/5
★★★★☆
based on 37458 reviews published
★★★★☆
based on 37458 reviews published
Latest customer reviews
4
/5
★★★★☆
The company met the delivery time by updating the various stages of shipment
Acquirente Verificato
purchased on 23/12/2020
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4
/5
★★★★☆
The first purchase all finethe second shipment came to me these days and we will see.Thank you and happy holidays
Acquirente Verificato
purchased on 23/12/2020
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4
/5
★★★★☆
Everything was done correctly using website. The only complaints if you want to call them that is that the phone support was only in English (and so to avoid mistakes I did it myself using the site) and secondly the whole COBI catalog was not available (the selection was wide anyway) and some things I was looking for were not there... we will try again maybe later. Best regards
Acquirente Verificato
purchased on 23/12/2020
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5
/5
★★★★★
Communication is hard no question. But after my first experience, all I can say is that they delivered to the T's and dots. Yes I will use 1001 hobbies again
Verified Buyer
purchased on 23/12/2020
5
/5
★★★★★
I particularly liked the intensive support regarding the progress of receipt of payment, dispatch and arrival of the shipment, and the unusual friendliness and courtesy shown. Better than anywhere else! Great praise! God's blessings, good luck, success and keep up the good work, and in Corona times, of course, health above all else. Merry Christmas and a Happy New Year I recommend you to others and will be happy to shop with you again Markus Frieder Wanderer-Pillukat
Verifizierter Käufer
purchased on 23/12/2020
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5
/5
★★★★★
Great service all arrived on time
Verified Buyer
purchased on 23/12/2020
1
/5
★☆☆☆☆
Ordered products and didn���t get a confirmation email just an email taking my payment. Researched website and it came up as a scam site, so sent an email cancelling my order and informing them that payment had been stopped. The next day received endless emails telling me couldn���t cancel my order etc etc. I did however receive delivery of the items however the boxes were damaged and looked like they had been opened and indeed sent out and returned before! All of the models had been removed from their spines and were just rolling around in the packaging. Not impressed and would never use these people again and would advise people to stay away from them. Especially as they are not the cheapest peo
Verified Buyer
purchased on 23/12/2020
3
/5
★★★☆☆
I ordered a model kit on the 2nd December intended as a Christmas gift. The order arrived but contained a piece of heatproof glass with nothing else certainly no model kit and not even a delivery note. I contacted customer service and 3 days later I received a response asking for photos of what I had received. I sent photos and another 4 days before I received a response advising the photos can�t be opened and wishing me a happy Christmas season. I have resent the photos and received no response. I followed up with another email and almost a week later I have had no response. I paid over �50 for the kit and just want a refund now. I would not order again from this company. Mistakes happen but it�s now two weeks ago since I reported the issue and I am not confident my money will be refunded.
Verified Buyer
purchased on 23/12/2020
5
/5
★★★★★
Good Service! Arrived well packaged and fast! Buyer from the UK
Verified Buyer
purchased on 23/12/2020
5
/5
★★★★★
I'm afraid that you choice of couriers has prevented you from getting 5 stars. My experience of them is that they don't communicate very well and fail to deliver on the scheduled date when they do communicate.
Verified Buyer
purchased on 23/12/2020
5
/5
★★★★★
Great service for a huge store with thousands and thousands of references.
Comprador Verificado
purchased on 23/12/2020
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5
/5
★★★★★
Correct handling! Extremely carefully and securely packed so no damage can occur Top!
Geverifieerde Koper
purchased on 23/12/2020
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5
/5
★★★★★
Very good and assembly compatible with all
Comprador Verificado
purchased on 23/12/2020
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4
/5
★★★★☆
On the service I have nothing to say payment online without problems Confirmation mail was well received as well as the shipment The only thing was that the box (article) was a little damaged around the edges it seemed as if it had been squeezed between other boxes If it had been open this would have been a reason for return since this is intended as a gift Greetings Amelie
Geverifieerde Koper
purchased on 23/12/2020
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5
/5
★★★★★
Good service and the order was received very fast and ahead of schedule despite the Christmas season. Highly recommended
Comprador Verificado
purchased on 23/12/2020
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4
/5
★★★★☆
I bought Umbum cardboard models Beautiful products Delivery took about one week Unfortunately, there was insufficient stock of some models so I could only order one copy while some cardboard wagons I had actually ordered two
Geverifieerde Koper
purchased on 23/12/2020
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1
/5
★☆☆☆☆
I placed an order on 31220 On 41220 the money was already withdrawn from my account Today on 231220 I still have not received my order I have already sent about 4 mails and still get the answer that the package is being sent I do not know how long I have to wait for the Christmas present for my grandson! What I do know is that I will never order anything from 1001hobbies again.
Geverifieerde Koper
purchased on 23/12/2020
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4
/5
★★★★☆
The goods are great. The delivery was also in the green zone.
Verifizierter Käufer
purchased on 23/12/2020
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5
/5
★★★★★
Everything was exemplary. Many thanks to the 1001 team - keep up the good work! Merry Christmas from Bernd Rieg
Verifizierter Käufer
purchased on 23/12/2020
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4
/5
★★★★☆
It was just a pity that the models you didn't have in stock weren't indicated. So it took almost a month from the order (November 17) to payment by credit card and delivery... in mid-December... But you have some interesting models. In any case, I can recommend your brand without hesitation.
Acheteur Vérifié
purchased on 22/12/2020
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1
/5
★☆☆☆☆
I have received my order and I am very pleased with the service and the quality of the product. I would like to thank you for your excellent service.
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Very good. Fast delivery. Just a shame about the extra cost for PayPa payments.
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Complete and varied offer. Competitive prices. Fast delivery.
Acheteur Vérifié
purchased on 22/12/2020
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4
/5
★★★★☆
I didn't give it 5 stars because the TITANIC model is missing the decal sheet. I don't know how to do it, I've reported the problem and you haven't replied.
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Very reliable address. Highly recommended!
Acheteur Vérifié
purchased on 22/12/2020
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5
/5
★★★★★
Quick delivery
Acheteur Vérifié
purchased on 22/12/2020
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3
/5
★★★☆☆
Parcel deposited on letterbox crumpled gift wrapping. It's costing me a lot of money for a poor service.
Acheteur Vérifié
purchased on 22/12/2020
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1
/5
★☆☆☆☆
I had ordered 4 boxes of little roman soldiers at 172. Instead I received a sailing ship at 1177 the Britannia... That's 2 times I've ordered on this site. Probably the last time. Cdlt
Acheteur Vérifié
purchased on 22/12/2020
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1
/5
★☆☆☆☆
Hello. Very poor quality Breguet 2 Ponts model with lots of black fingerprints and lack of material on some parts. Very disappointed considering the cost compared to current models. Assembly instructions are poor. I don't recommend this model and this technology, which makes it necessary to plane all the parts.
Acheteur Vérifié
purchased on 22/12/2020
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3
/5
★★★☆☆
I ordered on 12/4 I ordered on 12/4. On 12/15 I checked tracking and it said it should arrive that day. The next day the message changed to in transit. Tomorrow is 12/22. I still haven't received my order. All I've gotten from your company is more offers to buy things. I'm frustrated and I still don't have an answer when I'm getting my order.
Acheteur Vérifié
purchased on 22/12/2020
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Answer from 1001hobbies
Sir, Thank you for your feedback. We have sent a request for express delivery to the carrier with no guarantee that he will take delivery information on that day. Thank you for your patience, We wish you merry chrismas Best regards, customer care 1001hobbies