1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good fast shipping
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/01/2021
Good evening I used to love painting with Airfix paints but their quality has gone down a lot How can they be sold?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
The trailer is a good complement to the Jeep mounted some time ago.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2021
It's a pity that there was a parcel error which delayed the delivery of the good v'colis. Apart from this little incident all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Hello and Best Wishes for 2021. I received my parcel today as usual, well packed and without any worries Thank you. All the best. Éric
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
My order arrived complete and on time. Me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Product conforms. Deadline met. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Perfect and fast. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2021
I think the very long delay is due to the festive season.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Fast delivery and a quality product that meets my expectations. Thank you and happy new year 20
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Easy to select on the site, a little difficult to find the paint via its reference. Delivery was as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
It's Taking to long to get to my... It's Taking to long to get to my location
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Response from 1001hobbies
Sir Mr Aguilar, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
A small but fortunately harmless incident concerning the quality of the packaging, which was taken into account as soon as it was reported. Check delivery schedules according to the opening days of relay points to avoid unnecessary movement of goods (especially insufficiently protected). If not, the merchandise is totally compliant and the site is extremely responsive, which I continue to trust.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/01/2021
I ordered my model in mid-December and more than 3 weeks later still nothing! And I'm not even talking about the non-existent e-mail replies...in short, I'm disappointed! I hope I'm just an exc
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2021
Hello everyone! The choice of models that you offer is very much appreciated. If I have to criticize 1 point, I'd say that the time taken to receive orders is sometimes not respected, and the price of some models seems a little excessive... Thank you for your efforts to satisfy me and your customers.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/01/2021
Everything ok I was delivered everything requested in the order the packaging I would say more than perfect they updated me via email on the status of the order optimally delivery quite fast considering I made the request just before the holiday season very good products. Definitely to be kept in mind for future purchases as well.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/01/2021
Arrived everything on time and all in order now can start my son(actually he wants help and I am happy about that)to build the model you bought and hopefully he will get into it Massimo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Took 2 months to get the product Took 2 months to get the product. Product was great once we received it.
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Response from 1001hobbies
Dear Mr BREINHOLT, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2021
Parcel not received Stuck in customs because you didn't enclose a facsimile
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2021
Misrepresentation of Shipping Speed, Poor Experience Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link, had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item, which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.
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Response from 1001hobbies
Madam, Sir, Thank you for your feedback. We apologize for this incident and the delay in processing your order. We understand this dissatisfaction but you will understand that due to Covid-19, and increases in parcel volumes, the carrier Delivengo and the local carrier are having great difficulty maintaining reasonable delivery times. We ask for your patience. + kind send you an email to try to make things move forward We apologise for the delay. Happy New Year 2021. CUSTOMER SERVICE 1001HOBBIES
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
very nice model and very good service. Happy New Year 2
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/01/2021
I can't recommend this company at all. I placed an order before Christmas with guaranteed delivery before Christmas. They gave me a Hermes tracking number which showed that it hadn't been collected until the 7th of January. I contacted 1001 Maquettes and Hermes several times up until that date. Hermes confirmed they'd never received a parcel and 1001 Marquettes blamed Hermes for delaying it. I was even told to go check at the port of arrival because it's probably there being held up by customs because of Brexit Christmas etc... Surprise surprise the day after I threaten to chargeback my credit card Hermes receive it. The expected delivery date? 12th of January. I can confirm that it does not take 5 days to get from Dover or Calais to London. Dodgy company lying staff. Will just send it all back and buy it elsewhere. Shame as I spend hundreds of pounds on modelling kit per month.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
very good material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Complies with my order and was received on time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2021
Took 2 months to get the product Took 2 months to get the product. Product was great once we received it.
Response from 1001hobbies
Dear Mr BREINHOLT, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
compliant product delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Hello Just to tell you that I'm really very satisfied with the way you manage your orders, especially as regards tracking them. In this period of Christmas and pseudo confinement we know that it is not easy and I was constantly informed. Equipment well received and in perfect condition. C
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
very satisfied with the preparation and dispatch times just a shame the post office redirected my parcel in another direction... but in no way the fault of 1001 maquettes. thank you. i recommend fo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Too bad shipping is so expensive otherwise nothing to say puzzle received in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
No complaints
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
All was OK
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/01/2021
Misrepresentation of Shipping Speed, Poor Experience Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link, had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item, which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.
Response from 1001hobbies
Madam, Sir, Thank you for your feedback. We apologize for this incident and the delay in processing your order. We understand this dissatisfaction but you will understand that due to Covid-19, and increases in parcel volumes, the carrier Delivengo and the local carrier are having great difficulty maintaining reasonable delivery times. We ask for your patience. + kind send you an email to try to make things move forward We apologise for the delay. Happy New Year 2021. CUSTOMER SERVICE 1001HOBBIES
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2021
Estimate delivery date was 12/24/20. Ordered was placed on 12/15/20. A SIGNIFICANT upcharge for more rapid shipping was paid. No communication was given regarding shipping until 12/19/20. Item still has not arrived to destination. Tracking information provided had a dead link had to independently find a tracking service which then showed by 1/7/21 the item was no where close to its final destination. I receive frequent emails from this website about reviewing my order and I haven't even received the item which is incredibly obnoxious. This has been a terrible experience and I will never use this website or service for purchases again. Mistake made and lesson learned.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/01/2021
Took 2 months to get the product. Product was great once we received it.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 07/01/2021
I have not received the order
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 07/01/2021
There is no excuse for the poor delivery time of this companies products - tracking an order does not work nor does contacting this company
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/01/2021
I am not happy with what I ordered due to lack of information about measurements and specifications of the products and also I am trying to return the product purchased on your site and I can not return it, I would appreciate if you could contact me to return the product.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/01/2021
thanks for the speed of sending all very well.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/01/2021
Quick in response and delivery ahead of schedule.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/01/2021
Shipping on time and perfect packaging.
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