Customer reviews of 1001hobbies

4,2 /5

Based on 40 284 published reviews

5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

Acheteur Vérifié

Published on 27/03/2021 à 09h45 following a purchase from 12/02/2021

Completely satisfied, no worries with this transaction.

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Acquirente Verificato

Published on 27/03/2021 à 09h12 following a purchase from 06/03/2021

All ok to delayed a little but all ok

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Acheteur Vérifié

Published on 27/03/2021 à 05h42 following a purchase from 19/03/2021

item conforms to description, fast shipping, can't wait to get started.

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Acheteur Vérifié

Published on 27/03/2021 à 04h55 following a purchase from 06/02/2021

No comments

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Acheteur Vérifié

Published on 27/03/2021 à 04h41 following a purchase from 17/02/2021

Lots of choice, good quality, but one part was damaged because it was not well protected for delivery.

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Acheteur Vérifié

Published on 27/03/2021 à 00h48 following a purchase from 05/02/2021

Easy navigation, clear product descriptions that match the products delivered. Fast delivery time. Well, this time I was unlucky because the product was missing. But from packing to delivery, speed!

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Comprador Verificado

Published on 27/03/2021 à 00h36 following a purchase from 10/02/2021

Good store everything arrived correctly and very well

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Acheteur Vérifié

Published on 26/03/2021 à 22h34 following a purchase from 10/02/2021

The order was complete.

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Verified Buyer

Published on 26/03/2021 à 21h56 following a purchase from 13/02/2021

Products take considerable time to arrive. Still awaiting 2 planes yet to arrive from 4 weeks ago.

Response from 1001hobbies Published on 30/03/2021

Hello,
We are very sorry for the length of the shipment, but as you can imagine the implementation of the BREXIT and the Covid does not accelerate the delivery times. We sincerely regret it.
Sincerely,
1001hobbies customer service.

Acheteur Vérifié

Published on 26/03/2021 à 21h37 following a purchase from 24/02/2021

super

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Acheteur Vérifié

Published on 26/03/2021 à 21h36 following a purchase from 07/02/2021

Very good

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Acheteur Vérifié

Published on 26/03/2021 à 21h31 following a purchase from 15/02/2021

The paints are not all from the same range and some are of poor quality. The kawasaki light green ordered was khaki in color!!!!

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Acheteur Vérifié

Published on 26/03/2021 à 21h30 following a purchase from 13/02/2021

perfect fast delivery

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Acheteur Vérifié

Published on 26/03/2021 à 21h29 following a purchase from 22/02/2021

Six stars are not enough. Customer completely won over

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Acheteur Vérifié

Published on 26/03/2021 à 21h29 following a purchase from 02/02/2021

Despite the slight drop in delivery speed (with the Brexit and the health crisis it's understandable), the service is excellent.

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Acquirente Verificato

Published on 26/03/2021 à 21h10 following a purchase from 28/02/2021

My negative review relates only peripherally to the item I purchased. Unfortunately, however, the same came to me very damaged and missing some parts due to the Postal Carrier's mishandling of the packaging. I still preferred to repair the item instead of sending them back to the Sender. I thus took the opportunity to correct several inconsistencies and deficiencies in the model regardless of the damage done by the Carrier's carelessness. Obviously, I am not satisfied. But with the modifications I made and the repairs of the damage, I was able to donate the model to my grandson who appreciated it. The boy is 11 years old and certainly has no modeling pretensions. The delivery time was very long, too long, even considering the current situation, I think.

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Acheteur Vérifié

Published on 26/03/2021 à 21h05 following a purchase from 18/03/2021

Nothing to complain about, very good.

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Acheteur Vérifié

Published on 26/03/2021 à 20h44 following a purchase from 15/01/2021

It is noted an Audi R8 in my order, also noted in the package sent but it is not in the package!

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Response from 1001hobbies Published on 30/03/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

Verifizierter Käufer

Published on 26/03/2021 à 19h53 following a purchase from 13/03/2021

Great service

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

Geverifieerde Koper

Published on 26/03/2021 à 19h48 following a purchase from 24/02/2021

----geeb

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Acheteur Vérifié

Published on 26/03/2021 à 19h40 following a purchase from 27/02/2021

Super.

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Acheteur Vérifié

Published on 26/03/2021 à 19h39 following a purchase from 09/02/2021

Neatly dispatched.

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Acheteur Vérifié

Published on 26/03/2021 à 19h39 following a purchase from 07/03/2021

received the parcel on time and in good condition

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Acquirente Verificato

Published on 26/03/2021 à 19h15 following a purchase from 28/02/2021

Everything perfect. Very good packaging. Arrived well.

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Geverifieerde Koper

Published on 26/03/2021 à 19h15 following a purchase from 18/02/2021

Delivered reasonably smoothly.

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Acheteur Vérifié

Published on 26/03/2021 à 19h11 following a purchase from 27/01/2021

Impeccable

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Verified Buyer

Published on 26/03/2021 à 19h02 following a purchase from 19/02/2021

all very good. massive choice.

Acheteur Vérifié

Published on 26/03/2021 à 19h01 following a purchase from 30/01/2021

Too bad, my order is missing 1 item.

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Acheteur Vérifié

Published on 26/03/2021 à 18h59 following a purchase from 13/03/2021

Excellent service

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Acheteur Vérifié

Published on 26/03/2021 à 18h51 following a purchase from 07/03/2021

very clear

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Acquirente Verificato

Published on 26/03/2021 à 18h46 following a purchase from 14/03/2021

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Acheteur Vérifié

Published on 26/03/2021 à 18h45 following a purchase from 16/02/2021

The shipment was very fast, the model (although large) well protected. I recommend it.

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Verifizierter Käufer

Published on 26/03/2021 à 18h43 following a purchase from 16/02/2021

Everything is perfect.

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

Verified Buyer

Published on 26/03/2021 à 18h35 following a purchase from 05/03/2021

Excellent service - very good prices, easy ordering and fast delivery.

Acheteur Vérifié

Published on 26/03/2021 à 18h32 following a purchase from 05/03/2021

average but ... I would love to find the boxes of the French infantry and artillery at Waterloo from Airfix !!!

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Acheteur Vérifié

Published on 26/03/2021 à 18h28 following a purchase from 18/03/2021

The site is correct. The packaging is clean and neat. The delivery time is satisfactory. Customer service is good.

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Verified Buyer

Published on 26/03/2021 à 18h16 following a purchase from 19/01/2021

Really great shop. Thank you.

Acheteur Vérifié

Published on 26/03/2021 à 18h10 following a purchase from 15/02/2021

Fast and careful delivery, perfect!

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Geverifieerde Koper

Published on 26/03/2021 à 18h01 following a purchase from 03/03/2021

Items are passed between available products and undeliverable items. Pretty confusing.

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Acheteur Vérifié

Published on 26/03/2021 à 18h00 following a purchase from 24/02/2021

Five stars because there are only a few days between ordering and receiving. And we know exactly when the package will arrive.

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