Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 184 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2020
Bestelling 6JUCCAC5F is niet correct... Bestelling 6JUCCAC5F is niet correct geleverd. Ontvangen een PLA NAVY FLIGHT DECK CREW van Het merk DreamModel, terwijl ik een Micro-Mir G7E/T3 German Torpedo heb besteld en betaald. Op email wordt niet gereageerd en telefonisch ook niet. Hoop toch nog mijn bestelde torpedo geleverd te krijgen maar heb weinig hoop.
Translated reviews
Response from 1001hobbies
Hallo, Bedankt voor je feedback. Nous verontschuldigen ons voor dit incident. Onze klantenservice zal zo snel mogelijk contact met ons opnemen. Met vriendelijke groet, 1001hobby's klantenservice
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2020
I am still waiting for my order and can... I am still waiting for my order and can find no way of contacting anybody at the company.
Translated reviews
Response from 1001hobbies
Mr. Andrews, Thank you for your feedback. Our customer service will contact us as soon as possible. Sincerely, Laure
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
a very wide choice of models from all eras and very good quality-price and finally real professionals listening to their cl
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Order received very happy perfect sites I recommend without hesitation
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
Beautiful and easy models Correct order processing and shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Super conform to my order very happy I have recommended other parts in the meantime I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
Hello I'm satisfied with my purchase. The mechanical chassis and engine seem to be of very good quality, as does the radio control system. On the other hand, I have no opinion on the bodywork, as I've only received the mechanical part of the package I ordered, even though it's clearly stipulated on your offer that everything was included (complete car). So I'm looking forward to receiving the bodywork so that I can give you my opinion on this part of the car that I still haven't received. Sincerely Cl
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Delivered on time
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2020
still waiting for my order since almost 15 days
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Very good product, nothing to complain about, and delivery on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
site easy to discover. Fast delivery. well-protected packaging....Parfait...et m
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Excellent product. Thank you very much.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Fast delivery and products in line with expectations
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2020
Nothing to say, everything is fine (order processing, perfect delivery).
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Fairly fast service given the current circumstances. Package well received
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2020
The product corresponds to the model but the box arrived very damaged. It was just wrapped in paper
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Super fast: not everything was in stock so it took a bit longer but within two days of sending the parcel it arrived at the relay point. Just try to be less impatient with the mayors.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/11/2020
Goods as described
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2020
I have not received my order
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2020
Excellent and speedy service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2020
I was kept up to date regarding the various delivery stages, and the goods arrived in good time and well packaged.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/11/2020
I placed the order on 27th Oktober and I still have not received the items I paid for. (today is 23rd November) Have tried to contact 1001 Hobbies by e-mail for over a week , but no replies. Have received a packet containing wrong items. What is the problem and why no answers ? 24th November - still no reply
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/11/2020
Excellent and speedy service Excellent and speedy service
Response from 1001hobbies
Sir Dworschak Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/11/2020
I have not received my order I have not received my order
Response from 1001hobbies
Mr. Allison, Thank you for your feedback. Your parcel is in transit and will be delivered as soon as possible. We look forward to hearing from you, Customer Care 1001 Hobbies.
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 23/11/2020
The promised shipping costs that are NOT charged for an order over 69 euros are still charged to me already twice.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
I am very happy. Of your team. Always there for us if there is a question My next order will be. The brand italeri ref 6114 war zulu When you receive this product. In the meantime I wish you happy holidays. Good luck and thanks again See you soon Fe
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
bonjour ras que dire de plus cordialement
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
Just a little long to deliver because of the covi
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Thank you for your diligence.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Thank you. It would have been better if the paintbrushes and pliers were in a box.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
fast, good communication and compliant item
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Très très bien
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
everything perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Order complete and compliant but shipping a little long
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/11/2020
Too bad that very very bad........ does not exist!!!! Après 3 semaines de commandeet toujours rien Si on n'a besoin de rienle site est parfait Amazon peut être tranquille avec des sociétés comme la votre Second experienceand certainement la de
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
I'm really happy to have received my parcel in perfect condition. And I recommend this site to all model makers! Best regards. Sillien K
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Ras always impeccable.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Product conforms to my order Just a little long delivery time Not necessarily your fault
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
Not a bad choice of models or equipment, but maybe we should add the Vallejo paint, which doesn't have enough shades, and review your prices, which seem a little too excessive to me! (and I'd love to find the model of the French noratlas 2501 in 172 sea scale).
Translated reviews