Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 184 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
All in all a satisfied customer All orders were sent in a propper amount of time. If there was an item not available any longer I immediately received confirmation via mail. I even got a voucher for my next order as a kind of compensation. So in general 4 stars out of 5.
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Response from 1001hobbies
Dear Mr Zeininger, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
I got the model kit I ordered in a... I got the model kit I ordered in a reasonable period of time, considering that it was shipped from France and delivered to me in California. It arrived in good condition, with no broken parts. It is good to know that there is a place to get model kits at a good price, which may not be readily available or not available at all from other sources.
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Response from 1001hobbies
Dear Mr Rowan, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
As I wrote on the other review As I wrote on the other review, the prices were good and the selection excellent. Also, the service was very good and quick. Thank you for a very smooth transaction and I look forward to dealing with you again in the future.
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Response from 1001hobbies
Dear Mr Bluemle, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
I found a rare item so the selection of... I found a rare item so the selection of model supplies is very good. The tracking was constant although not in my language which was a little odd. My only minor complaint is I wish the packaging had been better. The delicate decals did get dented. I piece of stiff cardboard would have helped. Overall I am happy with the selection and service.
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Response from 1001hobbies
Dear Mr D'Amelio, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
I am very satisfied with the delivery of my parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2020
Nice models, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Very good and fast service for my last order. I am still waiting for my order DFFDZME88 and my decals for the boeing f4b yellow wing. I have returned the ones you sent me. Thank you and have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Perfect delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Order received very quickly and perfectly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Order dated 18 October delivered on 29 October. After an initial lack of information, everything went smoothly. The recipient is delighted with the gift. I recommend this s
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
I received my models in perfect condition! Thanks to the protection of the bubble wrap and cardboard I have no complaints. I'm happy and I hope it will continue like this! I recommend this site to everyone. Best regards. Si
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Everything went smoothly
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/10/2020
Goods as described, well packaged and delivered quickly. Gladly again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2020
Excellent service. Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Excellent service Excellent service. Fast shipping
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Response from 1001hobbies
Dear Mr St Pierre, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/10/2020
I have CCTV on my property and there was no attemptt to deliver my expexted parcel.. the steert was busy has workmen were laying new footpaths on or street . I had 4 other delivers made that monday no problem
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/10/2020
Excellent attention and service. Product as expected and shipment with timely follow up. Highly recommended.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/10/2020
good site and i will use again
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/10/2020
Excellent service Excellent service. Fast shipping
Response from 1001hobbies
Dear Mr St Pierre, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
G
Geverifieerde Koper
Rating: 3 out of 5
following a purchase from 27/10/2020
This is the second time I have had to wait several wakes for an order because one item was not delivered on time by the manufacturer In the end, I asked to split the order and deliver what was in stock Why in such a case is the customer not consulted (automatically initiated by 1001) whether they want to split the order cancel or just wait? The delivery itself was 100% in ord
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
The order was dispatched promptly, with careful packaging and the product conformed to specifications. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Without the problem with the delivery time I would have put five stars Cordialem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Time taken too long never any reply to emails or phone calls which are inaudible due to the secretary breathing into her microphone. A bit disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Corresponds perfectly to the image of the site. Very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Fast delivery, very good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
I am very satisfied with my orders from 1001 Maquettes. Shipping and tracking are perfect. I'm a collector and I find just about everything I want and need at 1001 Maquettes. I can only recommend this company.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
The delivery time was respected and the order was handled in accordance with my expectations. A bien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Always satisfied so far. Package delivered on time and in good condition. Will definitely recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2020
Very good site where we find models at consistent prices but lack of clarity on the delivery time and the packaging of the package insufficient! Bubble wrap provides mediocre protection, and the box arrived crushed and damaged. Let's hope there's no p
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/10/2020
My package was all crushed and parts were loose and wandering around in the box.... a bit
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/10/2020
Everything went well with my previous orders (2 X)! I was always kept up to date by email and everything went well! In comparison, the items are always more expensive than elsewhere, but the selection is much better and I got a kit with the first order that is otherwise no longer available new. I was or am satisfied!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/10/2020
Delivery OK, queries were answered quickly and competently
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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/10/2020
Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/10/2020
Perfect. Arrived within the communicated time frame.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 26/10/2020
Over a month for delivery It is a long time even in COVID times although the package arrives from France and I took advantage of free delivery having exceeded the spending threshold for it though! Otherwise great packaging on all products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Excellent experience all around Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also, exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.
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Response from 1001hobbies
Dear Mr Ponik, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/10/2020
Excellent experience all around Excellent experience all around! Star Trek Pike's Enterprise mug arrived just as described and when they said it would. Also, exceptional automated communication updating me on the status of my order and then the status of my shipment including a delivery notification as well.
Response from 1001hobbies
Dear Mr Ponik, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/10/2020
On request, more information on the dimensions of the product is provided In addition, fast delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 26/10/2020
The product was well packaged and delivered on time
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 25/10/2020
I bought the package USS Enterprise CV-6 of I LOVE KIT I must point out that the instructions (the booklet) is very unclear especially regarding the small parts This is because the booklet was copied instead of printed so that dark parts run into each other and thus practically not visible Pity With Miyami this would probably not happen I am curious about the result of my next package the plane the Messerschmit With polite Regards Frans Denys
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