Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2020
Hello I received my R5 Turbo model in the post. But the package was folded in two. However nothing is broken inside. I find it shocking to see this kind of delivery principles.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/08/2020
Absolutely terrible service took over... Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package , no updates , it took them 5 days before it was sent from the day of my payment for the order, the worst online shop I have ever used , no way to realistically contact and when I did email no reply after 3 emails , obviously they don't care about their customers at all ! will not buy from again ever
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Response from 1001hobbies
Mr. Rowell, We really regret your comment. Your order was prepared on July 27th, the day after your order was placed. Our carriers were overwhelmed with the sales and were late with the shipments. We understand your dissatisfaction, we invite you to contact us by phone. thanking you for your understanding, Sincerely, The customer care 1001hobbies.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2020
Smooth transaction. Smooth transaction.
Response from 1001hobbies
Hans, Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/08/2020
All perfect thank you!!!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/08/2020
Online store Well stocked with models and accessories.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/08/2020
Products always undamaged and on time delivery. Maybe times a tad long but the situation due to the emergency would explain why. Otherwise I can only congratulate you Have a good evening and happy vacations to all m.d.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Order very well tracked and delivered on time despite the health crisis. I am very satisfied with the site and the products available. I hope, however, that I'll be able to stock up on the range of products I need to extend the range of scenarios I play for my games.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/08/2020
Ordered on July 2nd and received on the 22nd! One item was missing and the parcel was damaged. After complaining to the after-sales service, the item was returned to me with the wrong reference number (although I had indicated by e-mail that the reference number was correct, but not the description). I therefore received an article that did not correspond. When I complained, I was told, not very politely, that it was I who had given the reference number. I'm not responsible for your problems with reference numbers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
it's difficult to choose the color of the pot on the screen, as it's not the real one.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/08/2020
Model purchased on this site as a gift card for a birthday price paid 101€99 price found on other sites for the same item between 50€ and 55€ (
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2020
Smooth transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
Smooth transaction. Smooth transaction.
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Response from 1001hobbies
Hans, Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 05/08/2020
Clear webshop easy and fast
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/08/2020
The order took quite a long time and was also wrong, but it could be remedied with some speed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
Perfect transaction. Too bad the preparation and delivery times were a bit long, but I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Very satisfied with this new order. I'm looking for quality products and I found what I was looking for in the products I ordered. The delivery was fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Fast order and receipt. Excellent service
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/08/2020
The site can be a bit 'clunky' to navigate if you are not sure what you're looking for. Overall though, the site does have extensive ranges of models, paints, etc. The prices compare well to Amazon and eBay and delivery dates are really good and mostly the orders arrive before the quoted dates. It's just not that easy to use on a mobile phone!
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/08/2020
Bought a model Ferrari for my son. Transaction went through easily enough. However, the model came from France and the tracking information (translated from French) suggested it might take 30 days before delivery. Contacted 1001Modelkits to ask for clarification and did not receive any reply. Slightly disappointing. The model did turn up, however, a few days later. So alls well that ends well. Just please, reply to correspondence.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/08/2020
Although the goods ordered were of high quality, I feel the service was slow for this day and age with misleading dates quoted on the tracking facility.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 05/08/2020
Did not receive what I ordered. Got something completly different....
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/08/2020
I did have a little delay but I was treated very well and will be a customer in the future. The range of products stocked is outstanding. All my modelling need at one supplier including accessories and books. Happy customer.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 05/08/2020
Fast deliveryproduct as described
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 05/08/2020
Excellent!
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/08/2020
Good shop lots of choice and well organized! Couple of small issues but irritating: - the link in the e-mails sometimes does not work because of the confusion in 1001hobbies and 1001modelbouw - delivery time of some items is very long.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 05/08/2020
All good and I am very satisfied
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/08/2020
Very satisfied with how the order went The delivery could be a little better but the company was moving during my order
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 04/08/2020
Very good price for the products I bought anyway Easy payment and fast delivery On top of that the package was well packed! Unfortunately no 55 because my products were covered in dust Other than that, nothing to complain about
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/08/2020
excellent product
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 04/08/2020
I always find what I am looking for. Shipments are always perfect and arrive on time. Impeccable.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2020
excellent , cheaper than iv seen , prompt dispatch , il be buying again , this site should be advertised more , better
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2020
Good communication great price
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2020
1001 modelkits got me parts for my Maverick vader. I've waited up to 8 with other shops, 3 weeks after ordering 1001 Models had delivered. Excellent service and competitive prices.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 04/08/2020
Frankly inadequate. 9 days to ship a small photo-etched part which was in stock, then 15 days to arrive from Northern France to the UK. So 24 days in total. The management needs to review its procedures. There are plenty of model suppliers out there.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2020
First time using 1001, but really pleased with the ease of ordering and speed of delivery post despatch. Whilst the are not the cheapest the kits arrived well packed to avoid damage. Will definitely use again.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2020
Very fast shipping, even during pandemic.very communicative.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2020
Fast efficient service and quality products.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2020
all good does what it says on the tin.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2020
Excellent service .... delivered within the stated timescales ... would use again. Not sure about all the negative reviews, my experience was good ...
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