Customer reviews of 1001hobbies

Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery

Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery

Great selection - Excellent service - Fast, hassle-free deliveries - Very quick answers to questions - Problems solved quickly and without hesitation. Real pros who always listen.

quality service

Very satisfied fast delivery

Does not respond to emails about delivery problems, even when contacted by direct messaging.

Nothing to say very good if

nothing to complain about from start to finish

parcel not arrived thief

cutting of the model well finished neat work! delivery on time

The website is not very interactive although there is a lot of variety of items like no other. The shipping took too long 12 days and that paying 17€ for postage and ur service.

Very good for the order only problem comes from the Colissimo delivery which was delayed because of the yellow vests (??) Saturday 12

I had to wait 1 month for the parcel to be sent to me with the rest of the order, and for the unavailable model, a credit note was sent to me without even giving me any other choice. What's more, a week later the product was available, so I went to order it. As the product was a little cheaper (on sale), I thought that would allow me to order it with postage, but postage is not included in the purchase voucher, so in addition to waiting, I had to pay the postage.

First order on this online merchant site and extremely disappointed, annoyed by the organization, the lack of professionalism and the poor customer service. It is noted on the site shipment within 24h. Order placed, no news after 24 hours. So I took the necessary steps myself to find out the status of the order and, as luck would have it, some products were already missing (they were in stock at the time of the order but I wasn't contacted to let them know!). 48 hours later and still nothing, after several reminders that led nowhere, I was assured that the order would be dispatched at the end of the day. And the next morning I receive an e-mail saying that the order has been cancelled because it can't be delivered on time! Well done! What's more, they had a software problem (that's what they tell me) because I received 3 emails telling me that the products in stock are available again. Please check these emails again - it's a problem with the computer server. In short, after 3 lost days, no products were delivered, and what's more, they only reimburse on Wednesdays because their accountant only manages their cash flow on that day. It's really not serious or professional, especially when they dare to tell me that my order is being shipped. It's taking customers for fools.... A LACK OF RESPECT FOR THE CUSTOMER. Finally, they charge exorbitant shipping costs of over 9 euros for a few pots of paint, whereas elsewhere for this price you can get Chronopost delivered the next day. In spite of their mistake, they are unable to send the order by Chrono... First and last very bad experience

Pitiful. You order 4 small pots of paint and a set of small tools and 4 days later the order is ..... still being prepared. On the other hand, no problem with payment: cashed without delay. We pay the colissimo but the preparation of a mini order never ends. An e-commerce that acts as a sales representative for local businesses. It's a shame, my first and last

The package had been damaged but nothing serious had happened to the prod

EXCELLENT PRE AND POST PURCHASE TREATMENT

excellent service and courtesy

Order conformed. Only one regret: the model boxes were a bit crushed. The packaging needs to be repositioned.

It was bi

For a first time on this site I am not disappointed.

No worries for my first order...compliant and fast delivery...I'm satisfied!

Overall satisfactory but very disappointed with the product ach

Very satisfied

Product came in a perfect condition and... Product came in a perfect condition and as expected. I am very satisfied with the service!

Product came in a perfect condition and as expected. I am very satisfied with the service!

Product came in a perfect condition and… Product came in a perfect condition and as expected. I am very satisfied with the service!

I have correctly received my orders in a timely manner and in accordance with my concerns.

All good in general.

First time I have used this company and the service was excellent. Goods arrived in a very timely manner, no problems at all.

this is a great assembly kit that also arrived quickly.

package received on time super quality recommend to collectors

Fast delivery, compliant items, I highly recommend

Ordered and arrived within 48 hours. Nickel

Very fast delivery. Excellent. Highly recommendable to all model makers

Good delivery time complete order very bi

very good products fast delivery

Highly recommended!

Perfect purchase and shipping process. Good tracking of shipment status at all times. Deadlines met. Quality as expected.

Acceptable delivery time