English 
A
Rating: 5 out of 5
(Gift for my grandson The parcel arrived in very good condition Careful packaging and protection.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Rating: 5 out of 5
Orders always received on time. Conforms to the descriptions and a choice in the articles enough provided. thank you has you
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A
Rating: 5 out of 5
even for a small order the delivery was very fast
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A
Rating: 4 out of 5
top-notch parcel delivery
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A
Rating: 5 out of 5
Lots and lots of choice! Reasonable prices and fast shipping: all good.
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A
Rating: 4 out of 5
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
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Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 4 out of 5
A little long to receive the parcel but a great choice of references
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A
Rating: 1 out of 5
I ordered the 711 and it was supposed to be delivered on the 23rd ...nothing on the 24th ...message informing me that I had refused the parcel ?? on the 30th the parcel was available again ...but nothing at the relay point. today the parcel is apparently available again ...third trip to the relay point (time taken out of my working hours) still nothing ... more to come next week .
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A
Rating: 4 out of 5
rien a redire c'est toujours bien pensez a la maquette du noratlas avec les decals français merc
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A
Rating: 4 out of 5
Good evening The parcel received is as ordered. Beautiful models. The only minor drawback is that the order placed on the internet was not sent very quickly, but the main thing is to have received it.
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A
Rating: 4 out of 5
Order conformed and received quickly. BRAVO
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A
Rating: 5 out of 5
Fast delivery, especially in these complicated times. Order respected and well packaged. The dice lived up to my expectations.
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A
Rating: 5 out of 5
Very good service. Very good service.
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Response from 1001hobbies
Dear Mr Edwardsen Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
The quality of the article is excellent :) I am thrilled, I can only recommend it.
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V
Rating: 5 out of 5
I have already ordered several times from your company. So far I have always been satisfied with the prompt delivery. Unfortunately there were enormous delays with the last order because of the advance payment. Despite payment by credit card, the payment was not recognized! After some back and forth my payment was recognized and my order was delivered (YAK 3 in 1:32)
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V
Rating: 1 out of 5
Wrong product delivered. After a long correspondence with sending pictures and barcode of the wrongly delivered item and return to France on own account again the same wrong item delivered. Very bad.
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A
Rating: 5 out of 5
Mission accomplished!
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A
Rating: 5 out of 5
Very happy and fast
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A
Rating: 3 out of 5
Minor inconsistencies in the delivery (the product marked missing arrived ...... before the rest of the order).
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A
Rating: 5 out of 5
A slight lack of information on delivery times otherwise everything is ok careful packaging no unpleasant surprises excellent site recommend to my friends
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A
Rating: 5 out of 5
Very good site and good follow-up of requests
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A
Rating: 4 out of 5
I wrote a very negative review a few days ago not having received my order after 3 weeks. Customer service called me the next day apologizing and explaining that my package was lost. Apparently this was due to a fault on the day my order was dispatched. The person in charge immediately set off a new shipment, which I received in less than 3 days this time. Hence this
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A
Rating: 4 out of 5
A clean sweep
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A
Rating: 4 out of 5
Perfectly conforming product but excessive delivery costs for a product such as metal earth.
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A
Rating: 5 out of 5
Quick execution of my order and tracking conditions
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A
Rating: 5 out of 5
Fast and comfortable.
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V
Rating: 4 out of 5
Good quality
V
Rating: 5 out of 5
excellent service, prompt delivery
V
Rating: 4 out of 5
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 2 out of 5
It’s a shame It’s a shame, a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
Response from 1001hobbies
Sir BEGUERY, Thank you for your email. We apologize for the inconvenience. Our customer service will contact you immediately! and wish you a nice day. 1001hobbies customer service
V
Rating: 5 out of 5
Found just what I was looking for and… Found just what I was looking for and fairly good delivery time from across the Atlantic, despite Covid restrictions.
Response from 1001hobbies
Dear Mr KING Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 3 out of 5
It's a shame a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!
V
Rating: 2 out of 5
Found just what I was looking for and fairly good delivery time from across the Atlantic despite Covid restrictions.
V
Rating: 3 out of 5
the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
G
Rating: 1 out of 5
Received nothing twice while I have paid
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G
Rating: 1 out of 5
Very long shipping time that was not specified in advance
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C
Rating: 5 out of 5
Safe delivery at a good price
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C
Rating: 1 out of 5
I have not received my order. I was informed that it was shipped on November 19. Nine days later I complained and was told that I would receive it shortly. On November 30 I inquired at Correos and was told that the package had not been delivered by the sender. I complained again to 1001 and this time they told me that they will collect information which is what they should have answered in my first complaint.
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C
Rating: 5 out of 5
Fast shipping and very well prepared
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C
Rating: 1 out of 5
On 15-11-2020 I placed an order and as of today (01-12-2020) it has not arrived. It does not look like it is going to arrive soon because it is supposed to be registered in the post office since 26-11-2020 and it is still only in the first step of shipment (and there are 4
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