English 
A
Rating: 1 out of 5
I'm very disappointed - I placed my order on November 6 and still haven't received anything, even though it was supposed to have been shipped on the 18th.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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A
Rating: 5 out of 5
Fast and careful delivery
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A
Rating: 5 out of 5
fast delivery
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A
Rating: 3 out of 5
very slow delivery
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A
Rating: 5 out of 5
Very good order quickly shipped and a lot of ch
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A
Rating: 1 out of 5
More than a week to prepare a parcel I've never seen that anywhere else. It's cheaper and just as fast to ship to China.
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A
Rating: 5 out of 5
Bonjour oui toujours satisfait de vos services !!!!!! Good luck to all the team and I hope to order soon on your site !!!!! Despite the dispute I wish you all a happy new year.... cordial
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A
Rating: 3 out of 5
No problem with the order but the delivery took far too long. More than a month is not right...
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A
Rating: 5 out of 5
I am very satisfied. Fast and careful delivery
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A
Rating: 5 out of 5
competitive price and on-time delivery
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A
Rating: 1 out of 5
Vreselijke communcatie en geen duidelijk inzicht in leveringen Product bleek na 3 weken niet op voorraad te wezen/ niet leverbaar te zijn waarbij eerder verteld werd dat het onderweg was en de week na besteldatum zou worden verzonden. Helaas is de webshop onbereikbaar per telefoon en krijg je vreemde half franse e-mails terug wanneer je contact zoekt. Nu bleek dat mijn bestelde product niet geleverd kon worden kreeg ik eerst een mail met 3 opties: annuleren en geld retour, een credit of een alternatief product. Na gemaild te hebben dat ik de order graag gecancelled zie en mijn geld retour krijg. Vervolgens komt er een nieuwe mail binnen waarbij de optie tot terugbetaling van de bestelde goederen is weggehaald maar geen response op mijn eerder gestuurde e-mail.. beetje apart. Al met al tot dusver een slechte ervaring en mijn geld nog niet retour ik vermoed dat dit een ongoing story gaat worden gezien het stroeve verloop tot nu. Mochten de zaken binnen korte termijn netjes en correct worden opgelost pas ik uiteraard mijn review hiernaar aan.
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Response from 1001hobbies
Goedemorgen, meneer, Wij betreuren dit incident en vragen u te geloven dat dit soort incidenten voor ons zeer onaangenaam is. Wij informen u dat de klantenservice zo snel mogelijk contact met u zal opnemen. Met vriendelijke groet, 1001hobbies klantenservice.
V
Rating: 1 out of 5
It has taken an age to be delivered then when they do they don���t leave the package on the porch or put it through the Letterbox they take it away again-
V
Rating: 3 out of 5
I ordered a product which I later found out had to be sourced from elsewhere so there was a delay. I did receive the goods in due course. However, my biggest gripe was the lack of and poor communication throughout. Otherwise ok.
A
Rating: 3 out of 5
3 stars because very fast delivery is well highlighted on the site.... To me only after reminder and Delivery after more than 3 weeks.
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V
Rating: 3 out of 5
I can't write a review when I haven't… I can't write a review when I haven't received my order
Response from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
V
Rating: 2 out of 5
Incredibly slow.I am still waiting for… Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
A
Rating: 5 out of 5
As usual: - fast shipping - very well packaged - good follow-up
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A
Rating: 5 out of 5
order shipped quickly good service
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A
Rating: 5 out of 5
The person I spoke to on the phone was very pleasant and answered all my questions.
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A
Rating: 5 out of 5
The game ordered arrived on time.
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V
Rating: 1 out of 5
Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
V
Rating: 2 out of 5
I can't write a review when I haven't received my order
A
Rating: 5 out of 5
Parcel received on time Very correct parcel Good su
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A
Rating: 5 out of 5
Order and deadline
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A
Rating: 5 out of 5
Excellent order tracking, fast and efficient
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A
Rating: 5 out of 5
Fast, accurate delivery
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A
Rating: 3 out of 5
If the product is out of stock, it becomes complicated. Review communication with customers...
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A
Rating: 5 out of 5
Transaction Ok. Fast shipping
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G
Rating: 3 out of 5
Well ok great offer but by phone very poorly accessible get a tape to hear but is not transferred
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A
Rating: 4 out of 5
I am very satisfied. I received the items I ordered in a reasonable time.
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A
Rating: 1 out of 5
Hello, my parcel has still not been delivered to the Boissy relay point. It has gone back to Paris 11 ?? even though it never arrived in Boissy. I know the person who runs the relay point. What's more, I've sent you 2 reminder emails on the subject, to which I've never received a reply. I'm therefore expecting a rapid response from you so that I can be delivered.
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A
Rating: 5 out of 5
nothing to complain about
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A
Rating: 5 out of 5
It's a pleasure to have a team that listens and above all is so responsive and friendly. Thanks again to Laure for her professionalism
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A
Rating: 5 out of 5
Very well packaged parcel received on time. Parf
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Rating: 3 out of 5
I can't write a review when I haven't... I can't write a review when I haven't received my order
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Response from 1001hobbies
Mr. Dixon, Thank you for your feedback. We inform you that your package is in transit and has just arrived in the US country. Thank you for your patience, We wish you a merry Christmas and a happy new year. Yours sincerely, Customer care
A
Rating: 2 out of 5
Incredibly slow.I am still waiting for... Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.
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Response from 1001hobbies
Mr. Christie, Thank you for your feedback. We inform you that we have opened an inquiry with our carrier who will get back to you as soon as possible. We thank you for your patience We wish you a merry Christmas and a happy new year. Yours sincerely, Laure
C
Rating: 1 out of 5
we still have not received what we bought after 28 days, very bad.
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A
Rating: 4 out of 5
Nothing to say
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A
Rating: 5 out of 5
Excellent seller very good cost and shipping time. 100% reliable
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Rating: 5 out of 5
Great product fast and accurate delivery thank you
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