Customer reviews of 1001hobbies

Very long delivery time, everything else ok.

Last order a bit long because of lack of a product but I was warned.

Lack of information but very good reactivi

Order complete and well packaged

The only criticism is the lack of information on the colors to be applied to the figurines.

Very good service well packed order nick

Fast delivery and quality products. Parfa

Delay for certain materials a little long (but this may not be your fault)

I can't answer that fully. I haven't put it together yet. I put 4 because the package came even earlier than expected and in good condition. For the assembly. I'll let you know when I've finished assembling it.

I appreciated the order tracking information and the fact that the packages arrived in good condition. About the site: Well done site. Plenty of choice. The searches to find the products are efficient. One regret: the prices are high compared with others.

Modelists and modellers from all over the world keep on having fun and creating.

Excellent order tracking despite delivery problems during the confinement period. On the other hand, the price of certain items is higher than at other distributors, such as the Friulmodelli tracks or the Tamiya 135th tank models. These price differences can't be justified by delivery costs, which are included in the price.

No problem except delivery time but covid19 obliges....

large selection of items fast delivery

Posting a little slow of confinement obliges

Hard to find kit they had at a reasonable price with decent shipping window. Will use them again.

Italeri C130J Herc Model 1/48 Hard to find kit they had at a reasonable price with decent shipping window. Will use them again.

Italeri C130J Herc Model 1/48 Hard to find kit they had at a reasonable price with decent shipping window. Will use them again.

Excellent service. Really fast and trouble free.

I have been claiming my package for days and it has been more than a month since I paid for it. I would like to know if you are as serious as you seem to be ***Please, a little bit of seriousness ***either you bring me the package or you give me my money back.

Fairly well

I found this company online thought i would give them a try. I read a lot of reviews after i purchased the item i bought a remote control truck. The company says based in UK but actually is based in Paris. My item arrived in the specific time stated, and well pleased thank you, a pleasure doing business with you. Would buy again from them if and when my future needs. My kindest and best regards, Gloria.

I saw an item via a Google search a �280 Gaming Heads statue that is difficult to get hold I ordered the item from 1001 Models nearly 3 weeks ago now. The item was shown to be in stock and payment was processed though PayPal. There was the added cost of paying with PayPal which later on checking the order details reads as shipping and handling cost though shipping was free due to the purchase amount. So I was a happy man as I had tracked the item down after months of searching. Next day I log into the account and see that the Statue is marked as unavailable weird it was shown as available when I purchased it payment had been processed and taken via PayPal. Here begins the fun part (not) I sent 3 emails to clarify the situation I received 2 back 3 days later in French La demande # Order Query a �t� close et fusionn�e dans cette demande. Dernier commentaire dans la demande # For those of you not fluent in French (Myself included thank you Google translate) All it said was they had �closed and merged into this request�. I would not hear back from them until the next day luckily in English to say that they would receive the item within 10 days. Happy days or so I thought. The following days (now weeks) of email tennis I received an email �we juste received your products and the refund will be available next week. Would you like tyour product .� Yes I would like my product hence why I initially ordered it. Bizarrely they reply �We inform you that the refund of your order # was requested on May 26th from our accounting department. This refund will be made through the payment channel as stipulated by French law. We would like to inform you that a refund can be deferred by one month if you are in deferred payment. We insist that this refund will be made within 14 working days.� So you are not sending it out to me then? How does PayPal instant payment require 14 days to refund? Why do I need to abide by French law when I am a UK customer paying with PayPal? So nearly 3 weeks on and waiting for either a refund or item I�m confused as to which one.

High quality

Always good service and on time

Super fast and competent

Serious and fast delivery

Embarrassing Email Tennis Customer Service I saw an item via a Google search, a £280 Gaming Heads statue that is difficult to get hold of, I ordered the item from 1001 Models nearly 3 weeks ago now. The item was shown to be in stock and payment was processed though PayPal. There was the added cost of paying with PayPal, which later on checking the order details reads as shipping and handling cost, though shipping was free due to the purchase amount. So I was a happy man as I had tracked the item down after months of searching. Next day I log into the account and see that the Statue is marked as unavailable, weird it was shown as available when I purchased it, payment had been processed and taken via PayPal. Here begins the fun part (not) I sent 3 emails to clarify the situation, I received 2 back 3 days later in French, La demande # Order Query a été close et fusionnée dans cette demande. Last comment in request # For those of you not fluent in French (Myself included, thank you Google translate) All it said was they had 'closed and merged into this request'. I would not hear back from them until the next day luckily in English to say that they would receive the item within 10 days. Happy days, or so I thought. The following days (now weeks) of email tennis I received an email 'we just received your products, and the refund will be available next week. Would you like tyour product .' Yes, I would like my product, hence why I initially ordered it. Bizarrely they reply 'We inform you that the refund of your order # was requested on May 26th from our accounting department. This refund will be made through the payment channel as stipulated by French law. We would like to inform you that a refund can be deferred by one month if you are in deferred payment. We insist that this refund will be made within 14 working days.' So you are not sending it out to me then? How does PayPal instant payment require 14 days to refund? Why do I need to abide by French law when I am a UK customer paying with PayPal? So nearly 3 weeks on and waiting for either a refund or item, I'm confused as to which one.

not bad but would have been better with paint and glue

Great all round

I am very satisfied with my order, both in terms of quality and delivery time.

RAS compliant product received on time

Efficient search site with lots of choice

Conforms to order

Very good service

Embarrassing Email Tennis Customer Service I saw an item via a Google search, a £280 Gaming Heads statue that is difficult to get hold, I ordered the item from 1001 Models nearly 3 weeks ago now. The item was shown to be in stock and payment was processed though PayPal. There was the added cost of paying with PayPal, which later on checking the order details reads as shipping and handling cost, though shipping was free due to the purchase amount. So I was a happy man as I had tracked the item down after months of searching. Next day I log into the account and see that the Statue is marked as unavailable, weird it was shown as available when I purchased it, payment had been processed and taken via PayPal. Here begins the fun part (not) I sent 3 emails to clarify the situation, I received 2 back 3 days later in French, La demande # Order Query a été close et fusionnée dans cette demande. Dernier commentaire dans la demande # For those of you not fluent in French (Myself included, thank you Google translate) All it said was they had ’closed and merged into this request’. I would not hear back from them until the next day luckily in English to say that they would receive the item within 10 days. Happy days, or so I thought. The following days (now weeks) of email tennis I received an email ‘we juste received your products, and the refund will be available next week. Would you like tyour product .’ Yes, I would like my product, hence why I initially ordered it. Bizarrely they reply ‘We inform you that the refund of your order # was requested on May 26th from our accounting department. This refund will be made through the payment channel as stipulated by French law. We would like to inform you that a refund can be deferred by one month if you are in deferred payment. We insist that this refund will be made within 14 working days.’ So you are not sending it out to me then? How does PayPal instant payment require 14 days to refund? Why do I need to abide by French law when I am a UK customer paying with PayPal? So nearly 3 weeks on and waiting for either a refund or item, I’m confused as to which one.

Product ok as described but eternal delivery...more than 20 days....

Excellent service.

First order arrived on time the second one is 16 days in processing and no one responds to my emails.... bad.

All perfect !!! Top !!!