Customer reviews of 1001hobbies

Catastrophic! In my previous mails I press you for an order during the confinement for the project of a front wheel drive at the 18th in black gloss Tamiya. 3 weeks to send me some disgusting black otan tar ts63 from Tamiya. For pros, that's pathetic! On the phone and in the follow-up, zero points. I wanted to trust a French professional, and this is the last time! Belgium makes match in 4 days !!!! Contact me again urgently to repair your blunder !!!! Arnaud can

Delivery too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again

The parcel arrived safely containing my entire order. Products conform. Delivery times are correct for the containment period (1 week in this case).

My order was placed on March 25 and arrived today, May 4. Among other things, I had ordered an avro lancaster model and the pack with the 8 paints. None of the paints match the model. I'm still giving it three stars, as the site is generally very well rated and I'm aware of the difficulties associated with containment, but from a personal point of view I'm very disappointed.

Order placed March 27, 2020 package received May 04, 2020 no mail no return forced to recontact!!!! And in the end I received acrylic paints instead of enamel paints that were available and that I had ordered!!! very disappointed I have to recommend the paints on another site ... strongly discouraged scam and no respect for the customer would never order again

Delivery took too long. Order placed on April 24 and charged the same day. Colissimo delivery charges also paid. Parcel only left the depot on April 30, 6 days later. Received on May 4. Damaged box without return form inside. On their website they say they will "" refund within 30 days if not satisfied"". It's totally false, they actually offer to give us a credit note. Site to flee! Never again

I placed my order on April 13. IT HAS NOT ARRIVED YET. I wanted it to surprise my sister for her birthday on April 25. Last week I wrote to them asking and within days they replied that they were sorry but the product I had ordered more than two weeks before is out of stock. They let me reserve placing the order and paying for it. And they have not bothered to give any more information. I have not been able to gift anything to my sister because I was waiting for this trusting that they worked well but they don't and you feel very helpless and powerless with them. Now after more than two weeks of waiting and after I asked .... Their answer is : If you want your money back. AND THAT IS NO LONGER ENOUGH!!!!! VERY DISAPPOINTED SAD AND WORRIED PO

Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@

Ordered a month ago no reply nothing... Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@

Item never received. Ordered on the 7th, debited on the 9th and nothing. Impossible to get in touch with them. I strongly advise against

Ordered a month ago no reply nothing… Ordered a month ago no reply nothing received. Unable to find a phone number to ring either. Now my email address is not being verified by the company so how do I contact them !!!!!@

Fast delivery

Very good despite the covi

ordered on april 23rd and still has not arrived today may 2nd. it is logical a little late with the situation but I have ordered other products and in 2 or 3 days was .... very bad serv.

Placed an order based on it being in stock after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere I wish I used a better company.

First order and good surprise, very good communication (email), good order tracking, very reasonable delivery in view of the current situation. You have an additional customer

Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.

Stock Status on website incorrect Placed an order based on it being in stock, after six days I was contacted to say that they no longer have the item. Unfortunately in the time the item is no longer available elsewhere, I wish I used a better company.

I have not received it yet. It was scheduled for delivery on April 27-28. I understand that given the circumstances the delivery is delayed but I have sent an email asking about the status of the order and I have not received any response with any information.

Ordering was simple had what I wanted delivery date maybe a little longer but in these difficult is to be expected superb

Ordering was simple Ordering was simple, had what I wanted delivery date maybe a little longer but in these difficult, is to be expected superb

perfect model and delivered on time sea

Ordering was simple Ordering was simple, had what I wanted delivery date maybe a little longer but in these difficult, is to be expected superb

Thank you very much for sending our order, which was perfectly in line with our expectations! I wish you all the best for the continuation of your business in spite of the economic crisis.

Well-followed order despite current conditions

Order BSVXFSO2D placed on 164 and paid debited from my account. Parcel sent by colisimo on 174. No delivery to date 294. No telephone info possible with 1001 Maquettes. No information possible with LAPOSTE.FR. We're going round in circles on their site or their call center, the only tracking info being "Your Colissimo will soon be entrusted to us, it's being prepared at your sender's...". I think that my order of over 80€ is lost and the realization of my mo

It's been April 1 and I still haven't received anything.

My order arrived beautifully wrapped. I placed the order on April 13 and it arrived today April 29. Bad communication with the seller but otherwise d

Good I have not yet received the order when I receive it I will come back and give my opinion. I hope it is a good comp

Placed my order about a month ago. Immediately received a mail saying order came through and they're working on it. Few days later another mail telling me package is being handled should be on it's way soon. Since then not a single word of communication no updates nothing. Already two weeks late all I got was a mail giving me a �5- discount on the next order. How about finishing my current order first? Then we'll see if your ""services"" are required again.

L.S. Helaas ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt dat kan gebeuren maar meer dan 50% is absurd! Een vriendelijk doch zeer dringend verzoek: Doe hier iets aan!!!

Hello, confined people. O_An inconvenience for the customer is the change ..O_and by the way: my delivery address is rue de Vergnies in Ixelles and not chaussée de Bruxelles in Forest-(Belgium)..O_My mailbox is Hot and not Gl..O_The tracking""my account"" does not work ..O_Your ""Contact"" (in English..???).)something incredible does not recognize my mailbox Out(Hot) ..Until recently the packages arrived via Colisimo(more recently Mondial-Relay)and my invoices did not reach 150.eur ..O_For the last invoice it is all the more frustrating that you do not have half of my dem""not available currently""!!!.. I hope an answer from you.

No news of my delivery. I know the situation is complicated but a little news reassures you that your order has been taken into account. Best regards

Order placed on 1304 and no news since. My order is still being processed. The conditions are difficult but to have news would be more reassuring...

Fast and careful shipping. Perfectly conform

very good tracking of parcels and availability of teams despite the current pandemic situation.

Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!

The package corresponds to the order

Late delivery / no communication Placed my order about a month ago. Immediately received a mail saying order came through and they're working on it. Few days later another mail telling me package is being handled, should be on it's way soon. Since then not a single word of communication, no updates, nothing. Already two weeks late, all I got was a mail giving me a €5,- discount on the next order. How about finishing my current order first? Then we'll see if your ""services"" are required again.

I pay 20 € for an express delivery that should have arrived on April 8. Well, the package arrived more than 2 weeks later. In addition they tell you that the package is already shipped when in fact if you track it it says that it has not left their facilities. I understand that this is a difficult business situation and people are being very understanding. But what cannot be tolerated is that customers are being taken for fools by lying to them.