Customer reviews of 1001hobbies

Speed and efficiency

The company 1001 MAQUETTES does not communicate. I sent 2 emails to this company on 101219 and 131219 to ""contact 1001 maquettes"" and ""contact 1001 hobbies"". Today on 01012020, 3 weeks later, I have received no reply to my complaint, which was as follows (order no. 181900) The lids of paint pots no. SM 378 and MATT 9 cannot be lifted. I used a screwdriver to lift the lids little by little over the whole surface of the round but the lids won't lift. The whole surface of the lids is now damaged. What should I do? If not, can you send me back these 2 pots of paint (REVE00378 dark grey satin and REVE00109 anthracite grey matt) and before sending, can you check that the lids lift up without any problem? According to the TRUSTPILOT reviews, the company seems honest and serious, but be careful with the HELLER paint pots, some of which are defective. They must be trying to resell defective HELLER paint cans, or maybe it's counterfeit? because not answering 2 e-mails and hiding is a p

Good service Good service. Fast delivery from France. Thanks

Good service Good service. Fast delivery from France. Thanks

Everything arrived as ordered, very well packaged and within the delivery window. 1001 models are an excellent source for all things modelling and are often cheaper than elsewhere. Their customer service is superb, I can't reccomend them highly enough.

As always, 5 stars for service, price and quality. For me personally a true El Dorado in the field of model making. I'm already looking forward to my next order!

some orders take a long time because the models referenced are not in st

some delivery times a little long but otherwise everything is perfect thank you

nothing to say! except that my ( small) orders arrived as soon as possible ..... there's more choice than I can buy ...

Delay too long parcel expected december 28 arrived expected d 2

thank you for sending

Very good RAS package tracking impeccable fast turnaround

Very happy fast delivery on time for Christmas and as ordered

I'm more than happy with the order, but I took one point off for the shipping costs.

First experience coli arrived on time in good condition not yet mounted so see in the

Model and paintings perfectly packaged and undamaged on delivery

On my second order, I waited a long time without it being indicated on the site that 2 models I had chosen were not in stock.

I will never shop here again. I got the broken glue and all the paint cans stained with glue. I sent them an email explaining that we had cleaned the paint cans but the glue was broken and to send us a new one. They replied that I should send them the status of the order and see you later Lucas. I have emailed them twice and have not heard back. I have also called them by phone but they don't answer in Spanish and there is never anyone on the chat page. If you pay for a product in advance, the least they can do is to take care of it if something arrives in the wrong place.

I have an order that has been in transit since 03122019. To date I have not received it. In the tracking of the package it says that there is an incident. I talk to an operator and she tells me that she will open an information report. They do not give me any solutions and it is difficult to understand the id.

Nothing to say Fast as expected Lots of choice I chose 1001 maquettes without hÃ

fast and efficient service.

Model delivered on time, faster than expected. Packaging in perfect condition. I'm really very stupid

First purchase First purchase, great value and speedy delivery. Highly recommended.

model delivered on time recommended

speed and efficiency

I appreciate the reactivity of my order and the follow-up.

complies with the order, but it's a shame it didn't come with the necessary items (glue, paint).

Conforms to order

Great difficulty in meeting delivery deadlines

First purchase First purchase, great value and speedy delivery. Highly recommended.

First purchase great value and speedy delivery. Highly recommended.

You have to wait a while but orders on time and value for money great Material wonderful and selection by the salespeople precise It will be my trusted site

First purchase from this shop 100% smooth and very satisfied with the experience. I will definitely use them again and will recommend them to others

well received my order satisfied

magnificent 118th scale model. I won't hesitate to buy more.

Very fast shipment in excellent condition. The site is really irreproachable Bravo to v

Very fast delivery Lots of choice This is highly recommended

²todavia ho receipt the package.....

Process of ordering and paying was quite simple and delivery was within the predicted time period.

Were stalled for over 3 weeksthen it was said the package has disappearedon the phone the employee promised us she would take care of it immediately and would call back but she never did! But miracles happen again and again especially at Christmas time today on December 27, 2019! the package arrived! Nevertheless never again!