English 
A
Rating: 5 out of 5
QUALITY PRODUCTS VERY FAST DELIVERY I RECOMMEND THANKS TO ALL
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Rating: 5 out of 5
Perfect delivery. Product conforms.
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G
Rating: 4 out of 5
Good product good price shipment was a little slow
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A
Rating: 5 out of 5
fast on time immense choice..
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V
Rating: 5 out of 5
good quality fast delivery everything ok. Again and again with pleasure.
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C
Rating: 5 out of 5
Standard delivery in the indicated time. Everything perfect I will buy again
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C
Rating: 3 out of 5
It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.
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A
Rating: 5 out of 5
All perfect!!! Thanks
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G
Rating: 4 out of 5
Attention, it comes from Calais! So it takes a while to get it in but then you have something!
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V
Rating: 5 out of 5
Excellent service and great product at fair price
V
Rating: 5 out of 5
thanks for the good work
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A
Rating: 1 out of 5
Too long, bad layout. I don't recommend it.
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A
Rating: 5 out of 5
Fast and efficient company. Product within my expectations. Completely satisfied with my comma
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A
Rating: 5 out of 5
Tres bon cite je recommande fortement
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A
Rating: 1 out of 5
Too long in delivery
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A
Rating: 5 out of 5
For my 1st order I am completely satisfied. I am confident for my future orders because service and quality at t
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C
Rating: 5 out of 5
Everything arrived well and on time.
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V
Rating: 5 out of 5
Reasonably priced coupled with a great service, couldn't ask for anything more
V
Rating: 2 out of 5
Hello dear 1001 modellbau team, I visited your website because I would like to buy various model ships. your selection is large but the structure of your pages is a disaster for model builders who are looking specifically. Neither a classification of the different categories nor a possibility to click on a scale are available.Especially scale information is one of the most important criteria for model builders.After ten pages where the models were shown wildly mixed up I gave up the search frustrated and had no interest to call up the remaining fifty pages.Something like that is annoying and time-consuming.This should only be an incentive how to do it better.Wish the 1001 Modellbau team continued success and a nice day. With kind regards Heribert Thieltges
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V
Rating: 4 out of 5
Product shows as in stock I place an order pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later with several emails telling me they are waiting for stock I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidently says it's not available a couple of minutes after I sent a complaint
V
Rating: 4 out of 5
I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.
A
Rating: 1 out of 5
Model not in stock. I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.
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Response from 1001hobbies
Hello Mr. Peterson, Available doesn't mean in stock. In stock mean in stock. I would advise you to read our sales condition that you have accepted. If you buy product with a delay ""X to X open days before expedition"" It means there is a delay before we ship the product. By return, do you mean cancelling the order? Sincerely,
A
Rating: 1 out of 5
Product shows as in stock Product shows as in stock, I place an order, pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later, with several emails telling me they are waiting for stock, I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidentally says it's not available a couple of minutes after I sent a complaint
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Response from 1001hobbies
Hello, Available doesn't mean in stock. You had ordered a product with a delay before expedition :""X to X open days before shipping"" which mean it is not in stock. We also sometimes check our spam. Because we know that some people like to answer to the automatic e-mails even if we write not to answer them because they go straight to our spam. We have receive the product the 24th. You have asked for canceling the order the 25th. We have never said it was not available as the product was reserved for your order. We have answered: ""Because this e-mail goes in our spams. Fortunatly we checked them. You could still send us an e-mail at this adress. The chat works during our opening hours. Where did you see this information please? Because this is not possible with the product you have choosen and the delivery service you have choosen. Your package is currently ready to be picked up. Once we have the confirmation it will not be sent, we will ask the refund to our accounting team. Sincerely, Best regards,"" & ""Hello, The order has been cancelled and refund has been asked. Sincerely,"" Which you didn't answer. We are sincerely sorry you didn't take in account the information provided. Sincerely,
V
Rating: 1 out of 5
Model not in stock. I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.
Response from 1001hobbies
Hello Mr. Peterson, Available doesn't mean in stock. In stock mean in stock. I would advise you to read our sales condition that you have accepted. If you buy product with a delay ""X to X open days before expedition"" It means there is a delay before we ship the product. By return, do you mean cancelling the order? Sincerely,
V
Rating: 1 out of 5
Product shows as in stock Product shows as in stock, I place an order, pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later, with several emails telling me they are waiting for stock, I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidently says it's not available a couple of minutes after I sent a complaint
Response from 1001hobbies
Hello, Available doesn't mean in stock. You had ordered a product with a delay before expedition :""X to X open days before shipping"" which mean it is not in stock. We also sometimes check our spam. Because we know that some people like to answer to the automatic e-mails even if we write not to answer them because they go straight to our spam. We have receive the product the 24th. You have asked for canceling the order the 25th. We have never said it was not available as the product was reserved for your order. We have answered : ""Because this e-mail goes in our spams. Fortunatly we checked them. You could have still send us an e-mail at this adress. The chat works during our opening hours. Where did you see this information please? Because this is not possible with the product you have choosen and the delivery service you have choosen. Your package is currently ready to be picked up. Once we have the confirmation it will not be sent, we will ask the refund to our accounting team. Sincerely, Best regards,"" & ""Hello, The order has been canceled and refund has been asked. Sincerely,"" Which you didn't answer. We are sincerely sorry you didn't take in account the information provided. Sincerely,
A
Rating: 4 out of 5
Package well received. Delivery took 11 days, however, and one of the items ordered was replaced with an equivalent item from another brand without my knowledge.
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A
Rating: 4 out of 5
Very good I received it after 9 days it arrived in a pretty little box with a poster as a gift my husband is delighted with his cad
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G
Rating: 4 out of 5
It takes a while to receive the order I am very pleased with the quality of the models and the packaging for shipping
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V
Rating: 5 out of 5
Easy to shop online!! :)
V
Rating: 5 out of 5
Easy to shop online!! :) Easy to shop online!! :)
A
Rating: 5 out of 5
Easy to shop online! :) Easy to shop online! :)
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A
Rating: 5 out of 5
Very satisfied with my shipment thanks to biento
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A
Rating: 5 out of 5
Fast shipping. Fair price. Very good product quality. Easy to assemble and use.
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A
Rating: 5 out of 5
Impeccable !!!!!!
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A
Rating: 5 out of 5
material conforms to order. well delivered. always pleasant discount for follow-up order.
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A
Rating: 5 out of 5
fast delivery no error in the order i will order again
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A
Rating: 5 out of 5
ALL PERFECT.
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V
Rating: 5 out of 5
Vendeur très réactif envoi rapide et conforme
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V
Rating: 2 out of 5
07/09/2019 order placedafter two weeks I didn't receive the order of course i live in the uk. I do not recommend
V
Rating: 3 out of 5
Great service and communication. Fast shipping to the US.