4.2/5
★★★★☆
based on 39264 reviews published

Latest customer reviews

5 /5
★★★★★

I got the item I wanted at a fair and reasonable price. The Gene Cernan Hobby Master figure arrived promptly and was in good condition. Well packaged for the postal journey. Thank you 1001 Modelkits.

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Verified Buyer
purchased on 28/07/2020
3 /5
★★★☆☆

I had to wait a very long time for the model building boxes and the delivery man could not find my address??These apartments have been there for eight years!!!

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Geverifieerde Koper
purchased on 28/07/2020
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5 /5
★★★★★

Excellent Item and Fast Shipping Excellent Item and Fast Shipping! AAA+++... Service!

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Acheteur Vérifié
purchased on 28/07/2020
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Answer from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice
4 /5
★★★★☆

Package arrived in a timely manner Package arrived in a timely manner. The only issue was a couple of bayonets and one sword end was broken. Nothing much. I appreciate your wide inventory.

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Verified Buyer
purchased on 28/07/2020
Answer from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice
5 /5
★★★★★

Excellent Item and Fast Shipping Excellent Item and Fast Shipping! AAA+++... Service!

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Verified Buyer
purchased on 28/07/2020
Answer from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice
1 /5
★☆☆☆☆

I still haven't received the order I still haven't received the order. Here's what's on the post office website: No.LD081194255EN Wednesday, July 22 The Post Office is ready to take care of your mail. As soon as it is entrusted to us, you will be able to follow his path. Wednesday, July 8 Your mail was delivered to the Post Office by the sender. Tuesday, July 7 Your mail was delivered to the Post Office by the sender.

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Acheteur Vérifié
purchased on 28/07/2020
Translated review
Answer from 1001hobbies
Sir, We thank you for your email and your comments. We would like to inform you that we are opening an inquiry with the carrier today. Do not hesitate to contact us for any information you may need. We will come back to you very soon. 1001hobbies customer service.
1 /5
★☆☆☆☆

I still haven't received the order I still haven't received the order. Here's what's on the post office website: No.LD081194255FR Wednesday, July 22 The Post Office is ready to take care of your mail. As soon as it is entrusted to us, you will be able to follow his path. Wednesday, July 8 Your mail was delivered to the Post Office by the sender. Tuesday, July 7 Your mail was delivered to the Post Office by the sender.

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Verified Buyer
purchased on 28/07/2020
Answer from 1001hobbies
Sir, We thank you for your email and your comments. We would like to inform you that we are opening an inquiry with the carrier today. Do not hesitate to contact us for any information you may need. We will come back to you very soon. 1001hobbies customer service.
1 /5
★☆☆☆☆

1001 is ridiculous 6 days ago l wrote a review under the title of ""1001 sucks."" On 7/23, l received an email advising me that my items had shipped and l would receive them in a few days. Well its now 7/27, and l have received nothing. I checked their sometimes working tracking site and it's difficult to understand because its all in French. I guess they don't understand that not everybody speaks French. As of today the tracking icon that shows you where the item is indicates that it is nowhere near being delivered. I don't even think it's reached the U.S. It seems they sent it via a raft. I don't expect it for at least another week. I noticed that while looking at other reviews the company only responds to positive reviews and publicly thanks those reviewers. However, they don't respond to negative reviews. I guess it's against their policies to publicly acknowledge and apologize for their mistakes. After my experience with this company l will never order from them again. I recommend you don't either. If you do it's at your own risk. You've been warned.

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Verified Buyer
purchased on 28/07/2020
5 /5
★★★★★

Everything worked perfectly!!!

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Verifizierter Käufer
purchased on 28/07/2020
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4 /5
★★★★☆

Ordered a PE set for the Arizona in 1:200 scale. According to the item description, delivery would be on July 20th. So I waited. On the 20th the status was actually set to ""shipping is being prepared"". On the 21st the package went out and UPS number was provided. Received item via UPS on the 24th as announced via UPS. Shipment was probably from France. The packaging in the envelope of the PE set shows some signs of damage. Either the UPS courier had a bad day or the employee who packed the item. But otherwise the PE set is complete and in good condition. So the bottom line - ordered and received as 1001Modellbau.de had stated in the item description. Because of the packaging one star deduction otherwise it would have been 5.

