English 
A
Rating: 5 out of 5
Compliant order delivered quickly
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Rating: 5 out of 5
Efficiency, speed of delivery, nothing to complain about
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A
Rating: 5 out of 5
Fast delivery supplies in excellent condition I am completely satisfied with 1001 HOBBIE
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V
Rating: 1 out of 5
Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op �in behandeling�. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
V
Rating: 1 out of 5
Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op ‘in behandeling’. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
Response from 1001hobbies
Beste Mr. Steinbusch, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we zijn zeer geïnteresseerd! Wij verontschuldigen ons oprecht voor de vertraging. Onze klantenservice zal contact met u opnemen. Binnenkort op onze site
A
Rating: 1 out of 5
Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op 'in behandeling'. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
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Response from 1001hobbies
Beste Mr. Steinbusch, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we zijn zeer geïnteresseerd! Wij verontschuldigen ons oprecht voor de vertraging. Onze klantenservice zal contact met u opnemen. Binnenkort op onze site
A
Rating: 4 out of 5
Processing times a little long for the rest: RA
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A
Rating: 1 out of 5
order placed on october 2nd received on the 19th for a simple decal that should have been in stock unworthy of our ep
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A
Rating: 5 out of 5
fast delivery
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A
Rating: 5 out of 5
Delivery on time, no problems. Quite rare models with good availability.
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V
Rating: 5 out of 5
Excellent service
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A
Rating: 4 out of 5
The team was very reactive when I placed my order, despite a reluctant (new) credit card that had not yet been validated. And above all, the unavailability of certain items due to a lack of COVID""" staff was quickly remedied. In these troubled times, what more could you ask for?
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A
Rating: 4 out of 5
An order that was delivered without accr
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A
Rating: 4 out of 5
The material really good and good quality really good the customer care too it only took a while to receive it.
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V
Rating: 5 out of 5
My puzzles arrived a day late but UPS admitted the mistake was theirs. 1001 modelkits kept me out date all the way along and the puzzles were well packed. Delivery price was very reasonable since the puzzles came from France and delivery was very quick (UPS allowing).I'll happily shop with them again.
A
Rating: 4 out of 5
Hello I ordered a model boat on your site I had some questions and you answered them very quickly in writing. The parcel was delivered very quickly (in 34 days) and is very well packaged. I haven't opened it yet as it's a gift, but I don't think there's any problem. S
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A
Rating: 5 out of 5
Very good fast delivery all conform
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A
Rating: 2 out of 5
I give 2 stars because disappointed I thought there was paint but not. I would not have bought them if I had had this information.
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A
Rating: 5 out of 5
Very fast delivery, careful packaging and compliant products. Nothing to say except thank you. I recommend this shop
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A
Rating: 5 out of 5
Fast delivery with quality packaging. Very good! Back to work
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A
Rating: 4 out of 5
Bonjour il manquait les peintures prévues à la commande que je n'ai toujours pas reçu( au 148 ou au 132) ainsi que d'un coffret de peintures acryliques Hakata en utilisant le code ADLER10 Offre valable jusqu'au 2 octobre 18h00) Merci de faire le nécessaire bonne journée Pascal
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A
Rating: 5 out of 5
You'll find everything you need, and delivery is a breeze.
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C
Rating: 5 out of 5
Great service and delivery of the product, congratulations.
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C
Rating: 5 out of 5
The only problem was not knowing by what means the shipment arrived: in the end it came by ""Correos""" from Barcelona.... but nobody told me...One fine day we found the package in my name and that was it...more than the delivery time, we should insist on informing the agency-company in charge of the delivery of the shipment.
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V
Rating: 5 out of 5
Product arrived in time and in good condition
G
Rating: 4 out of 5
Great shipping and packaging Unfortunately the product I received was not to my satisfaction Return costs are then unfortunately for yourself Otherwise fine contact with customer service
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G
Rating: 5 out of 5
Good service and great selection Fast in house Neatly packaged
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V
Rating: 4 out of 5
Fast and good
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V
Rating: 5 out of 5
The order was processed quickly and to my complete satisfaction
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V
Rating: 2 out of 5
I bought cement moulds. Unfortunately I couldn���t get the cement out so I felt it wasn�ï
V
Rating: 5 out of 5
The ordering of the items was very straightforward and the service and periodic notification on the order was excellent. The items arrived safely and was well protected to avoid possible damage. I will certainly do business with 1001 Modelkits in future orders. David H
V
Rating: 4 out of 5
This is a quality kit but let down by flimsy and ill defined instructions. Diagrams are poor and the order of construction is not clear. Parts are of a high standard and the tyres (for both models-custom and stock) particularly good. So good kit but the instructions -on two sides of one sheet of paper-lack clarity.
G
Rating: 2 out of 5
I bought six items on 19-09-20 under number 50AGD19ZL and received only five last week ! Three days ago I spoke to an English speaking lady of your customer service who told me that in your system only two items were sent to me????. According to you I should still receive three items while I am missing one Z6217 ( British 25lb howitzer) I was supposed to receive a refund voucher by mail but haven't received it yet! Your administration is apparently a chaos and you are totally not customer friendly!
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G
Rating: 4 out of 5
The order went very well and the delivery could have been faster.
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A
Rating: 5 out of 5
Hello very satisfied with my purchases delivery are fast and the models are of very good quality especially a very large choice Thank you to
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A
Rating: 5 out of 5
Excellent service. Thank you very much.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Very good selection and service. Large selection of paints and models at reasonable prices. Fast shipping. Online catalog could be more detailed with better translations. Even if there are images, a tank, for example, is not""reservoi"" as in poor Chinese translations, but a tank: searches on the site must be disrupted by this.
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A
Rating: 5 out of 5
very fast shipping
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G
Rating: 5 out of 5
everything went great! TOP!
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