Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Satisfied Customer I am very satisfied with the speed with which my order was processed and the immediate delivery of the same product, thanks for being a professional team
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Response from 1001hobbies
Sir Aguilar-Torres, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Good products
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/08/2020
I ordered pots of paint for my model but my order was incomplete, some pots were missing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Delivery times respected. Quality packaging. Parfa
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
order arrived promptly and conformed to specifications nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Great items and surprisingly fast... Great items and surprisingly fast shipping to the US
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Response from 1001hobbies
Sir Comolli, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/08/2020
Shipping took a little longer than stated. Goods in order.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/08/2020
Easy to order and receive. Quick shipping. Widely pre-announced delivery. Items ordered in line with expectations. Not-so-low shipping costs suggest ordering at least two or three items together.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/08/2020
Great items and surprisingly fast shipping to the US
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
I would recommend it to my friends
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/08/2020
Order placed on 38 still not received 268. Delivery expected in 5 to 7 days, no news of delay or forecast for delivery date. First and last order at 1001 Hobbi
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/08/2020
bonjour a ce jour toujour pas recu mon produit commander le 11 août
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/08/2020
Great items and surprisingly fast… Great items and surprisingly fast shipping to the US
Response from 1001hobbies
Sir Comolli, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/08/2020
Price good Delivery good Item good Unfortunately already available
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/08/2020
Very nice decal. Very satisfied with the first business contact.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 25/08/2020
I ordered in early June. A month later they sent me the wrong parcel. They would not send the correct order until this wrong parcel was returned. Many many e-mails later, most of which were not answered, I finally received my order in the middle of August.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 25/08/2020
I was disapppointed frankly. Covid problems and postage difficulties I understand. I ordered three products and heard nothing for two months, then I heard one was unavailable (I was surprised to see it advertised frankly). The other two would come and I would be credited with the balance, not refunded. OK I found something else, had to repay the postage, OK. Came quickly. But the third product is still advertised, despite repeated e mails from me. If I click on it, it goes into my basket (three times now). I even get reminders that it is there in my basket (even if not in store) and I have not paid. This is my only real issue here. Thanks for your early reply. Much appreciated. The item I requested is the Dragon 1/71 M4A3 105 VVSS. I was very surprised to see it advertised as it is almost impossible to find. It does need to come off your store list, as it is still inviting payment after entering the basket. Unless it is now back in stock of course! Good luck in these hard times
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/08/2020
Disappointed I still have not received anything.... 1 month waiting time.... it's a shame...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Super covering, good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Stratospheric competence and efficiency bra
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
huge selection of products fast delivery perfectly packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Hello I'm a 172 aircraft kit builder (1975-1990), and I'm very pleased to find on your site so many 172 accessory kits and decals from all over the world. This saves me a long search on the web for rare products, and guarantees me their secure delivery within controlled deadlines. The prices of the items may sometimes be a little higher or a lot more expensive BUT THE TIME SAVED, THE SERVICE AND THE RELIABILITY MAKE UP FOR IT! Sincerely
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Fast, efficient and true to order
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 25/08/2020
Beautiful modeling am very happy there and very good service :)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2020
on the paint cans you added warning stickers in French the only problem is that you stuck them on the paint reference. As there were two brown colors, it was difficult, fortunately I managed to remove some of them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Satisfaction for the site which proposes and presents well according to the levels of competence and for the follow-up of livraiso
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Packaging slightly damaged, but no consequences for the merchandiser
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
very reactive shipment very good packaging only compliments
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/08/2020
After having ordered 6 products which were in stock...the company after 10 days of waiting without news announces to me after I contacted them that 2 products are unavailable and that they will refund me. I receive the rest of the order and 1 product is missing. They told me that it too was unavailable and that I would be reimbursed once again. I've been waiting 11 days for my refund. I only have a credit note for the first 2 products and nothing for the 3rd. This company is not serious. At the time of my order, the products were all in stock and available. No apology or compensation from them...Given the price of the models, it's a shame. I don't recommend this site, which lacks seriousness. The 14 days are a lie. It's been 18 days and I still have no refund in sight... I've had to threaten to sue them for fraud so that they'd get back to the accounting department, which I haven't heard anything about...
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/08/2020
I received the shipment very quickly and without any problems.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/08/2020
Good service. The quality of the product is also very good. Thank you very much
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 24/08/2020
i'd like to give 0 stars but i dont... i'd like to give 0 stars but i dont have the chance. The parcel was according to 1001 Hobbies delivered in my mailbox which is actually not possible due to the size of product!!!! After communication i am now considered a""cheater"" and refund is refused. it just about 25 euros and now what they offer is just 10 euro voucher. As a plastic model fans i could be a regular customer but now.... i will just contact a lawyer to get my money back and say goodbye. As answered below i was now a cheater who pretends to be not having received the parcel. Ridiculous.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/08/2020
The site has a wealth of products and it is quite easy to place an order. Sometimes prices are very ballerine and there are discounts that are often short-lived but on average you spend less than in the store and with an enviable selection. Better care should be taken with the accuracy of the site, which sometimes misleads perhaps because of incorrect links.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/08/2020
Second time using 1001. Very quick delivery on my single item order this time. Previous time order was delayed because part wasn't in stock but both times, they have been the only ones with the items I wanted. I recommend 1001 Modelkits highly based on my experience. EDIT - think you've responded to the wrong review. I'm very happy with you guys!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/08/2020
I ordered a Revell 1:500 Enterprise (Into Darkness.) It arrived very fast via international shipping (maybe 2-day.) The cost of shipping was a bit high but this is a difficult model to find in the States and the overall price was competitive or cheaper that what I was seeing elsewhere.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/08/2020
j ai ete tres agreablement surpris du service et probablement je ferai affaire encore avec vous.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/08/2020
i'd like to give 0 stars but i dont have the chance. The parcel was according to 1001 Hobbies delivered in my mailbox which is actually not possible due to the size of product!!! After communication i am now considered as ""cheater"" and refund is refused. it just about 25 euros and now what they offer is just 10 euro voucher. As a plastic model fans i could be a regular customer but now... i will just contact a lawyer to get my money back and say goodbye.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/08/2020
I received my order last week and it arrived well packaged and complete. 1001 kept me advised of its status and shipping.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/08/2020
I had searched far and wide for a source of Revell paints. Your company had them had them in stock and I received them in short order. I will use your company again.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 24/08/2020
Good range of products quick delivery
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