escalation. It was in stock when I ordered it. It took months for you to then tell me it was permanently out of stock. I could have purchased it elsewhere, but I spent 2 months thinking I had already ordered it before you told me I wouldn't be getting it. I am not happy about that at all, as it is now very difficult to obtain, and I had to settle for other products that I had no real intention of buying.