Customer reviews of 1001hobbies

I'm still waiting for my parcel

Nothing to report. Delay shorter than expected

Everything is perfect!

Very good! Fast delivery, order as expected

good material respect deadline

Satisfied with the speed of shipment. The package has not yet been unwrapped, as it is a Christmas gift.

Correct packaging Fast delivery Quality products

Well-packaged order arrived very quickly and without surprises nefa

confidence and speed

Package arrived safely

It is difficult for me, a grandmother, to give an opinion on a model that my grandson will receive on No

Brilliant service. Really fast delivery. Quality product.. only thing you could improve on is letting customer no that you've received their order.

I found my modeling site for my purchases. I will never leave it again. Everything perfect

CancellationCancellation after 2 days, i.e. within the GTC period (14 days) is ignored. Feedback is not given even after repeated e-mails. Only ever told that delivery will be made. Telephone contact not possible constantly ""busy"" return complicated must first be requested - costs to be borne by the customer - I no longer trust this company at all. My conclusion: I have never experienced such dubious customer treatment in e-business - I will never buy here again and will not recommend this store to anyone. Update from 16.12.20: As suspected, I am now supposed to return the goods to FRANCE at MY COST although I had canceled early and therefore would not have had to pay shipping costs. After reviewing other one-star ratings, I have no desire to wait for weeks for a refund of the purchase price. In addition, 1001 would like to know more about the incident from me - presumably my e-mails cannot be read because everything is clear from them. I'm not going to waste any more time here, I'll keep the overpriced goods and close the case for me once and for all. Update of 29.12.2020 on the reply from 1001: now it is claimed that my e-mails were not recorded even though my cancellation e-mails were used for further replies to delivery notifications from 1001. I have all the correspondence from 1001 as well. I guess the right hand doesn't know what the left hand is doing. End of story.

This order was shipped over a month ago and I still have not received it I probably will not order from 1001 model kits again

Product and delivery very good

RECEIVED THE ORDER ALL CORRECT AND WELL. THERE WAS A DELAY IN RECEIVING THE ORDER DUE TO LACK OF SOME PRODUCTS BUT WHEN I RECEIVED AN EMAIL FROM YOUR COMPANY INFORMING ME OF THE REASONS FOR THE DELAY EVERYTHING WAS ANECDOTAL. ALL CORRECT AND WELL UNTIL NEXT TIME.

The ordered material has been received correctly. Perhaps a little more speed would be positive

I have already claimed twice that I placed an order on 15-11-2020 and a month later it has not arrived. The explanation they give me is that it is in the post office, which is a lie. The post office has already told me that nothing has arrived to them, they have simply made the inscription but without delivering the package. I need them to tell me if it is going to arrive before the 23rd if it is not going to arrive the best thing to do is to cancel the order and get my money back. 1 month waiting for a package that anywhere else I order it will arrive in 3 days at the most. Answering with patience is not a solution. Where has it been seen that I paid for a package a month ago and I don't know anything about d

Received without problems and as expected. It took a little longer to arrive than usual on Amazon but it was fine.

The time between the order and the departure of the parcel was a little long. I had to call you two days before I got my parcel.

satisfied: delivery ahead of schedule - good condition

Wrong items delivered difficult to get any answer from this company. Still waiting for refund of 144£. Bad custom service. Stay away

Top! Efficient, available after-sales service. They looked for solutions to get the gift under the tree on time. And they kept their word! Thank you team

Cutty Sark The parts look as expected there does seem to be a single part missing Fortunately not a crucial part so that will be fine when building The delivery was supposed to be between Dec. 3 and 8 unfortunately the package did not arrive until the 12th

Very pleased

Very complete site fast shipping

Super gifts good quality I recommend

Fast simple efficient . Thank you

Accurate order tracking and information

This order was shipped over a month ago… This order was shipped over a month ago and I still have not received it I probably will not order from 1001 model kits again

good price good communication on ordering and shipping good packaging unusual product it's perfect and no more expensive than on the manufacturer's website

Coli well received. Thanks

Disappointed. Order placed on 0512 on the basis of available items. Delivery within 4 to 6 working days. Credit card debited on the FRIDAY. On the 11th, with no news, I contacted 1001 Maquettes and received a reply on the 14th: product received this weekend. Then on the 15th I learned that the main product was on its way from a supplier. By this I mean""article indisponible"" or ""en cours d'approvisionnement"". None of these mentions appeared on the site at the time of the order. To date, SEVEN of these items are advertised as available. As for telephone contact, it rings in the void. I do not recommend this merchant.

Easy ordering and fast delivery! I recommend this establishment

Long wait for delivery

Super quality product

Product conforms. Delivery on time. Clear tracking of the various stages from preparation to delivery to the point of sale.

RAS. The package was delivered a little late. Otherwise correct transaction.

Good preparation but too long lead times for products in sto