1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.
All reviews
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
I've been ordering for a while now, and the service has always been perfect! The quality of service is constantly being improved in order to have as much information as possible to follow up on the order. Once again, thank you to the whole team!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Using Mondial Relay would greatly reduce shipping costs. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
Delivery on time, product fairly well protected. The contents of the box correspond to the product description on the site, although I would have appreciated a few more details on the site: for example, the fact that the plane is delivered without decal glue. A word of warning: the complete model""to be assembled, glued, painted and decorated"" requires some structural work. For example, I had to drill some holes that are shown in the assembly instructions but not on the model. Overall satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
Well-protected goods correct delivery times despite the current situation good follow-up via internet in short impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2020
No complants packed well delivered... No complants packed well delivered quickly excellent service.
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Response from 1001hobbies
Dear Mr Copas, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Very good. Precision friendliness no reservation
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/10/2020
More than 3 weeks delay to receive the order !!! Payment was taken immediately. On receipt: the resin part broken into several unrecoverable pieces! No rigid packaging to protect the pieces just a bubble envelope 10 times too big. And we pay 8€ for shipping. Pathetic. Compared with European sites that ship within 3 days with a parcelag
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/10/2020
Fast delivery payment of 20euros delivery within one week
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2020
Two problems with the delivery: I asked for a home delivery but it didn't take place, so I had to collect the parcel from the post office. Apparently a problem with colissimo in my area. So I paid more for home delivery, which I didn't get. Second thing: one of the puzzle boxes arrived very damaged, apparently dented by one of the other boxes. Otherwise, the products are exactly as pictured on the online ordering site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2020
the list of relay points is inaccessible (even with the F5 key)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Huge selection of products and fast service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/10/2020
Packaged arrived & it was what I ordered - so 5 stars. The only issues: I thought the package was originating from USA because the webpage I ordered the items from had a Chicago contact number (I was a little surprised when I saw it was coming from France and it would take several weeks). Package tracking was good until it arrived in the US - then there was no tracking at all (couldn't estimate what day it would arrive). This is somewhat important where I live as people steal packages left on doorsteps - so I like to be home when an expected package arrives.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/10/2020
Excellent service prompt delivery and a good price.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/10/2020
Packaged arrived & it was what I… Packaged arrived & it was what I ordered - so 5 stars. The only issues: I thought the package was originating from USA because the webpage I ordered the items from had a Chicago contact number (I was a little surprised when I saw it was coming from France and it would take several weeks). Package tracking was good until it arrived in the US - then there was no tracking at all (couldn't estimate what day it would arrive). This is somewhat important where I live as people steal packages left on doorsteps - so I like to be home when an expected package arrives.
Response from 1001hobbies
Dear Mr PASCAL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Packaged arrived; it was what I... Packaged arrived; it was what I ordered - so 5 stars. The only issues: I thought the package was originating from USA because the webpage I ordered the items from had a Chicago contact number (I was a little surprised when I saw it was coming from France and it would take several weeks). Package tracking was good until it arrived in the US - then there was no tracking at all (couldn't estimate what day it would arrive). This is somewhat important where I live as people steal packages left on doorsteps - so I like to be home when an expected package arrives.
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Response from 1001hobbies
Dear Mr PASCAL, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Super nothing to say. Already ordered 2 models and paintings. Perfect delivery. Soon I must order 1 third. I don't think I'll be disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Thank you to the team who took care of my order! Arrived and followed well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Very good I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/10/2020
The products correspond to the order. These products were supposedly available for delivery within 3 days. Products ordered and charged to card on 101020. Received on 221020. 10 days delivery by colissimo is very expensive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
on-time delivery conform product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
Nothing to add Everything's fine! Sincerely
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/10/2020
Quick and good service.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/10/2020
I have not received the product yet...
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 22/10/2020
Very fast efficient handling of international orders Very wide selection of all kinds of modeling materials Have become a regular customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Compliant order delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Efficiency, speed of delivery, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Fast delivery supplies in excellent condition I am completely satisfied with 1001 HOBBIE
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 21/10/2020
Not even worth a star! Wrong article and still takes forever to be shipped! Never again !
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/10/2020
Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op �in behandeling�. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/10/2020
Very fast and always informing me of the status of the delivery the package has arrived perfect and now to enjoy it.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/10/2020
Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op ‘in behandeling’. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
Response from 1001hobbies
Beste Mr. Steinbusch, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we zijn zeer geïnteresseerd! Wij verontschuldigen ons oprecht voor de vertraging. Onze klantenservice zal contact met u opnemen. Binnenkort op onze site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/10/2020
Lange levertijd Bestelnummer 225643. Op de site staat 3-5 dagen levertijd. Inmiddels drie weken verder en artikel staat nog steeds op 'in behandeling'. Twee keer gemaild en twee keer een Copy Paste bericht terug gekregen dat het nog 3-5 werkdagen duurt. Slechte zaak!
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Response from 1001hobbies
Beste Mr. Steinbusch, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we zijn zeer geïnteresseerd! Wij verontschuldigen ons oprecht voor de vertraging. Onze klantenservice zal contact met u opnemen. Binnenkort op onze site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/10/2020
order placed on october 2nd received on the 19th for a simple decal that should have been in stock unworthy of our ep
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Delivery on time, no problems. Quite rare models with good availability.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/10/2020
Excellent service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2020
The team was very reactive when I placed my order, despite a reluctant (new) credit card that had not yet been validated. And above all, the unavailability of certain items due to a lack of COVID""" staff was quickly remedied. In these troubled times, what more could you ask for?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2020
An order that was delivered without accr
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 20/10/2020
The material really good and good quality really good the customer care too it only took a while to receive it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/10/2020
My puzzles arrived a day late but UPS admitted the mistake was theirs. 1001 modelkits kept me out date all the way along and the puzzles were well packed. Delivery price was very reasonable since the puzzles came from France and delivery was very quick (UPS allowing).I'll happily shop with them again.
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