Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
To recommend to all soon a next order Only happiness
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/10/2020
I have not received the product that was shipped over a month ago.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Fast and accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
Excellent responsiveness and speed of delivery! Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2020
I've been ordering from 1001 maquettes for several years now. The products I receive are always of good quality and I appreciate the fact that orders are processed and delivery times respected. James
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/10/2020
I have not received the product that… I have not received the product that was shipped over a month ago.
Response from 1001hobbies
Dear Mr Hopkins, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We apologize for the wait. Our customer service will contact you in the next few days. @ Soon on our website
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/10/2020
I have not received the product that... I have not received the product that was shipped over a month ago.
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Response from 1001hobbies
Dear Mr Hopkins, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! We apologize for the wait. Our customer service will contact you in the next few days. @ Soon on our website
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/10/2020
I am very satisfied. Everything worked out wonderfully. I will order again at any time. -)
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2020
My first order arrived damaged from shipping- no fault of 1001..but they were very helpful & sent a replacement right away.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 15/10/2020
I was a bit hesitant to place an order requiring overseas shipping from a shop new to me especially for a kit offered at a reasonable price which seemed out of availability everywhere else in the world. What I received was a mint-perfect kit well packaged for safe shipping delivered with amazing speed and overall wonderful service!!! Just plain WOW. Would give more than five stars if I could!!!!
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 15/10/2020
Model arrived in excellent condition with very fast service. Prices are very good and with excellent customer service will buy from again Thank you for a very good purchasing experience
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Delivery as fast as ever
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
very good i recommend this shop
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/10/2020
Product not delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Speed impeccable delivery in accordance with my order very well and follow-up to the t
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Delivered quickly and on time, but the rear spoiler is not at all centered in relation to the chest.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Excellent products. Pleasant site. Fast delivery. All good stuff
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/10/2020
If you want to keep your customers, you'll have to keep up with the competition.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2020
Model arrived in excellent condition… Model arrived in excellent condition with very fast service. Prices are very good and with excellent customer service will buy from again, Thank you for a very good purchasing experience,
Response from 1001hobbies
Dear Mr Schultz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2020
I was a bit hesitant to place an order… I was a bit hesitant to place an order requiring overseas shipping from a shop new to me, especially for a kit offered at a reasonable price which seemed out of availability everywhere else in the world. What I received was a mint-perfect kit, well packaged for safe shipping, delivered with amazing speed and overall wonderful service!!! Just plain WOW. Would give more than five stars if I could!!!!
Response from 1001hobbies
Dear Mr McMillan Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2020
Items were much cheaper than everywhere else I had looked. The postage was cheap and arrived really quickly. I will definitely use again!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2020
Great customer service! My first order arrived damaged from shipping- no fault of 1001..but they were very helpful & sent a replacement right away.
Response from 1001hobbies
Dear Mr Walter Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/10/2020
great product
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Model arrived in excellent condition... Model arrived in excellent condition with very fast service. Prices are very good and with excellent customer service will buy from again, Thank you for a very good purchasing experience,
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Response from 1001hobbies
Dear Mr Schultz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
I was a bit hesitant to place an order requiring overseas shipping from a shop new to me, especially for a kit offered at a reasonable price which seemed out of availability everywhere else in the world. What I received was a mint-perfect kit, well packaged for safe shipping, delivered with amazing speed and overall wonderful service!!!! Just plain WOW. Would give more than five stars if I could!!!!
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Response from 1001hobbies
Dear Mr McMillan Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2020
Great customer service! My first order arrived damaged from shipping- no fault of 1001..but they were very helpful & sent a replacement right away.
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Response from 1001hobbies
Dear Mr Walter Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 14/10/2020
This antenna is not available in the US so I ordered it from another country. Took me 10 minutes to replace. Beats having to send your radio in to replace the antenna for a simple repair.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2020
After some weeks travelling the kit has arrived. The 1001modelkits team was very helpful in looking after the shipment and the problem was solved rapidly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2020
Excellent customer service! Ordered a jigsaw puzzle for my Mom. Had a problem with shipping (it was accidently shipped to me rather than my Mom but this was a postal carrier error not 1001 Modelkits error). Staff at 1001 Modelkits helped correct the mistake by refunding half of my shipping. Really appreciated that! Would order from here again.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 14/10/2020
fast delivery with delivery updated rings quality warned excellent.
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 14/10/2020
The items are always there and the shipping is fast. I don't know how to select the product scale on the site though
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/10/2020
Servicio rápido everything ok
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/10/2020
Pleasantly surprised after two weeks my order has just arrived perfectly packed. The shipping costs are a little high but for me it is compensated by their offer of items that you do not see in other stores. I have won
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/10/2020
Service was quick and they kept you updated on the tracking and arrival of your purchase. Good quality product but did find it a little expensive compared to other sites.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2020
Internet company that works great. fast delivery with delivery updated rings, quality warned excellent.
Response from 1001hobbies
Dear Mr NILSSON Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/10/2020
delivery company After some weeks travelling the kit has arrived. The 1001modelkits team was very helpful in looking after the shipment and the problem was solved rapidly.
Response from 1001hobbies
Mr. Almasi, Thank you for your understanding. We would like to inform you that today we are opening an enquiry with our carrier in order to obtain this information from him. Wishing you a nice day and thanking you for your patience. Best regards Customer service 1001 hobbies.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/10/2020
After some mistakes still got smooth handling and fast delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/10/2020
Product arrived nicely on time and neatly
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/10/2020
Just a very good service and a nice point of contact stay the way you are then you will never lose a client and me certainly not thank you Keep up the good work Friendly group
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