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Verifizierter Käufer
purchased on 28/07/2020
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5 /5
★★★★★

Precise punctual and professional

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Acquirente Verificato
purchased on 28/07/2020
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5 /5
★★★★★

6 days ago l wrote a review under the title of ""1001 sucks."" On 7/23 l received an email advising me that my items had shipped and l would receive them in a few days. Well its now 7/27 and l have received nothing. I checked their sometimes working tracking site and it's difficult to understand because its all in French. I guess they don't understand that not everybody speaks French. As of today the tracking icon that shows you where the item is indicates that it is nowhere near being delivered. I don't even think it's reached the U.S. It seems they sent it via a raft. I don't expect it for at least another week. I noticed that while looking at other reviews the company only responds to positive reviews and publicly thanks those reviewers. However they don't respond to negative reviews. I guess it's against their policies to publicly acknowledge and apologize for their mistakes. After my experience with this company l will never order from them again. I recommend you don't either. If you do it's at your own risk. You've been warned.

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Verified Buyer
purchased on 28/07/2020
1 /5
★☆☆☆☆

Package arrived in a timely manner. The only issue was a couple of bayonets and one sword end was broken. Nothing much. I appreciate your wide inventory.

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Verified Buyer
purchased on 28/07/2020
5 /5
★★★★★

I still haven't received the order. Here's what's on the post office website: No.LD081194255FR Wednesday July 22 The Post Office is ready to take care of your mail. As soon as it is entrusted to us you will be able to follow his path. Wednesday July 8 Your mail was delivered to the Post Office by the sender. Tuesday July 7 Your mail was delivered to the Post Office by the sender.

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Verified Buyer
purchased on 28/07/2020
3 /5
★★★☆☆

Excellent Item and Fast Shipping! AAA+++... Service!

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Verified Buyer
purchased on 28/07/2020
1 /5
★☆☆☆☆

1001 is ridiculous 6 days ago l wrote a review under the title of ""1001 sucks."" On 7/23, l received an email advising me that my items had shipped and l would receive them in a few days. Well its now 7/27, and I have received nothing. I checked their sometimes working tracking site and it's difficult to understand because its all in French. I guess they don't understand that not everybody speaks French. As of today the tracking icon that shows you where the item is indicates that it is nowhere near being delivered. I don't even think it's reached the U.S. It seems they sent it via a raft. I don't expect it for at least another week. I noticed that while looking at other reviews the company only responds to positive reviews and publicly thanks those reviewers. However, they don't respond to negative reviews. I guess it's against their policies to publicly acknowledge and apologize for their mistakes. After my experience with this company I will never order from them again. I recommend you don't either. If you do it's at your own risk. You've been warned.

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Acheteur Vérifié
purchased on 28/07/2020
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5 /5
★★★★★

Fast delivery and compliant product. Shipping costs a little high.

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Acheteur Vérifié
purchased on 28/07/2020
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5 /5
★★★★★

Fast shipping, several choices with fair prices. Overall good site.

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Acheteur Vérifié
purchased on 28/07/2020
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5 /5
★★★★★

It's easy to give 5 stars when everything's going well, but it's a different story when things start going badly, and indeed at the beginning it wasn't easy - I'll skip all the details - but right from the start I had a problem with a customer support person, and if today I'm still giving 5 stars it's precisely because it's when things go badly that you can see how a company treats its customers, and at 1001hobbies (1001maquettes) they know how to handle disputes. Many thanks again to Laure in

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Acheteur Vérifié
purchased on 28/07/2020
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5 /5
★★★★★

Very good site for models and very fast delivery

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Acheteur Vérifié
purchased on 28/07/2020
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1 /5
★☆☆☆☆

Still waiting for my order. the order was late then the store for delivery unavailable. another chosen.mondiale relay not to

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Acheteur Vérifié
purchased on 28/07/2020
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4 /5
★★★★☆

A little lack of information just after the purchase, but nothing serious. All you had to do was ask and the answer came very quickly. As for the rest, everything was fine.

