English 
A
Rating: 4 out of 5
Wide range of brand-name products fast order processing at average net prices. What more could you ask for!!!!!!!!!!!!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
A
Rating: 5 out of 5
Products nickels and well protected Delivery in time
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C
Rating: 5 out of 5
Excellent service, fast and on time.
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G
Rating: 4 out of 5
Wide choice Delivery is a little less in terms of time When you call, you get French-speaking helpdesk Which can be a barrier When contacting me, the person concerned could not understand me and he could not understand me in English And hung o
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A
Rating: 5 out of 5
Perfect lots of choice
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A
Rating: 5 out of 5
The parcel was received in good condition, all that remains is to assemble the model and paint it.
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A
Rating: 5 out of 5
Very satisfactory
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A
Rating: 1 out of 5
You're asking for my opinion even though I haven't received my parcel yet.
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A
Rating: 5 out of 5
exellent on all pointscomunicationpackage follow-up.i would recommend you and promote your site.
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A
Rating: 5 out of 5
Delivery on time and smoothly
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A
Rating: 1 out of 5
Zero Star If I could give zero stars, I would! I purchased a figure on 9/21, 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure, that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away, you can find much cheaper price and much better service elsewhere!
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Response from 1001hobbies
Hello Sir, We understand your disappointment, but there was an error in our prices allowing you to buy the product for 1/6 of its price. As soon as we realise the mistake, we informed you and refunded you the day after. We are sincerely sorry for the disappointment. Sincerely,
V
Rating: 1 out of 5
If I could give zero stars I would! I purchased a figure on 9/21 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away you can find much cheaper price and much better service elsewhere!
A
Rating: 5 out of 5
Always on top!!!! keep it up
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A
Rating: 4 out of 5
Compliant product
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A
Rating: 5 out of 5
Lots of choice and great prices
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A
Rating: 5 out of 5
in spite of a small delay in delivery my order was well delivered always the quality is there nice salesman attractive price very good product
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A
Rating: 5 out of 5
Error-free order, delivered on time.
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A
Rating: 1 out of 5
Really pitiful! For ten days I've been waiting for my order, which is still listed as being""in preparation"". Despite a phone call from me, nothing is happening. I must point out that the product ordered was available! I strongly advise against this site and in any case I will never again go through 1001 Maquettes or 1001 Hobbies (whatever the name) for my next orders.
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A
Rating: 4 out of 5
Everything is good. The preparation of the order could be faster. Thank you
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V
Rating: 1 out of 5
Zero Star If I could give zero stars, I would! I purchased a figure on 9/21, 10 days later they contacted me and told me the figure I ordered was not at the right price so they had to cancel my order. So basically they're telling me I have to repurchase the figure at a much higher price ($257 more in this case) after I already paid for that figure, that is ridiculous. And thanks for making me waited 10 days for the ""good"" news. Note: Everything is overpriced on their site. I suggest everyone stay away, you can find much cheaper price and much better service elsewhere!
Response from 1001hobbies
Hello Sir, We understand your disappointment, but there was an error in our prices allowing you to buy the product for 1/6 of its price. As soon as we realise the mistake, we informed you and refunded you the day after. We are sincerely sorry for the disappointment. Sincerely,
A
Rating: 1 out of 5
After waiting over 20 days for the first and certainly last order to be processed, I was notified that a credit note had been issued in my favor. Crazy!
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A
Rating: 3 out of 5
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
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Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
V
Rating: 5 out of 5
Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
A
Rating: 1 out of 5
About 2 weeks from order to delivery. That's a bit long to prepare an order... Surely a one-off bad experience, at least I hope so.
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A
Rating: 5 out of 5
Serious and fast selection
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A
Rating: 5 out of 5
Perfect. received smoothly and as ordered
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Fast delivery, reception at the store in Paris Very good acc
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A
Rating: 2 out of 5
Hello ! I found the delivery time much too long! If only it had been notified... I'm also a little disappointed by my purchase for the price I would have liked more finesse in the materials... Too bad. Black pearl will have plastic sails, but that won't take away the pleasure of showing the model... When
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V
Rating: 3 out of 5
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
C
Rating: 3 out of 5
too long delivery time too long waiting time
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C
Rating: 5 out of 5
Everything perfect, just in time shipping and great quality of products.
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C
Rating: 4 out of 5
I am very satisfied. Only the response time can be improved
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A
Rating: 5 out of 5
As a first test purchase I am satisfied Now I will try the second more substantial one
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A
Rating: 1 out of 5
package not arrived returned to sender do not understand
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G
Rating: 5 out of 5
very positive
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V
Rating: 4 out of 5
Hello dear 1001 modellbau team I have looked at your website again and have to apologize to you.of course you can click on the different ship categories and scales.unfortunately I overlooked this button in the flood of information on your website.here is the new rating of your site. ****
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A
Rating: 5 out of 5
super site, quality products and very good advice from the staff, the only small drawback is that delivery times are a little long depending on your orders, so you have to anticipate your needs. Otherwise very
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A
Rating: 5 out of 5
A team that listens and knows how to manage problems to satisfy its customers. And that's very much appreciated
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A
Rating: 5 out of 5
PRODUCTS AS ORDERED. FAST DELIVERY GOOD PRODUCT GOOD SITE
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