Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2020
I've been happy with their services. I've been happy with their services.
Response from 1001hobbies
Robert, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/07/2020
Super quality fast shipping! thank you very much!!!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 30/07/2020
The ad said 3 days post. It arrived after 5 days and we had already left. We live abroad.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/07/2020
Good information, fast processing of the order, fast delivery, excellent quality of the model supplied, very satisfied.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 30/07/2020
maximum availability and perfect inballo thank you
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/07/2020
Great service and fast delivery thank you!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/07/2020
Quick and accurate service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2020
I've been happy with their services.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Very professional site to recommend. I ordered ingredients to finish my model and received everything in a perfectly adapted package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Super buy very good condition at reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
as excellent as ever
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2020
Fast and complete. Already 2nd order. Nickel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Well received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2020
Shipping time a little long due to only one product out of five ordered, otherwise everything is perfect and thanks to the whole company. À
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2020
Moderately appreciated the sale without stock ... on the site the references in stock and I waited because spring in court....never I would have ordered if the goods were not in stock ... so you're not ready to r me
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2020
Very disappointed with this site that I thought would give me good advice. Almost no answers to my questions. Nothing about brushes... More com' and advertising than passion... Finally, it's ridiculous and misleading to propose big planes on tiny scales.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Models received on time and in good condition. Mer
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2020
Incomplete dispatch of numerous reminder mails due to 4-month wait
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
I've been happy with their services. I've been happy with their services.
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Response from 1001hobbies
Robert, We thank you for your feedback and thank you for your trust. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Have a nice day customer service's 1001hobbies
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/07/2020
Excellent price. Postage time quite long item well packed. Overall would use 1001 models again . Thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2020
Very prompt delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2020
Great service with a good choice of products at a reasonable price. Thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2020
Good service, communication and choice, has now become my first option to find what i,am looking for.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2020
Great service with quick delivery, will be back.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2020
After a slight miss hap with the order my son received his tank and was just delighted with it after taking the time to put it together. I would recommend 1001 hobbies.
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 29/07/2020
Excellent and well packaged
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Verified Buyer
Rating: 2 out of 5
following a purchase from 29/07/2020
I ordered an item on July 7 and have… I ordered an item on July 7 and have not received it as of July 28 (three weeks later)
Response from 1001hobbies
Rick, Thank you for your comment. We would like to point out that our general terms and conditions state that : :In stock : dispatch within 48 working hours. These are physically in stock in the company's warehouse. Available : shipment within X to X days. These are not currently in stock in the company's warehouse and are generally dispatched within X to X days following the user's order, depending on the lead times of the various suppliers. Not available: these products are currently out of stock and cannot be ordered for the moment. We insist that customer satisfaction is our priority - your comments are therefore essential and we are very interested in hearing from you! Regards, Customer care 1001hobbies
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 29/07/2020
Wow you reply really fast when you want ..... Dear customer, Can you please give us your order reference ? thank you for your response, 1001Hobbies'customer care so after making me wait for 28 days for my refund, and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.
Response from 1001hobbies
Mr. Bisbey, Thank you for your email. We ask our accounting department to make this refund today as a matter of urgency. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We truly deplore this situation. We would like to inform you that customer satisfaction is our priority and that we are aware of the damage caused. Thank you for your understanding. The customer care 1001hobbies
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2020
Arrived on time and promptly Arrived on time and promptly. Everything was present in the package.
Response from 1001hobbies
Mevrouw, meneer, Wij danken u voor uw opmerking en verontschuldigen ons voor dit incident. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn dus essentieel voor ons en we hebben er veel belangstelling voor! 1001hobby's klantenservice
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/07/2020
They have a very wide variety of products. Things you don't get in other stores. The customer service is good.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 29/07/2020
Serious and professional
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/07/2020
I received my order correctly. I am satisfied. They solved an incident with my order satisfactorily.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/07/2020
Simply reliable top
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/07/2020
Everything is great. A good partner for such orders.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/07/2020
everything works great
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/07/2020
great prices
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2020
Dear customer Can you please give us your order reference ? thank you for your response 1001Hobbies'customer care so after making me wait for 28 days for my refund and now you am saying l have to wait upto another 30 days becouse you didnt even start my refund when you said you would ..... no you can deal with my bank as l have opened a fraud case against you.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2020
Received what I ordered in a reasonable timeframe. However postage was a bit high for small bottles of Paint
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2020
I ordered an item on July 7 and have not received it as of July 28 (three weeks later)
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2020
Arrived on time and promptly. Everything was present in the package.