Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/10/2020
Incorrect item delivered Incorrect item delivered. After waiting several weeks for my international delivery (from 1001 Modelikits in France), instead of receiving the Huey Decal Set that I ordered, I received decals for a Japanese warship! The company website gives no email contact details for customer service. Very disappointed.
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Response from 1001hobbies
Dear Mr Greenfield, Thank you for your feedback. We apologize for this incident. Our customer service has price contact with you in order to obtain photos. We thank you for sending us these photos as soon as possible so that we can find a solution as soon as possible. Thank you very much, Sincerely, 1001hobbies customer service.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 10/10/2020
Good service. Great products
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/10/2020
Excellent selection and fabulous customer service!!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/10/2020
Very easy to order had the model I was looking for (which is getting rare and therefore expensive) and it came unbelievably quickly! i was very impressed.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 10/10/2020
I love the way you treated me great customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
I love the way you treated me great... I love the way you treated me great customer service
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Response from 1001hobbies
Dear Mr Snook, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Great site! I have already made several purchases through them. The delivery time is perfect within a week or at the beginning of the week su
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2020
Order complete and delivered in record time. Well done. Site highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Nothing to say, always top-notch! Thanks to the whole team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2020
well satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Very efficient and fast. Impeccable service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2020
very good transaction correct price and delivery See you soon for new orders Thank you A.PELL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Excellent service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/10/2020
Effective for models, much less so for accessories such as expensive paint, and no choice but to go to the competition to find what you need to paint a model, and what's more, at an affordable price. Dom
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Super happy and super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Very good catalog very well supplied very good service
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 10/10/2020
I have not received my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Excellent selection and fabulous...Thank you Excellent selection and fabulous customer service!
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Response from 1001hobbies
Dear Mr Panebianco, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 10/10/2020
1001 models have an extensive range of quality models and give a prompt service but I have had to drop one star as they don't always prove to be the best on price.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/10/2020
I love the way you treated me great… I love the way you treated me great customer service
Response from 1001hobbies
Dear Mr Snook, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/10/2020
Excellent selection and fabulous…Thank you Excellent selection and fabulous customer service!!
Response from 1001hobbies
Dear Mr Panebianco, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/10/2020
Very easy to order Very easy to order, had the model I was looking for (which is getting rare and therefore expensive), and it came unbelievably quickly! i was very impressed.
Response from 1001hobbies
Dear Mr Smagata, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/10/2020
Good service Good service. Great products
Response from 1001hobbies
Dear Mr Boehnlein, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Very easy to order Very easy to order, had the model I was looking for (which is getting rare and therefore expensive), and it came unbelievably quickly! i was very impressed.
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Response from 1001hobbies
Dear Mr Smagata, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Good service Good service. Great products
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Response from 1001hobbies
Dear Mr Boehnlein, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/10/2020
Received item. Very long shipping time.
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 09/10/2020
The package was not sent as a gift as requested and was not marked as a gift with contents of no commercial value. The recipient in Israel must pay customs and fees. please forward to the sender.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
Speed of delivery and conformity of the articl
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/10/2020
I mistakenly made a scaling error on some parts that I sent back without anything happening despite reminders. When you register my credit, the bill will go up by itself. For the moment I don't find you very efficient.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/10/2020
Time taken far too long despite two phone calls. The parts are confo
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/10/2020
I mistakenly made a scaling error on some parts that I sent back without anything happening despite reminders. When you register my credit, the bill will go up by itself. For the moment I don't find you very efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
Reception in the temp
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/10/2020
If a product is not in stock, please indicate this. This will avoid the customer having to pay colissimo delivery charges because he is in a hurry.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2020
Package received promptly Order conforms to site
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V
Verified Buyer
Rating: 3 out of 5
following a purchase from 09/10/2020
Received item Received item. Very long shipping time.
Response from 1001hobbies
Dear Mr Fernandes, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2020
Received item Received item. Very long shipping time.
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Response from 1001hobbies
Dear Mr Fernandes, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Perfect delivery as ordered. Excellent product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2020
process tres : rapididté - efficacité mais ... par contre prix des figurines parfois trop élevé et prix qui se modifieent suite à la visite précédente : donc j'ai acheté ailleurs .... benchm
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/10/2020
All very well thank you!
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/10/2020
The shipping service is fast and effective. The product catalog is very wide, including the decals. I do not rate the fifth star for the prices as they are somewhat higher than those of other suppliers.
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