Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 737 published reviews

Summary of reviews

1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.

All reviews

A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2020
Furious!! order the 2311 - NOTHING RECEIVED to date!! I will file a complaint!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Product and delivery as expected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2020
end-November order (IT1246 NATO pilots and ground staff) never received. Very dissatisfa
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Order arrived earlier than expected! More than satisfied
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/12/2020
For a company out side of America the service is pretty good.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Huge selection of models of all kinds. I also bought paintings and decor elements. The parcel arrived quickly and was well packaged. Nothing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Very fast delivery perfect transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Very good, helpful and friendly advice given over the phone. Shipped on time. Product well packaged and in good condition not yet opened (we are waiting for Christmas!). All satisfaction a prio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Fast delivery products conform to order everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
parcel received quickly and without problem
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2020
I still haven't received the model I ordered on December 16, despite paying €14.99 for delivery within 48 hours! My package has still not left. Impossible to chat with them on their site. I left an e-mail on Saturday but no reply to date. Very disappointed. I hope to receive this gift for my husband sooner.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Package received promptly. Nothing to redi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
I found the ref. I was looking for shipping just a little long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Delivery correct nothing to say
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2020
0 j'ai passé une commande je devrais être livré le 1112 depuis cette date ils marquez produit indisponible il a encaissé l'argent surement en sachant qu'ils ne peuvent fournir j'appelle ça du vol . Answer: 1001 MAQUETTES 6 hours ago Mr Leforestier Thank you for your comment. We would like to inform you that we have refunded your order. We wish you a very happy holiday season 1001 hobbies customer service. received by email It is a stock error. We regret that the product is out of stock. As a result: Either we will issue a credit note for the value of the missing product (credit note valid for 1 year on a future order, with no minimum purchase and can be split). Or we offer to replace your product with an item of your choice available on our site and in stock. (with a price of + or - 5% of the original product). me: I don't call that
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Following the purchase of a wooden mill and locomotive, and being accustomed to creating my own models through my work as an architect, I was very impressed by the ingenuity of the design and the quality of the workmanship.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2020
I am told that my parcel is waiting for me at the relay point but there is no parcel in my name...what should I do?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Parcel arrived on the expected date without a hitch, nothing to say, perfect. In addition, the tracking of the parcel is very complete and we receive regular information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Satisfied with the order and with the reception of the parcel which was rather fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Gift received from grandpa who is delighted Too bad our little note is missing Living in Guadeloupe it was somewhere essential for no
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2020
delivery too late order placed more than three weeks ago
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
the products are varied, with a large choice of models in different scales, not forgetting the new products. deliveries are always on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Todo perfecto
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
compliant product - correct packaging. I am very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Fine, just a little long delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
I was spoilt for choice for the puzzle Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Super well packaged fast delivery nice box to recomma
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Package arrived on time in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Very good man!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/12/2020
Outside Company For a company out side of America, the service is pretty good.
Response from 1001hobbies
Dear Mr Kruszewski, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
Outside Company For a company out side of America, the service is pretty good.
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Response from 1001hobbies
Dear Mr Kruszewski, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 20/12/2020
I am sorry to convey my dissatisfaction because I have not yet received my package and I placed the order last December 6th and I am still waiting for it. You have sent me an approximate date of the 24th and I have to deliver it as a birthday gift on December 23rd. I am of course very unhappy because when I placed the order it specified that I would receive it in 4 days at the latest. VERY DISSATISFIED
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2020
It is a gift that I have not yet delivered so I can not comment on the content. So far only my satisfaction with the speed of delivery.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2020
very good service, fast delivery
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 20/12/2020
Well, I placed an order 15 days ago and I still haven't received it and after several complaints I expect it to arrive at the beginning of the week....espe
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2020
Good service and on time
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/12/2020
Fast delivery correct products well packed
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 19/12/2020
Wide choice and fast delivery
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 19/12/2020
Bit strange that I can already give my opinion now because I ordered on 4-12 and have not yet received the order it is now 19-12 - it is now 23-12 and when I look track and trace it says - Package has not yet been received or processed by PostNL
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