Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2019
The model arrived in good condition and on time. I was able to follow its progress through the ma
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2019
Very good. Deadlines met
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2019
Nothing to say! Product conforms Good quality Rapidi
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/01/2019
Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it�s already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2019
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it's already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/01/2019
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it’s already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 4 out of 5
following a purchase from 05/01/2019
My small order for acrylic paints was dealt with promptly and well. I shall consider 1001 Modelkits when placing further orders for modelling supplies.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/01/2019
After 3 unanswered emails, finally yesterday by a miracle and after my review on your site, departure the same day. On this morning's tracking the order is still being prepared. 1st order and I think the last. Not serious at all for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2019
Excellent - everything went very well I highly recommend 1001 maquette
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/01/2019
Mouais . Delayed delivery, no reply to emails and if you make a mistake you have to pay the shipping costs. So I don't think I'll be ordering from them again. I'm willing to believe it's a mistake but I'm still waiting for a reply from them 10 days after my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2019
Wide choice of products Fast delivery and on-time delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/01/2019
I've already ordered the same product twice because the first time there was a problem with the order and now I'm back again. Too bad I haven't received any reply from them to find out the reason for the problem - does the product exist?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2019
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2019
Excellent service
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 04/01/2019
It is since December 14 and I have not received the package and no information a total disaster.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
The model was received on time and conformed to my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
Package received quickly and very well packaged. A great Christmas gift!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/01/2019
All correct.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/01/2019
Good afternoon! I'M SICK TO THE NOSE OF THIS GENTUZA NOT TO GIVE ME A FUCKING ANSWER TO BE CALLING FIFTEEN HUNDRED TIMES AND NOT RESPOND AND BE THREE PEOPLE TRYING AND NOTHING THEY DO NOT CALL TO PART .... MY FAILURE TO ONLY SEE OPINIONS OF THE SAME PAGE AND WHAT HAPPENS THAT THEY DO NOT LIKE TO WORK OR K? UNTIL 12 O'CLOCK? NOW LET'S SEE HOW MUCH IT COSTS ME FOR THE RETURN.... I WILL MAKE SURE NO ONE ELSE BUYS THERE.... I DON'T KNOW WHO SAYS THAT EVERYTHING IS OK...
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 03/01/2019
I ordered on December 17 a Diesel locomotive series 10700 it was supposed to be a Christmas present on the site itself there was a note stating If the package was ordered before December 19 it would arrive by Christmas so I order right away I choose to pay 11 euro shipping instead of the free shipping just because I needed it to get to me on time at that point I receive on December 18 a notification of the tracking of the shipment and so far so ok only later I learn that the warehouse of this site is in France it was not specified anywhere not that it was a problem but I assumed that the package would not arrive even though they had advertised just this shipment before Christmas December 27 finally calls me the courier only after a few minutes the courier informs me that the package had ended up in Frosinone and not in the province of Siena where I live 600km from my home so already here I get upset because not only the delay of the shipment but they also totally wrong address I can assure you that it is a lifetime that I always order used THIS address and it has always arrived all on time in fact it immediately seemed strange that the courier did not know the route. I contact support several times trying to figure out where it had ended up they tell me they will let me know but it's been 4 days since I've heard anything from them moreover their courier in France doesn't give assistance for parcels outside their country I don't have an Italian shipping code and I don't know where it ended up. As of today January 3 the package still has not arrived both the assistance of 1001 modelllini and the courier is impossible to contact really bad at this point I am forced to ask for a refund. I am really regretful this is the first time something like this has happened to me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Fast and compliant with my request....perfect thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Good reception impeccable merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2019
well received and delivery as ordered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2019
No response to my request for delivery time. Order placed on 2712. No screw tracking
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2019
Good website. Good communication by mail or chat with quick response. I ordered the model of the boat richelieu it is perfect. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Thank you and Happy New Year 201.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2019
The deliveries not sent in time because of problems with the site an order is supposed to replacer not another I want to say that I did not get the package or the one is supposed to send reimburse very of them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Super well packed nothing to say
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/01/2019
100% recommended
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/01/2019
All good except for some delay in shipping once you choose the fast shipping option.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/01/2019
IT HAS BEEN A REAL ODYSSEY. I ORDERED THE HARRY POTTER WANDS ON 1312 AND THEY ARRIVED ON 0301. ACCORDING TO THE WEB IT WAS SENT BETWEEN 5-7 DAYS (AND REALLY IT WAS SENT TO THEM). WHEN I SPOKE TO THEM THEY TOLD ME THAT THEY HAD TO RECEIVE IT FROM FRANCE. AND IT SEEMS THAT INSTEAD OF GOING THROUGH MADRID IT CAME DIRECTLY BUT WITH ALMOST 15 DAYS DELAY. THANK GOODNESS IT ARRIVED FOR KINGS
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 02/01/2019
It is the first time I deal with this company and although they have some quality materials and their products are reasonably priced shipping costs are very high for how late and slow the distribution is going.in fact this past December I made my first order and it took me almost a month to arrive and that because I called them because it took me a long time to get the order. How can they take so long
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/01/2019
Excellent service. Model soldiers arrived in good time for Christmas as they were a gift for my husband
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 02/01/2019
Model purchased December 11 to date still has not arrived. It was a Christmas present for my son big disappointment.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 02/01/2019
Package ordered on December 14 to date still no arrival. I also sent email for information but received no response. Very bad service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/01/2019
Fast delivery. Goods corresponded to the description and expectations. Gladly again.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/01/2019
We felt cheated. after choosing a model that says shipping in 24 hours and make me an account to place the order it turns out that you have to pay more than 20 e to get it in 2 or 3 days by DHL when it clearly states that shipping is free from 59e that if nothing of 24h more than 10 days by regular mail of course not emos bought it and thank goodness because it turns out that on ebay is much cheaper and arrives when it says that it arrived.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/01/2019
Great service delivery on time
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/01/2019
Excellent experience buying a now discontinued and hard to find Dragon 135 item with delivery ahead of estimated tracking. Recommended!
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/01/2019
The only downside was that it was guaranteed to be delivered before Christmas instead it arrived on 12/28 maybe you should review the couriers you use anyway the gift was a success
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