Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
I have been very happy with the models... I have been very happy with the models and the service.
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Response from 1001hobbies
Dear Mr Webber Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Thank You Thank You ! You work was excellent ! God bless You !
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Response from 1001hobbies
Dear Mr Mill, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Fast shipping Fast shipping, great quality product & fair pricing. What more can you ask for?!
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Response from 1001hobbies
Dear Mr Morley, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Easy to use website Easy to use website, reasonable shipping on international orders, good selection on hard to find kits and assecories.
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Response from 1001hobbies
Dear Mr Korodi, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Pleasant and reliable suppliers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Do not know how they complete delivery within 24 hours of placing the order brilliant stuff.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
when choosing an item on the site, information should be provided on availability - we discover the wait after the fact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Package always received on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
Positive point: a wide selection Negative point: the price of some models
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Verified Buyer
Rating: 4 out of 5
following a purchase from 12/10/2020
Simple. They sent the wrong size/scale of tank track and they sent 2 sets of the wrong size track. Let's see how long it takes '1001' to correct. I sent back the two sets last week - October 8th 2020
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/10/2020
Excellent service and speedy delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Packages always delivered on time. Secure packaging. Large intac plastic models
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/10/2020
wrong scale / size sent Simple. They sent the wrong size/scale of tank track, and they sent 2 sets of the wrong size track. Let's see how long it takes '1001' to correct. I sent back the two sets last week, - October 8th, 2020
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Good order processing. Regular tracking information. Smooth receipt of parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
I received my order very quickly well packaged I am very happy with my purchase the assembly is very well explained and easy laser cuts are exceptional quality I recommend 1001 hobbies to all enthusiasts or seasoned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Perfect Fast Attractive price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Very good site. Merchant arrangean
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2020
Small delivery problem but overall excellent material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2020
Clear website. Quick turnaround. No surprises
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/10/2020
They keep you informed at all times of the entire process through which the order and shipment goes through. You don't even need to look at the tracking because they let you know when it arrives in Spain or is in delivery. The products arrived perfect and very fast considering that they had to be ordered from the factory.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/10/2020
Everything very well. Correct deadlines and everything according to what was ordered.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2020
Excellent service highly recommend will buy again from this supplier
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2020
A good range of kits. A little wait for delivery but well packaged and efficient communication.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/10/2020
Ordered my kit not realising it had to come from France, however it arrived in 10 days and I was informed of it's progress every step of the way (I didn't have to track it). I couldn't be happier!
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 12/10/2020
Worst excuse of a model I���ve ever seen None of the parts fit properly without major Cutting, scrapping etc. Normal Testors model would not work on what ever material was used on this mold. Canopy did not fit at all Nev
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 12/10/2020
wrong scale / size sent Simple. They sent the wrong size/scale of tank track, and they sent 2 sets of the wrong size track. Let's see how long it takes '1001' to correct. I sent back the two sets last week, - October 8th, 2020
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/10/2020
fast and good : thanks !
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/10/2020
Incorrect item delivered. After waiting several weeks for my international delivery (from 1001 Modelikits in France) instead of receiving the Huey Decal Set that I ordered I received decals for a Japanese warship! The company website gives no email contact details for customer service. Very disappointed.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/10/2020
Great service
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/10/2020
Perfect boxes arrived as expected from the site despite covid rules.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Great service Great service
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Response from 1001hobbies
Dear Mr Shoemaker, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Always satisfied with what I have ordered All orders have arrived on time And great quality products and a team always available to answer questions.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/10/2020
This is not at all the item I ordered! The parcel arrived folded into a ball in the letterbox.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2020
No worries with the service. But above-average rates.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Perfect in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
Impeccable!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2020
attractive price .good packaging and fast delivery
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V
Verified Buyer
Rating: 1 out of 5
following a purchase from 11/10/2020
Incorrect item delivered Incorrect item delivered. After waiting several weeks for my international delivery (from 1001 Modelikits in France), instead of receiving the Huey Decal Set that I ordered, I received decals for a Japanese warship! The company website gives no email contact details for customer service. Very disappointed.
Response from 1001hobbies
Dear Mr Greenfield, Thank you for your feedback. We apologize for this incident. Our customer service has price contact with you in order to obtain photos. We thank you for sending us these photos as soon as possible so that we can find a solution as soon as possible. Thank you very much, Sincerely, 1001hobbies customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 11/10/2020
Great service Great service
Response from 1001hobbies
Dear Mr Shoemaker, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 11/10/2020
Order done and paid but hear nothing more
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