Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/04/2021
Clear and uncluttered. good search facility.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 02/04/2021
Everything went smoothly
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 30/03/2021
Order was quickly placed and quickly delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Hello, fast shipping RAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
careful service, fast delivery, nothing to say, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Hello, after ordering I received a message telling me it was in stock and I received my order 1 month later, much too long for me.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/03/2021
Shipped in a timely manner, very good rates for international shipping. Package arrived in pristine condition even sooner than expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2021
Delivered with a change of relay point, but parcel received 15 days after the initial date of delivery I will put that on the account of the confinement otherwise RAS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/04/2021
never order products that are not immediately available - delivery times are not respected
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/02/2021
failure to meet delivery deadlines when products no longer available are not reimbursed but a credit note is issued without explanation
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/01/2021
Delay of more than 3 months. No contact and no apologies. Not urgent but not commercial at all. I do not recommend this site
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Always well served
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/02/2021
Not serious in the orders following lack of stock and other accepts the order then not knowing how to honor you offers a voucher instead of a refund is inadmissible
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Response from 1001hobbies
Mr Collin, Thank you for your comment. We would like to emphasize that there are 3 concepts to take into account on the site: In stock: dispatch within 48 working hours. These are physically stocked in the company's warehouse in Saint-Quentin-Fallavier. Available: dispatch within X to X days. These products are not currently in stock at the company's warehouse in Saint-Quentin-Fallavier, and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered at the moment. As a result, some lead times may be extended due to current problems. Thank you for your understanding, 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2021
Processing and shipping time a bit long for 2 small items... 11 days waiting time 2 days delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Beautiful work, easy to assemble
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Wide range of products and on-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
Delivery too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Very good product
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/03/2021
Too complex to offer something to someone: the parcel arrives, but in the sender's name. I'm still waiting for a reply to my chat and e-mail requests for help. It's a shame, the catalog is great...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2021
I've been waiting 30 days. Part of my order is still missing. It's pretty amateurish.
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Response from 1001hobbies
Thank you for your e-mail. We would like to inform you that we sent you an e-mail on 9/04/21 to inform you that we were splitting your order in two, in order to send you, at no extra cost, the products in stock.
Thank you for your understanding, 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
fine ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
I was able to track the progress of my order and finally receive my high-quality products within a very reasonable time.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/03/2021
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
formidable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/03/2021
Always a positive experience dealing with 1001 Hobbies. Great customer service and a wide selection of products. Two thumbs up.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/03/2021
Thank you for the attention to packaging so the article would safely arrive.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/04/2021
Disappointed with the quality of the product I do not recommend the site
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
very good. excellent products. met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
speed, conformity of the order, correct price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2021
delivery in two parts a little late but correct and clean
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Fast, careful delivery, model as ordered. Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Easy and efficient
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 11/03/2021
Serious company, only note is that, perhaps due to the particular time, the delivery time was much longer than estimated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
I am very satisfied, order corresponds to my expectations, fast delivery and correctly packed.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 05/04/2021
Fast delivery, good product
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