Customer reviews of 1001hobbies

RIGHT ON TIME

I was hoping for more from the Zombi Pirates but unfortunately only the Davie Johns crew and that's a pity, definitely room for improvement!

EXCELLENT

Once again, an error in the products sent. I immediately informed and..... NO reaction. It's a pity. A few words to reassure the customer and repair the error (not serious) would suffice. It's not done. Why?......

Very good, order and delivery time as advertised. Seriousness and follow-up

Reliable store, shipping taken care of. I did not give 5 stars for 2 reasons:somewhat slow shipping (about ten days) and the surplus that is charged by paying with PayPal.

Excellent service, kept me informed about the delivery. Definitely use this company again...
10/10

the parcel arrived damaged, the parts are very disappointing, you have to cut out the pictures with scissors, the whole thing is very disappointing.

Very fast delivery

Perfect order

Easy ordering, payment and fast delivery.

Clear layout of the pages, simple ordering process. Fast delivery afterwards with prior notification of when the goods will be dispatched and delivered

wide selection on the site and fast delivery

Everything went very well with my order, great customer service, I was kept up to date with the dispatch and delivery. In fact my order arrived much quicker than I had expected despite Brexit/Covid issues, so well done. I'm sure I will be purchasing from 1001 hobbies in the future. Also the price of the kit was a great deal.

great site, nice products

Quite disappointed with my order. I ordered a product that I had ordered before from 1001hobbies but what I received was different from the previous time. I recommended the correct product from a competitor's site, too bad.

rapide et conforme

Very good, arrived ahead of schedule and perfectly packaged.

At first I was afraid it was a fake website and I could whistle for my ordered stuff. I did not receive an order confirmation and the items remained in my store manager after payment. Important tip: pay with credit card then you are always insured. It is difficult to get in touch. I only received an email confirmation of my order after about 2 weeks. From then on everything went fine. I got a nice mail with track and trace and a message when the goods had arrived in the Netherlands. The goods are shipped from France so it takes a while before you receive it. My order looked neat and was shipped fine. Really important to pay by credit card because the bank withdraws your money the moment you don't receive the goods. Paying via iDeal at such a time means that you simply lose your money if your order does not arrive. It put my mind at ease. However, I will think twice before ordering here again given the lousy communication.

Too high unnecessary shipping costs relative to the item which could easily be sent by mailbox mail

order well received and perfectly packaged.

very satisfied

Always on time

Everything fast

Very fast in shipping.

i ordered a stampe sv4 i'm very pleased with the item the box is damaged or worn it seems to me an item bought second hand price too high for the item

Promptly delivered and beautiful puzzle

I received the box opened and the plastic envelopes opened.

I appreciated the tracking of my order, and the time between order and delivery.

I received 1 hu118 mat + 1hu 186 mat + 1 gloss 15 + 1 hu 65 mat , instead of 2 hu118 mat and 2 hu 186 mat , see the mail I sent you on your mail . (Error on your part)

Good selection, decent prices. International shipping took a while, though

They had want I wanted at a reasonable price and I received it quickly.

No worries, I recommend

Awesome service and great prices. Fast shipment to boot. Highly recommended!

fast and careful delivery, I had an error on my delivery but customer service immediately resolved the problem, very satisfied.

This is the second time I ordered from 1001, and both times they got it all wrong. The company has potential if they would get their act together. It made me mad that they kept the cost of shipping, which was more than I paid for the item I never got. Only a partial refund. They suck.

Order and delivery were fine.

Very good service

Very good selection of products on the site, but very long shipping times because they often don't have the item available (which they mention only after the transaction has been completed) and in the meantime, customer service follow-up lacks responsiveness. Too bad

Nothing to say, everything is perfect. Keep up the good work. Thank you and see you next orders.