Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/06/2020
Suuuuuuper service
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 18/06/2020
Do not buy anything, they are scammers. I ordered several things from them and they didn't send everything. I sent them several mails and they don't even answer. Not recommended at all.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/06/2020
Had absolutely no issues ordering a… Had absolutely no issues ordering a body kit from them from overseas, they packed and shipped it fast and it was exactly what I ordered. They kept my order status up to date via emails and shipping notifications.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 18/06/2020
Had absolutely no issues ordering a body kit from them from overseas they packed and shipped it fast and it was exactly what I ordered. They kept my order status up to date via emails and shipping notifications.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2020
Good overall despite the difficult economic climate. Sincerely
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/06/2020
An incomplete package and a commercial response that was not followed up. Deplorable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Fast delivery. Excellent dialogue.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Vautre service is serious inci I'm loyal to vautre service against.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Had absolutely no issues ordering a... Had absolutely no issues ordering a body kit from them from overseas, they packed and shipped it fast and it was exactly what I ordered. They kept my order status up to date via emails and shipping notifications.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Order validated and received in just a few days! I didn't know this site before but I love it!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/06/2020
I placed my order and paid in full on May 29, 2020. To date, I have had no news about my order and no advice of any kind about delivery times. I regularly check the site, which tells me that my order has been in process since June 1, 2020 and that one of the requested products is being restocked, but no details of any kind have been given to me, even though the site has my full contact details, including my e-mail address. This shows not only a lack of follow-up but above all a lack of consideration for my needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Wide selection. Delivery times respected. Packages in
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/06/2020
Took over 2 weeks to arrive. Could have been shipping. But pleased with the product.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 17/06/2020
First shipment returned to sender, then my order was shipped to me urgently.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/06/2020
ORDER STILL NOT RECEIVED AFTER MORE… ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th, 2020: I ordered 2 tins of paint, £10.00 each + £5.99 shipping, total £27.97 Today, June 17th 2020: The goods have still not arrived May 30th, 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd, 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product, or a different product of my choice (+ or - 5% of the original value). June 4th, 2020: I replied to say I would accept an alternative product priced £7.99 plus a £3 voucher. June 6th, 2020: Having had no reply from them, I re-sent the email of June 4th. June 10th, 2020: Having had no reply to either of my previous emails, I emailed again, asking them to cancel the original order and issue a refund, as I had lost faith in their ability to fulfil the order. June 17th, 2020: A reply – at last! – but it does not acknowledge my emails or refer to any requests from me it simply re-states the fact that the product is unavailable and offers a voucher in lieu (not even the choice of a product as previously). I have tried to ring on numerous occasions, but the phone number does not work. Clearly, in light of the above, I do not want the voucher, or indeed the goods originally ordered (and paid for) on April 27th, as I have now bought them elsewhere. HOW DO I GET MY MONEY BACK?
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 17/06/2020
ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th 2020: I ordered 2 tins of paint �10.00 each + �5.99 shipping total �27.97 Today June 17th 2020: The goods have still not arrived May 30th 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product or a different product of my choice (+ or - 5% of the original value). June 4th 2020: I replied to say I would accept an alternative product priced �7.99 plus a �3 voucher. June 6th 2020: Having had no reply from them I re-sent the email of June 4th. June 10th 2020: Having had no reply to either of my previous emails I emailed again asking them to cancel the original order and issue a refund as I had lost faith in their ability to fulfil the order. June 17th 2020: A reply � at last! � but it does not acknowledge my emails or refer to any requests from me it simply re-states the fact that the product is unavailable and offers a voucher in lieu (not even the choice of a product as previously). I have tried to ring on numerous occasions but the phone number does not work. Clearly in light of the above I do not want the voucher or indeed the goods originally ordered (and paid for) on April 27th as I have now bought them elsewhere. HOW DO I GET MY MONEY BACK?
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2020
nothing to say or recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2020
excellent satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Very good model site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
the only drawback was a rather long delivery time, but this was the result of Covid19, whose e
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/06/2020
ORDER STILL NOT RECEIVED AFTER MORE... ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th, 2020: I ordered 2 tins of paint, £10.00 each + £5.99 shipping, total £27.97 Today, June 17th 2020: The goods have still not arrived May 30th, 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd, 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product, or a different product of my choice (+ or - 5% of the original value). June 4th, 2020: I replied to say I would accept an alternative product priced £7.99 plus a £3 voucher. June 6th, 2020: Having had no reply from them, I re-sent the email of June 4th. June 10th, 2020: Having had no reply to either of my previous emails, I emailed again, asking them to cancel the original order and issue a refund, as I had lost faith in their ability to fulfil the order. June 17th, 2020: A reply - at last! - but it does not acknowledge my emails or refer to any requests from me it simply re-states the fact that the product is unavailable and offers a voucher in lieu (not even the choice of a product as previously). I have tried to ring on numerous occasions, but the phone number does not work. Clearly, in light of the above, I do not want the voucher, or indeed the goods originally ordered (and paid for) on April 27th, as I have now bought them elsewhere. HOW DO I GET MY MONEY BACK?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Well-stocked online store, although a little complicated to understand at first, but you get used to it, especially when you find what you're looking for. Keep up the good work. Sincerely
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2020
Great service!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2020
The P40 kit arrived safe n packaged… The P40 kit arrived safe n packaged well. It was easy to prep and truly RTF . I will happily purchase from 1001 again ??
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2020
The P40 kit arrived safe n packaged well. It was easy to prep and truly RTF . I will happily purchase from 1001 again ??
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 16/06/2020
The box arrived in very poor condition not to mention the waiting time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2020
everything conforms to my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2020
Order delivered quickly quality items ( paints ) and plastic cutting table with traÃ
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2020
The P40 kit arrived safe n packaged... The P40 kit arrived safe n packaged well. It was easy to prep and truly RTF . I will happily purchase from 1001 again ??
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/06/2020
I had ordered 4 pots of paint""flat black"" from Tamyia . Although the shipment was very satisfactory, the quality of the paint was not the same. My first order was completely satisfactory (glass jar with color label), but this latest order (glass jar with black and white label only), while the color was perfect, the texture wasn't the same. I was careful to mix it, but it was never so fluid and so easy to apply. So I don't know if it's much thicker than it was originally, or if the thicker pots of paint have been used.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
Great price and on time delivery , that all they said they'd do and they did it well.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/06/2020
Due to Covid19 there was a malfunction in terms of stock transport communication.... At first it was a disaster! Ending with a cancellation and reimbursement of the order? But after a couple of phone calls and getting organized in response to Covid19 there is no more complaint. My puzzle took a month longer than expected to arrive but because I finally liked the deal I got and reordered from them. It was a matter of adapting to the new s
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/06/2020
Everything went as it should have
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/06/2020
The delivery was fast and the product is just as the pictures show Thank you.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 15/06/2020
Confirmed with credit card they have my… Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date, Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message, please try again. "" WTH
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2020
Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message please try again. "" WTH
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 15/06/2020
pretends to have goods you pay and then you get the message it can not be delivered and to the good end is still a nice end that it was then so that I looked at the page and had to realize that the article I had ordered is still supposed to be available and can be delivered in 2-4 weeks. so once and never again. oh yes at the end it was still said I may order something with the same value and or get a voucher for a next purchase. A totally bad behavior towards customers. I can only advise against ordering there
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/06/2020
Uncomplicated ordering and fast shipping. Gladly again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
I am completely satisfied with your service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Product ok but a little late in delivery compared to the date initially planned (but we were during containment .
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