1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/01/2020
I feel kinda ripped off I paid 65€ for express shipping from france to switzerland and still waited 20 days for my package to arrive. Even though all items were listed as available. Prices are with tax included but they shouldnt if the customer is outside of France. (In the End i paid around 413$ for the same item i could have gotten from Ebay for 320$ with faster shipping and less trouble. Thats why i rate it Poor for anyone who lives outside France. But what i also have to say that the items arrived in perfect condition and everything was okay. Customer service was also really nice and helpful. But still....
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Response from 1001hobbies
Hello, We would advice to check on our US website rather than the French one, you would avoid the taxes. Sincerely,
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/01/2020
I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/01/2020
Accurate site and quick in shipping. Very satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
excellent service merci a bientot
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Slightly long delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Good site because there's plenty of choice. On the other hand, 1001maquettes is no longer the first site I look at to place an order because it takes too long each time to receive the order. If I look at competing sites, they deliver in 3 working days. Here we're looking at 10 days or more.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/01/2020
I received the email 2 days AFTER I had... I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not have had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
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Response from 1001hobbies
Hello, We have tracking of our e-mails and even the time that you open and read them. This e-mail was sent days ago. Please, stay sincere. Sincerely,
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 23/01/2020
I received the email 2 days AFTER I had… I received the email 2 days AFTER I had posted my review on not getting my refund. I realize mistakes are made HOWEVER I still find this unprofessional because I should not had to wait this long for something I paid for a long time ago or get my refund. I do appreciate you saying that I'll get my refund which I hope and pray that I'll still get soon hopefully.
Response from 1001hobbies
Hello, We have tracking of our e-mails and even the time that you open and read them. This e-mail was sent days ago. Please, stay sincere. Sincerely,
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/01/2020
Thank you great service
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/01/2020
A bit of a wait but the items purchased are great and the price addition shipping is right. I think I will use them again. Andrea Un peu d'attente mais les articles achetés sont excellents et le prix avec l'expédition est correct. Je pense que je vais encore les utiliser. Andrea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Perfect transaction
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/01/2020
I had ordered the 27 12 2019 a model we are the 22 01 2020 still no model in sight on the site they say 9 working days already 18 days and no plane in sight and yet I live in Brussels and not e
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Serious trader, lots of choice, very interesting prices, customer service available and responsive, the contents of the parcel are well packed. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2020
for the first time that I order it was delivered in time and in h
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Thank you great service Thank you great service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Serious choice speed
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/01/2020
The whole process has been excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/01/2020
Thank you great service Thank you great service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
great product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Fast delivery, perfectly packaged and protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Fast delivery, good responsiveness in case of problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Nothing to say. Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
very good contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
The service is good but sometimes long...it's a pity otherwise I'm quite satisfied overall.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2020
A little long in delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2020
very nice products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
TAMIYA very good brand of model delivery time impeccable nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2020
Good products, as ordered, with the downside that the delivery time and handling costs are a little high.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2020
Often in stock, but not always... I can understand that. You answer the mail! Bravo for your after-sales service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Really great. Packaging and product very satisfactory merxi
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2020
everything was perfect nothing to sign
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 21/01/2020
Order processing - very long. Why do you sell things that you don`t have ?
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Verified Buyer
Rating: 3 out of 5
following a purchase from 21/01/2020
Ordered with express delivery. After waiting for the parcels arrival for more than three days I amailed to be told it was sent standard. Although I have been reimbursed the difference.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/01/2020
Fast and efficient as always
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 20/01/2020
Top service!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/01/2020
NOPE NOPE! I will NEVER again order from them. I ordered something a LONG time ago for my husband's birthday and still never showed. I've reached out to them a few times and each time they said it was coming. This last time they wrote back and said unfortunately it's a loss. REALLY?? Super unprofessional !
Response from 1001hobbies
Hello, We proposed you a refund or a new shipment the day after we received you e-mail which you didn't answer until we answer you here. Sincerely,
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2020
Very helpful staff 100% model dispatch… Very helpful staff 100% model dispatch and postal service. Thank you
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 20/01/2020
Very helpful staff 100% model dispatch and postal service. Thank you
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 20/01/2020
NOPE! I will NEVER again order from them. I ordered something a LONG time ago for my husband's birthday and still never showed. I've reached out to them a few times and each time they said it was coming. This last time they wrote back and said unfortunately it's a loss. REALLY?? Super unprofessional !
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