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Rating: 4 out of 5
Time taken too long never any reply to emails or phone calls which are inaudible due to the secretary breathing into her microphone. A bit disappointed
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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Rating: 5 out of 5
Corresponds perfectly to the image of the site. Very good quality.
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Rating: 5 out of 5
Fast delivery, very good quality products
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Rating: 5 out of 5
I am very satisfied with my orders from 1001 Maquettes. Shipping and tracking are perfect. I'm a collector and I find just about everything I want and need at 1001 Maquettes. I can only recommend this company.
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A
Rating: 4 out of 5
The delivery time was respected and the order was handled in accordance with my expectations. A bien
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Rating: 5 out of 5
Always satisfied so far. Package delivered on time and in good condition. Will definitely recommend
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Rating: 3 out of 5
Very good site where we find models at consistent prices but lack of clarity on the delivery time and the packaging of the package insufficient! Bubble wrap provides mediocre protection, and the box arrived crushed and damaged. Let's hope there's no p
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Rating: 5 out of 5
Excellent experience all around Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also, exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.
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Response from 1001hobbies
Dear Mr Ponik, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
I've been ordering for a while now, and the service has always been perfect! The quality of service is constantly being improved in order to have as much information as possible to follow up on the order. Once again, thank you to the whole team!
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Rating: 4 out of 5
Using Mondial Relay would greatly reduce shipping costs. Sincerely
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Rating: 4 out of 5
Delivery on time, product fairly well protected. The contents of the box correspond to the product description on the site, although I would have appreciated a few more details on the site: for example, the fact that the plane is delivered without decal glue. A word of warning: the complete model""to be assembled, glued, painted and decorated"" requires some structural work. For example, I had to drill some holes that are shown in the assembly instructions but not on the model. Overall satisfied
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A
Rating: 5 out of 5
Well-protected goods correct delivery times despite the current situation good follow-up via internet in short impeccable service
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V
Rating: 2 out of 5
No complants packed well delivered quickly excellent service.
C
Rating: 5 out of 5
Great variety of items and impeccable service.
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V
Rating: 1 out of 5
I made my order on the 28th of September. I am still waiting for it to arrive. Right now I don't believe it will ever arrive and my ��22.67 may as well be thrown in the bin. I will never use aga
V
Rating: 5 out of 5
V good no problem at all
V
Rating: 5 out of 5
No complants packed well delivered… No complants packed well delivered quickly excellent service.
Response from 1001hobbies
Dear Mr Copas, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
No complants packed well delivered... No complants packed well delivered quickly excellent service.
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Response from 1001hobbies
Dear Mr Copas, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
G
Rating: 2 out of 5
I bought the package USS Enterprise CV-6 of I LOVE KIT I must point out that the instructions (the booklet) is very unclear especially regarding the small parts This is because the booklet was copied instead of printed so that dark parts run into each other and thus practically not visible Pity With Miyami this would probably not happen I am curious about the result of my next package the plane the Messerschmit With polite Regards Frans Denys
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A
Rating: 5 out of 5
Very good. Precision friendliness no reservation
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Rating: 1 out of 5
More than 3 weeks delay to receive the order !!! Payment was taken immediately. On receipt: the resin part broken into several unrecoverable pieces! No rigid packaging to protect the pieces just a bubble envelope 10 times too big. And we pay 8€ for shipping. Pathetic. Compared with European sites that ship within 3 days with a parcelag
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Rating: 1 out of 5
Fast delivery payment of 20euros delivery within one week
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Rating: 3 out of 5
Two problems with the delivery: I asked for a home delivery but it didn't take place, so I had to collect the parcel from the post office. Apparently a problem with colissimo in my area. So I paid more for home delivery, which I didn't get. Second thing: one of the puzzle boxes arrived very damaged, apparently dented by one of the other boxes. Otherwise, the products are exactly as pictured on the online ordering site.
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A
Rating: 4 out of 5
the list of relay points is inaccessible (even with the F5 key)
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Rating: 5 out of 5
Huge selection of products and fast service
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V
Rating: 5 out of 5
Packaged arrived & it was what I ordered - so 5 stars. The only issues: I thought the package was originating from USA because the webpage I ordered the items from had a Chicago contact number (I was a little surprised when I saw it was coming from France and it would take several weeks). Package tracking was good until it arrived in the US - then there was no tracking at all (couldn't estimate what day it would arrive). This is somewhat important where I live as people steal packages left on doorsteps - so I like to be home when an expected package arrives.
V
Rating: 5 out of 5
Excellent service prompt delivery and a good price.
V
Rating: 5 out of 5
Packaged arrived & it was what I… Packaged arrived & it was what I ordered - so 5 stars. The only issues: I thought the package was originating from USA because the webpage I ordered the items from had a Chicago contact number (I was a little surprised when I saw it was coming from France and it would take several weeks). Package tracking was good until it arrived in the US - then there was no tracking at all (couldn't estimate what day it would arrive). This is somewhat important where I live as people steal packages left on doorsteps - so I like to be home when an expected package arrives.
Response from 1001hobbies
Dear Mr PASCAL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Packaged arrived; it was what I... Packaged arrived; it was what I ordered - so 5 stars. The only issues: I thought the package was originating from USA because the webpage I ordered the items from had a Chicago contact number (I was a little surprised when I saw it was coming from France and it would take several weeks). Package tracking was good until it arrived in the US - then there was no tracking at all (couldn't estimate what day it would arrive). This is somewhat important where I live as people steal packages left on doorsteps - so I like to be home when an expected package arrives.
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Response from 1001hobbies
Dear Mr PASCAL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Super nothing to say. Already ordered 2 models and paintings. Perfect delivery. Soon I must order 1 third. I don't think I'll be disappointed.
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Rating: 5 out of 5
Thank you to the team who took care of my order! Arrived and followed well
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Rating: 5 out of 5
Very good I recommend
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Rating: 3 out of 5
The products correspond to the order. These products were supposedly available for delivery within 3 days. Products ordered and charged to card on 101020. Received on 221020. 10 days delivery by colissimo is very expensive.
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A
Rating: 5 out of 5
on-time delivery conform product
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Rating: 5 out of 5
Nothing to add Everything's fine! Sincerely
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Rating: 5 out of 5
Quick and good service.
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C
Rating: 1 out of 5
I have not received the product yet...
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G
Rating: 5 out of 5
Very fast efficient handling of international orders Very wide selection of all kinds of modeling materials Have become a regular customer
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V
Rating: 1 out of 5
Not even worth a star! Wrong article and still takes forever to be shipped! Never again !
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C
Rating: 5 out of 5
Very fast and always informing me of the status of the delivery the package has arrived perfect and now to enjoy it.
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