English 
V
Rating: 5 out of 5
good quality however the website was indicating the scale was a different size than I expected...MUCH smaller...well I am going to see ho it is to build a 1/350 scale V22 Osprey.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
V
Rating: 5 out of 5
I have been trying to find these resin parts for a long time. I wass notified 1001 Modelkits had them. The price was good ordering was easy and delivery was less than 2 weeks. The parts arrived well packaged anThey kept me informed of my parts locations all thriugh the delivery process. Great service and customer care
V
Rating: 5 out of 5
Many thanks for the great service .?? The goods arrived safely and undamaged. ??????
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A
Rating: 4 out of 5
good quality however the website was... good quality however the website was indicating the scale was a different size than I expected...MUCH smaller...well I am going to see ho it is to build a 1/350 scale V22 Osprey.
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Response from 1001hobbies
Dear Mr Lombard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
total satisfaction from purchase to delivery!!! Nothing to say
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V
Rating: 4 out of 5
good quality however the website was… good quality however the website was indicating the scale was a different size than I expected...MUCH smaller...well I am going to see ho it is to build a 1/350 scale V22 Osprey.
Response from 1001hobbies
Dear Mr Lombard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Large choice pleasant site correct prices fast and careful shipment. Excellent experience
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V
Rating: 5 out of 5
Easy finding needed resin parts… I have been trying to find these resin parts for a long time. I wass notified 1001 Modelkits had them. The price was good, ordering was easy and delivery was less than 2 weeks. The parts arrived well packaged anThey kept me informed of my parts locations all thriugh the delivery process. Great service and customer care,
Response from 1001hobbies
Dear Mr Steinlage, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Very happy with my purchase impeccable service nothing to complain about I advise
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A
Rating: 5 out of 5
Easy finding needed resin parts... I have been trying to find these resin parts for a long time. I wass notified 1001 Modelkits had them. The price was good, ordering was easy and delivery was less than 2 weeks. The parts arrived well packaged anThey kept me informed of my parts locations all thriugh the delivery process. Great service and customer care,
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Response from 1001hobbies
Dear Mr Steinlage, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
G
Rating: 4 out of 5
So far it's all going well but because of the Corona crisis I can't really say much about it. Sometimes everything goes smoothly as it should and other times I can chew my nails off for as long as it takes but so far I'm a satisfied man ps the transport companies are making a mess of it especially DHL Keep up the good work 1001 I thank you
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V
Rating: 1 out of 5
1001 Modelkits really knows how to take care of their customers and ensure satisfaction. After receiving an order with several damaged paint bottles 1001 Modelkits replaced my order at no additional charge. The follow on order has just arrived in perfect condition and I could not be happier. Thank you 1001 Modelkits for standing behind your customers and ensuring that we get value for our money. Brian Brown Virginia USA
V
Rating: 5 out of 5
My kit was received very quickly when taking into account the worldwide shipping delays. The packing box was damaged but the team had done such a good job packing it that nothing inside was damaged in anyway. I will definitely order from them again.
A
Rating: 5 out of 5
Fast shipping and in order
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V
Rating: 5 out of 5
I found 1001 Modelkits have a huge stock and fast despatched I'm a UK shopper... shopping in France and the time it took to arrive is faster than some orders I place with UK sellers. Even COVID-19 coudn't slow them down. A good service all round.A happy shopper and I'll be back for more. John
V
Rating: 4 out of 5
original item ordered did not arrive as got sent wrong item and when tried to correct original given as unavailable so made request for substitute item that received ok, a bit disappointed that original item not available but substitute item ok so satisfactory outcome after bit of a wait
V
Rating: 5 out of 5
1001 Modelkits really knows how to take… 1001 Modelkits really knows how to take care of their customers and ensure satisfaction. After receiving an order with several damaged paint bottles, 1001 Modelkits replaced my order at no additional charge. The follow on order has just arrived in perfect condition, and I could not be happier. Thank you 1001 Modelkits for standing behind your customers and ensuring that we get value for our money. Brian Brown Virginia, USA
Response from 1001hobbies
Dear Mr Brown, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
My kit was received very quickly when… My kit was received very quickly when taking into account the worldwide shipping delays. The packing box was damaged but the team had done such a good job packing it that nothing inside was damaged in anyway. I will definitely order from them again.
Response from 1001hobbies
Dear Mr Evans, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Simply thank you
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A
Rating: 5 out of 5
Incredibly commercial service. After a phone call about a pending order, they added a can of paint at no charge. Really rare! Thanks bc
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A
Rating: 5 out of 5
1001 Modelkits really knows how to take... 1001 Modelkits really knows how to take care of their customers and ensure satisfaction. After receiving an order with several damaged paint bottles, 1001 Modelkits replaced my order at no additional charge. The follow on order has just arrived in perfect condition, and I couldn't be happier. Thank you 1001 Modelkits for standing behind your customers and ensuring that we get value for our money. Brian Brown Virginia, USA
Translated reviews
Response from 1001hobbies
Dear Mr Brown, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
My kit was received very quickly when... My kit was received very quickly when taking into account the worldwide shipping delays. The packing box was damaged but the team had done such a good job packing it that nothing inside was damaged in anyway. I will definitely order from them again.
Translated reviews
Response from 1001hobbies
Dear Mr Evans, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Super service, always happy to return.
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A
Rating: 5 out of 5
The shipment corresponds exactly to the order and within the announced delivery time.
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A
Rating: 1 out of 5
1 - Not many products 2 - MUCH more expensive than on other sites 3 - In short, pass on and look elsewhere...
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A
Rating: 4 out of 5
Everything is correct except for the use of ""coupons. The e-mails sent are incomplete and not always easy to use. We'll put this down to inexperience.
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A
Rating: 5 out of 5
Very good fast delivery parfai
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A
Rating: 4 out of 5
efficient service
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A
Rating: 5 out of 5
Choice, reasonable prices and perfect customer service!
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A
Rating: 5 out of 5
Serious and reliable
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A
Rating: 5 out of 5
everything went smoothly and on schedule
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G
Rating: 5 out of 5
Perfectly packaged and delivered very quickly from France to the Netherlands!
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V
Rating: 5 out of 5
Good service and timely infoquick turn around. I will recommend to a friend.
V
Rating: 5 out of 5
Very well packaged and delivered on time everything is fine
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A
Rating: 4 out of 5
The Company communicates in incorrect Italian. The expected delivery date was exceeded. Without my request I was notified immediately that the order was completed. From subsequent emails the order was actually completed more than a week later and subsequent to my reminder. This does not engender a climate of trust. The online tracking on the site is not useful as it has only a few possible statuses and does not clarify the status of the order. I did not give three stars because in the end the product arrived to me and is what I ordered. But the information to the Customer is severely lacking.
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C
Rating: 5 out of 5
1001 hobbies is a great company is very well stocked with goods and purchases through their website are delivered quickly and efficiently.
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V
Rating: 5 out of 5
Very good service.. speedy delivery.. Will be using again....
V
Rating: 5 out of 5
Second time I've used 1001 models and one again delivered on time and well packed no damages whatsoever also kept well informed from start to finish no complaints at all top company and courier service
G
Rating: 4 out of 5
well packed and quickly delivered
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G
Rating: 1 out of 5
Very slow delivery bad description of the product bad and slow refund In short I will never buy anything here again !!!
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