Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Fast, quality delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Very satisfied with the products I received. Too bad the delivery times are so lo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Good and perfectly packaged delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Very good Great choice of product fast delivery thank you to all the team I recommend it to all model enthusiasts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Fast delivery, lots of products available, good price. No complaints
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Good products but delivery a bit long
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/11/2020
Very bad time of specail courier to my address - more than 3 weeks and order not received yet !
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Clear, reliable site with good value for money. Fast delivery despite the current situation. A good discovery
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Verified Buyer
Rating: 3 out of 5
following a purchase from 28/11/2020
They had a awesome selection of hard to get model kits (well hard to get in the US anyways). Prices were okay but considering I couldn't find them anyplace else it is what it is. Fast shipping too even with things as messed up as they are now! I will use them again for my model needs!!!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Very good Fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2020
fast and excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Product conforms and delivery is fairly fast despite the current climate.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Very pleasant, although it still lacks a pi
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/11/2020
I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Arrived on time niquel well packaged
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/11/2020
Hello Sorry, but for a fairly expensive model with practically no assembly instructions, it's a (very) shame.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Perfect I am very satisfied
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Verified Buyer
Rating: 3 out of 5
following a purchase from 28/11/2020
Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
Response from 1001hobbies
Hallo, Uw pakket wordt afgeleverd, we vragen vandaag een onderzoek met de transporteur om verder te gaan. Hoogachtend, Klantenservice 1001 hobby's. 1001hobbies klantenservice.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Easy and efficient
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/11/2020
Very bad time of specail courier to my… Very bad time of specail courier to my address - more than 3 weeks and order not received yet !
Response from 1001hobbies
Mr. Amitai, Thank you for your feedback. We inform you that your parcel is in transit, we open an investigation with the carrier. cordially, Customer service 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Great service. Great service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2020
Great Service & Awesome selection of Models They had a awesome selection of hard to get model kits (well hard to get in the US anyways). Prices were okay but considering I couldn't find them anyplace else it is what it is. Fast shipping too even with things as messed up as they are now! I will use them again for my model needs!!!
Response from 1001hobbies
Dear Dan Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2020
fast and excellent service fast and excellent service
Response from 1001hobbies
Dear Mr Anderson Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/11/2020
Sorry but""received the parcel 20 days after ordering and with a change of point rel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Easy to place order, respective delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Order received on time, despite the health situation, and conforms to my expectations. Good work
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2020
Shipping Time I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
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Response from 1001hobbies
Hallo, Uw pakket wordt afgeleverd, we vragen vandaag een onderzoek met de transporteur om verder te gaan. Hoogachtend, Klantenservice 1001 hobby's. 1001hobbies klantenservice.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/11/2020
Very bad time of specail courier to my... Very bad time of specail courier to my address - more than 3 weeks and order not received yet!
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Response from 1001hobbies
Mr. Amitai, Thank you for your feedback. We inform you that your parcel is in transit, we open an investigation with the carrier. cordially, Customer service 1001 hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Great Service & Awesome selection of Models They had an awesome selection of hard to get model kits (well hard to get in the US anyways). Prices were okay but considering I couldn't find them anyplace else it is what it is. Fast shipping too even with things as messed up as they are now! I will use them again for my model needs!!!!
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Response from 1001hobbies
Dear Dan Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
fast and excellent service fast and excellent service
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Response from 1001hobbies
Dear Mr Anderson Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 27/11/2020
Too long waiting time without any info. only after own inquiry came an email. 18 days after the order although the article stated 2 to 4 delivery days. I expect under the current conditions -Corona- no standard delivery but 18 days is too long and the national (Germany). 25-11-2020 Delivery completed 20-11-2020 Your order has been shipped 20-11-2020 Your order has been shipped 18-11-2020 Package is being prepared 09-11-2020 Order in process 06-11-2020 Payment received
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/11/2020
My purchase arrived very quickly and in perfect condition. Without a doubt I would recommend it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/11/2020
IT WAS GREAT PLEASURE TO FIND A COMPANY THAT HAD MODELS OF AIRCRAFT THAT WAS IN MY NAVY CAREER SO MY GREAT GRANDSON COULD SEE THE DIFFERENT TYPES OF PLANES I WAS INVOLVED WITH.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Fast delivery, careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Always satisfied with your services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Fast delivery. Products as expected
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G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 27/11/2020
Everything went well I am very satisfied Thanks
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/11/2020
All correct...perfect
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 27/11/2020
On this site they offer items that they do not have in stock. When you pay for them the problems come and they hold your order until they receive the items. You offer solutions and they do not respond to your emails. It is a site that is based in Spain (Madrid) and they attend you by phone in French. You can check it. My order is paid and held. Be careful and above all be aware of where to find them.
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