Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2020
Last order was delayed by your shop Last order was delayed by your shop , and the goods were reached my address after two weeks time. Type of shipping method : special courier !
Translated reviews
Response from 1001hobbies
Geachte heer Delasorte, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er zeer in geïnteresseerd! @ Binnenkort op onze website Le service client 1001hobbies.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
product as described careful packaging
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2020
Efficient service but a bit expensive!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2020
Model conforms to my expectations fast delivery however a shock on the packaging crushing or other fortunately without engraving
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/09/2020
Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
No problems at all, despite major problems with the post office. Great equipment
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Hello Team that was able to react in a very commercial way following a major problem with the post office for which they were not responsible. They were also very friendly on the phone.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Hello Team that was able to react in a very commercial way following a major problem with the post office for which they were not responsible. They were also very friendly on the phone.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
I am very satisfied with my package
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Good quality color paint expected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
A sure thing
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
no problem thank you beautiful work
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2020
Correct, you can find just about anything you want and fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Keep up the good work.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
very good choice excellent delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Fast delivery excellent packaging but labels on translation paint cans (precautionary labels) stuck on the reference is mandatory but tamiya paints have a reference when taking off it can disappear it's a shame but I know it's mandatory can be put on the cap directly solve this problem but very happy with this site
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2020
the last delivery was compliant long but compliant the compressor delivered with English instructions! very unpleasant
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
very reliable site serious with a large choice diverse and varied it is a happiness for the modeler chevronner as beginner a site to share widely and to keep under the co
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
I haven't built the model yet, but as far as delivery, delivery times, packaging, order tracking information and payment security are concerned, it's perfect. I can therefore recommend this company.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/09/2020
Update,,, received package on October 13 . It took approximately 9 weeks wasn't sure if I would ever see it everything was fine Have not received package,, three weeks out so far. Cannot get any info as to whom the delivery company is ,, ie,,USPS,FedEx, UPS,, etc etc etc..I do have info that my package has arrived in the US,,???not impressed!
Translated reviews
Response from 1001hobbies
Mr. Morgan, Thank you for your feedback. We inform you that your package was shipped on 01/09/2020 21:20:05. We note that your package has arrived at the United States Post Office since 6/09/20. We have opened an investigation with the carrier which is US Mail. We will come back to you as soon as possible. Best regards 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Great buyer experience Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.
Translated reviews
Response from 1001hobbies
Dear Mr TOMA, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/09/2020
They advertised and shipped the wrong... They advertised and shipped the wrong item. Then they suggest I pay to return it, then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.
Translated reviews
Response from 1001hobbies
Mr. DuBrall, Thank you for your email. We have answered all your emails. In the last one, dated 11th September, we asked you for the photos of the references on the bag we received. On receipt, we would have found a solution for you. We invite you to send us these photos as soon as possible. Wishing you a nice reception. 1001hobbies customer service.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 19/09/2020
Update,,, received package on October 13 . It took approximately 9 weeks wasn't sure if I would ever see it everything was fine Have not received package,, three weeks out so far. Cannot get any info as to whom the delivery company is ,, ie,,USPS,FedEx, UPS,, etc etc etc..I do have info that my package has arrived in the US,,???not impressed !
Response from 1001hobbies
Mr. Morgan, Thank you for your feedback. We inform you that your package was shipped on 01/09/2020 21:20:05. We note that your package has arrived at the United States Post Office since 6/09/20. We have opened an investigation with the carrier which is US Mail. We will come back to you as soon as possible. Best regards 1001hobbies customer service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 19/09/2020
Great buyer experience Great buyer experience. The shipping was fast considering it was shipped from Europe and all products received were as advertised. Will buy from them again.
Response from 1001hobbies
Dear Mr TOMA, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 19/09/2020
They advertised and shipped the wrong… They advertised and shipped the wrong item. Then they suggest I pay to return it, then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.
Response from 1001hobbies
Mr. DuBrall, Thank you for your email. We have answered all your emails. In the last one, dated 11th September, we asked you for the photos of the references on the bag we received. On receipt, we would have found a solution for you. We invite you to send us these photos as soon as possible. Wishing you a nice reception. 1001hobbies customer service.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 19/09/2020
They advertised and shipped the wrong item. Then they suggest I pay to return it then they stop responding to email. I will not pay to ship and then pay again to return an item that I did not order. Not very good customer service.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 19/09/2020
Have not received package three weeks out so far. Cannot get any info as to whom the delivery company is ieUSPSFedEx UPS etc etc etc..I do have info that my package has arrived in the US???not impressed !
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Friendly prices fast delivery excellent quality products. Que du bonheurs
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Very professional people. I was very satisfied with the telephone contact, which gave me co
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/09/2020
Received today. Figurines F72132: 1 broken figure missing head of one
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2020
Quick delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/09/2020
Delivery far too long
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Simply perfect! Laure, my contact, was exemplary! I'll be ordering again without hesitation!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Hello, I am very satisfied with my package. 1001 Hobbies replaced the decal that was missing on delivery and a canopy that was damaged before arriving at my home, free of charge.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 17/09/2020
The model kits are in good conditions.. The model kits are in good conditions.. The delivery was late by one day based on their target date of delivery. Was able to deliver it the following day even it was already very late in the afternoon at around 1700H.
Response from 1001hobbies
Dear Mr Ajero, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/09/2020
Found desired item at 1001 Modelkits I looked everywhere in the USA for this item. It was either sold-out of no longer in production. My search lead me to 1001 Modelkits in France. They had a Ki44 that was out of production and hard to find anywhere, THEY HAD THAT TOO !! I needed a Eduard interior set for the 1/32nd Hasegawa Ki61, and there it was, Ordered up and in about a week I had it on my doorstep. Thanks to all at 1001 Modelkits for helping me finish my model. Respectfully, Kevin Burke USA
Response from 1001hobbies
Dear Mr Burke, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/09/2020
We are thankful We are thankful, for very prompt and careful service in the delivery of our ordered items. The products, we've received have been as catalogued and they have exceeded expectations. The variety of merchandise, available, through this company is quite amazing. We wish them the best in continuing to do so.
Response from 1001hobbies
Dear Mr Kovacs Jr, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/09/2020
I looked everywhere in the USA for this item. It was either sold-out of no longer in production. My search lead me to 1001 Modelkits in France. They had a Ki44 that was out of production and hard to find anywhere THEY HAD THAT TOO !! I needed a Eduard interior set for the 1/32nd Hasegawa Ki61 and there it was Ordered up and in about a week I had it on my doorstep. Thanks to all at 1001 Modelkits for helping me finish my model. Respectfully Kevin Burke USA
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/09/2020
The model kits are in good conditions.. The delivery was late by one day based on their target date of delivery. Was able to deliver it the following day even it was already very late in the afternoon at around 1700H.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 17/09/2020
We are thankful for very prompt and careful service in the delivery of our ordered items. The products we've received have been as catalogued and they have exceeded expectations. The variety of merchandise available through this company is quite amazing. We wish them the best in continuing to do so.
We use cookies for audience measurement and improving user experience.
English 