Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 186 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2019
serious house material in conformity with the order delivery in the del
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2019
Fast efficient a clear and pleasant site to navigate - no doubts......commandez....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2019
Good dialogue with a contact person in the event of a problem. Delivery times sometimes long, but order respected and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2019
I bought a sanwa radio on monday evening at an unbeatable price. It was delivered to my door on saturday with free shipping!!! what a treat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2019
very happy with 1001 maquettes: very fast processing, shipping and delivery. a site where you can find everything you need to make a model, and fortunately because I can't find any near me. thank you to the whole team and keep up the good work saluta
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2019
Perfect shipment, very fast and well protected.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 10/08/2019
I received the wrong item. Due to the lack of a return slip, it was only possible to return the item after I had to prove that it was wrong. --- QUOTE: ""Please find enclosed a return label for the boat you received. To answer your questions this is the after sales service procedure. This allows us to avoid some scams. Yours sincerely, Customer Service"" QUOTE End --- Here the customer is seen as a potential fraudster! I then returned the wrong item. The parcel company has confirmed delivery! But 1001 Modellbau cannot find the return shipment! So no money back. Great! I wonder who is the fraudster here! If you want to save yourself a lot of trouble and frustration, it's better not to order here!!!!! And don't be fooled by the German presentation. This is a French company. That doesn't make a subsequent legal dispute any easier!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/08/2019
I ordered for 110€..never received my parcel. Thank you post office? Thank you 1001maquettes? In any case I don't
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2019
shipment a bit long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
Everything is respected the order delivery timeo
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/08/2019
Unable to set the average (2.5), I opted for the low option... Despite a well-stocked catalog, my first two orders took too long to process for my liking: almost 15 days between order and receipt, with: products indicated as being in stock when in fact they weren't; very long reaction times for order tracking information; slightly expensive delivery to a relay point; a surprisingly long delivery time; no contact form on the site and no reply to messages sent by mail....; despite everything, the products were received and were exactly as ordered. By way of comparison, when I didn't see my second order arrive, I placed an order on a competitor's site: same products delivered to my home within two days of placing the order, and with the same costs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
Satisfied with the speed of the shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
All ok nothing to say
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2019
Fast and efficient service
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2019
All good, shipping a little slow
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/08/2019
Very well stocked store and safe delivery I would say all ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2019
efficient and prompt service thank you miche
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 08/08/2019
Price-performance ratio is out of proportion
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2019
good product easy to understand and assemble very nice result for det enthusiasts
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/08/2019
everything super fast delivery. anytime again
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/08/2019
Everything super gladly again!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/08/2019
I don't think I understood very well how to order the colors of the paints because I made a comment about it and my wish was not fulfilled. But I think it was a communication error.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Good experience, there's plenty of choice and the prices are reasonable. Impeccable order tracking, I was alerted of each delivery stage by e-mail. Thank you 1001 maque
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
Premiere envoie le coli c'est perdu une erreur peut être la deuxième envoie c'est tres bien passe je suis tres content de mon kit de bateau superbe merci et a la prochaine fois by gerard jean
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 07/08/2019
Ordered here for the first time. Shipment arrived safely. Will continue to shop with this huge offer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
Good and beautiful products but a little expensive as well as the shipping costs (see the same at Amazon for example cheaper and free shipping ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
VERY GOOD ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
delivery a little slow
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2019
Items received were as ordered and… Items received were as ordered and described. Delivery was well within time frame.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2019
Items received were as ordered and described. Delivery was well within time frame.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Colorful puzzle. Difficulty level for adults rather low. Great activity and result gar
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/08/2019
Product in stock at time of order, delay far too long + express delivery paid in addition which does not deliver to my home because coli supposedly too large. Suoer combo. I ordered the same day something else on flash rc received the next day!!!! I do not recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2019
good good compliant products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Fast delivery but the product does not correspond to the photos on the website. I wanted the old version of the model ordered, the one corresponding to the illustrations on the site, but I received the old version which I really like mo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
good value for money still lacks the large plastic scale models especially the cuirassier ships of the mo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Ordered only 4 small items including a TX antenna for an old radio. I received the envelope with the correct delivery note, but only 3 items, the antenna not included (they can't count to 4?). No solution by phone, I had to send an e-mail and fill in ""Attestation sur l'honneur de réception de commande manquant"". The antenna had to be registered (resulting in a delay of 9 or 10 days), so where was the antenna that should have been in the e-mail?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Fast delivery as ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Items received were as ordered and... Items received were as ordered and described. Delivery was well within time frame.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Order quickly shipped conform product
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/08/2019
I reserve my very bad opinion since I am not allowed to express myself in the terms I wanted to express.
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