Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 197 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Thank you impeccable fast shipping happy layout artist
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Bonjourrien à dire continuez comme ça.Bourgeois jean jacqu
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Order well followed imprecise communication to repeat
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2017
I was extremely disappointed and surprised to have to pay a $40 customs clearance fee. I didn't see this hidden fee anywhere on the
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
Keep it up and it's great to be able to count on you for little problems and explanations.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2017
After 15 days of waiting, I still haven't received my parcel. The distributor tells me that the Mondial Relais sites are unavailable one after the other. When will I receive my necklace?
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Fantastic seller Fantastic seller
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Fast and accurate service and delivery. Fast and accurate service and delivery. Don't change
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
Nothing to redirect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
The parcel tracking page when you don't have an account wasn't working last week otherwise nicke
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2017
Too bad shipping costs are high
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 19/12/2017
Delivery time far too long.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Well ok good delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
People who listen
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very good. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
ottima organizzazione molte grazie e a sentirci al più presto buone fest
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Very competitive prices on the web excellent parcel service by mondial relais to the bookshop of your choice! Fast delivery to Belgium
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Site internet très sérieux produit reçu avant Noël emballage intacte et le suivi avec colissimo était pa
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
Boxes meets my expectations with fast order picking and delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2017
A little long for the deadline but good communication on this suje
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Perfect and serious
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Good choice of products user-friendly site rather high shipping costs for an average delivery time (1 week)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2017
packaging very good .delivery correctbut order processing a little long but this may be due to an influx of orders due to peri
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
Delivery time a little long but that's because we're too anxious to receive the order. Very good quality product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
The products received seem to be of good quality. Delivery was on time. I will consider your company for future orders. I salute your professionn
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
easy site great choice fast delivery i would come back
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/12/2017
smooth transaction. Goods arrived as expected all ok
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 18/12/2017
Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 18/12/2017
Products as described Response to questions fast Delivery time after notification of shipment somewhat long. Satisfactory overall.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2017
Erg vervelende ervaring. Erg vervelende ervaring. Op de pagina van de producten stond ""Binnen 24 uur verzonden"". Het duurde uiteindelijk 2 weken voordat het eindelijk was verstuurd. Waar ik er zelf achteraan moest bellen en dan pas informatie kreeg. De eerste keer zeiden ze dat het nog diezelfde week werd verzonden. Dan was uiteindelijk niet zo. Pas na een tweede keer bellen werd het eindelijk verzonden. Het bleek een Franse klantenservice te zijn, zonder dat dit ergens vermeld staat. De persoon aan de telefoon was erg slecht te verstaan en ook zeer onvriendelijk. Hij onderbrak mij meerdere malen en zodra ik begon over ontevreden zijn probeerde hij het gesprek zo snel mogelijk af te kappen. Het product was ook nog eens beschadigd bij afleveren. Dit heb ik uiteindelijk zelf maar gerepareerd omdat ik geen zin heb om met deze mensen zaken te doen. Kortom. Hier niet bestellen!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
Fast and compliant
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
very good relationship
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
No problems at all. Delivery took place on the agreed date and the product corresponded perfectly to the order.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2017
Quality products wide choice however you should put the actual delivery time. I am still waiting for a paint order placed 8 days ago with only available products and 24 hour delivery as advertised. Sincerely jf. Small error on your part, my order was delivered to the post office on December 21. I received it on December 22 because a reference was missing. That's why you gave me a credit note by removing the missing reference at my request.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
I ordered a car from the 1001 maquettes site as a Christmas gift. I needed to change the reference before shipping and the service was reactive. Delivery within
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Delivery right on time. Everything as ordered. What more could you ask for?
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Very fast. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2017
First order delivered on time. Second order took more than a week to send even though everything was in order.
Translated reviews
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 16/12/2017
I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
Response from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 16/12/2017
I ordered an etching film on 14.10.2017 and have not received it to date on 16.12.2017 despite repeated e-mail contact. Supposedly sent then not available again. The announced refund has not been made to date either. For me, 1001 modellbau is a completely incompetent model making supplier with catastrophic customer service. - A.Stöbe Gotha
Translated reviews