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Acheteur Vérifié
purchased on 28/07/2020
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3 /5
★★★☆☆

In general, everything was fine, until a major problem arose recently when certain items were noted as being "in stock" and when the order was placed, they became "in restocking", which is not far from a dishonest procedure, especially as these same items said to be "in restocking" on the order summary remain "available" on the site. In practice, this means they take the order without knowing when or if they'll get it. Not very fair

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Acheteur Vérifié
purchased on 28/07/2020
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1 /5
★☆☆☆☆

Order No,SRAXM1Q2l. Item not delivered.Ordered 08.07.20

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Verified Buyer
purchased on 27/07/2020
3 /5
★★★☆☆

Very slow postage took weeks for my items to arrive. Then disappointed when it finally arrived the shell that came was clear when I was expecting a painted one

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Verified Buyer
purchased on 27/07/2020
3 /5
★★★☆☆

From 69 euro shipping it is free shipping it says on the site you come to pay comes directly 1099 euro I find it a lot of money for the volume of the kit you get and also little information around it Long shipping time

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Geverifieerde Koper
purchased on 27/07/2020
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5 /5
★★★★★

Got what I ordered in a timely matter... Got what I ordered in a timely matter even with the covid going on took only a week from France to the states what more do you need

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Acheteur Vérifié
purchased on 27/07/2020
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Answer from 1001hobbies
delkits Dear customers Thank you for your feedback! . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! Best regards The customer Care 1001 Hobbies
5 /5
★★★★★

Got what I ordered in a timely matter… Got what I ordered in a timely matter even with the covid going on took only a week from France to the states what more do you need

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Verified Buyer
purchased on 27/07/2020
Answer from 1001hobbies
delkits Dear customers Thank you for your feedback! . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! Best regards The customer Care 1001 Hobbies
1 /5
★☆☆☆☆

DO NOT USE THIS COMANY ! Still no refund after 27 days of being told l would get one, this company is a joke, telling me they had my product for 2 weeks then they didnt even send it and then making me wait 27 days for a refund what a pissing joke

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Verified Buyer
purchased on 27/07/2020
Answer from 1001hobbies
Dear customer, Can you please give us your order reference ? thank you for your response, 1001Hobbies'customer care
1 /5
★☆☆☆☆

DO NOT USE THIS COMANY! Still no refund after 27 days of being told l would get one, this company is a joke, telling me they had my product for 2 weeks then they didnt even send it and then making me wait 27 days for a refund what a pissing joke

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Acheteur Vérifié
purchased on 27/07/2020
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Answer from 1001hobbies
Dear customer, Can you please give us your order reference ? thank you for your response, 1001Hobbies' customer care
1 /5
★☆☆☆☆

Still no refund after 27 days of being told l would get one this company is a joke telling me they had my product for 2 weeks then they didnt even send it and then making me wait 27 days for a refund what a pissing joke

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Verified Buyer
purchased on 27/07/2020
4 /5
★★★★☆

Got what I ordered in a timely matter even with the covid going on took only a week from France to the states what more do you need

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Verified Buyer
purchased on 27/07/2020
3 /5
★★★☆☆

2 orders placed on this site. Nothing wrong with the products. On the other hand, the delivery date is never respected - it takes 1 week to arrive.

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Your services are almost perfectsbravo!

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Very nice model for minimu teens

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Acheteur Vérifié
purchased on 27/07/2020
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4 /5
★★★★☆

Very good! for it to be perfect it would be necessary to reinforce a little the packing of the parcels which are sometimes badly handled during their delivery!

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Acheteur Vérifié
purchased on 27/07/2020
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3 /5
★★★☆☆

Only problem: delivery a little slow

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Correct nothing to complain about fast delivery

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Excellent site

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Acheteur Vérifié
purchased on 27/07/2020
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5 /5
★★★★★

Very good site model and model making serious staff who will do everything possible to send you your order quickly I recommend their site warmemen

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Acheteur Vérifié
purchased on 27/07/2020
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