Customer reviews of 1001hobbies

So to get an answer from their so-called reactive customer service, you really have to be lucky, then the e-mails you receive are very badly done (see link imgur(dot)comyuJPPNw) and finally the product you receive is in an almost unacceptable state (dusty and broken box!!) I'm very disappointed, I'll never go through 1001maquettes again... Ah finally, the site is not at all secure: customer passwords are""clear"" and are not""hashÃ"" this is really not worthy of an e-commerce site in 2016!

I ordered and paid for a modeling item after 16 days I still have not received

I've found that the figurines I've bought match my expectations.

Despite the public holidays, the parcel arrived within a week in perfect packaging.the product corresponds very well to its description on the website.

1001Maquettes has the widest selection of paints I've come across in any online store. The site is fast, intuitive and mobile-friendly. Delivery is also top quality. Me

e'COMMERCE A RECOMMENDATION

Good supplier sends care and respect of deadlines

Hello I am satisfied with the products delivered and the short delivery times. I would be happy to recommend them to potential buyers. T

Very good customer service good information policy fast delivery good goods as ordered.

On April 04, 2016 I ordered a plate of decals for which "1001 Maquettes" first indicated a delivery between 12 and 1404 by letter as the product requested was not in stock. On 2104 I was finally informed that it would be sent by "priority letter" and a colieco was finally sent with delivery within 5 to 7 days. As of today, May 09, 2016, I still haven't received anything.... My reminders from 2904 have never been answered, and neither have today's reminders from 0905! The "reactive" customer service is absent on every call. The e-mail is unapproachable because I didn't put in the right password, even though I used it to log in to my personal 1001 Maquettes account! The chat is useless. We meow but never get an echo! The "connection" for sending messages directly to their site is a bottomless pit from which nothing ever emerges, but they promise to reply to your truncated return e-mail address! La Poste lco which was provided to me the latter not having had to enter the postal network ..... Bravo 1001 Maquettes for all this accumulation of non-standard performance that prevents us from contacting you effectively and waiting to receive the products without x weeks of delay!!!! I sent a CD for 1.60 EUR in priority mail received in less than 24h For 3.99 EUR of postal charges 1001 Maquettes could have the delicacy to send in letter even green when there is already delay existing.... WHEN WILL THE PLATE BE DELIVERED

Nothing to complain about, it's impeccable.

In my order, a model included paint pots, one of which was leaking ... the result is obviously visible, the box containing the pots being transparent. Alas, not sending a faulty product is obviously not an objective. It's all the more annoying because it's impossible to make a simple complaint via your order history in my account.

Received quickly package very good condition Tracking delivery package very good Request for information very fast response Imp

See you soon for new orders

Excellent vendor! Great experience! Accurate item description, great communication, prompt shipping! First-class vendor! Highly recommended!

Customer Service First time I have used this company. My order arrived promptly and efficiently.

since i ordered the 26042016 and received this parcel on 7052016 the parcel has travelled smoothly from amiens (normandy) to pont sur yonne (burgundy). thank you very much.

The model was well packaged and dispatched quickly. The site is well designed, but there's just one thing missing: you need to show all the colors of the models according to the model chosen (maybe show the plan of the model with the colors) so that you can order everything at once. I had to place 2 orders on the site, which was a shame because it delayed the start of the model. Otherwise, bravo, you can find everything no more expensive or even cheaper than elsewhere, which can help you make up your mind! Keep up the good work and keep up the good prices!

very serious and fast order received on time. recommendation

Excellent vendor! Great experience! Accurate item description, great communication, prompt shipping! First-class vendor! Highly recommended!

Customer Service First time I have used this company. My order arrived promptly and efficiently.

brilliant very please with order..delivery before the dates that were stated

order received quickly but the product received is not the product ordered

Fast! Fast service. Arrived in the United States from France in an extraordinarily short time, a little over 1 week from ordering to receipt at my doorstep. Good selection of the materials I wanted with good communication regarding the status of my order. Recommended!

company performance and products very happy with the company . The product I ordered was top notch and the order and delivery was without flaw.

Fast! Fast service. Arrived in the United States from France in an extraordinarily short time, a little over 1 week from ordering to receipt at my doorstep. Good selection of the materials I wanted with good communication regarding the status of my order. Recommended!

company performance and products very happy with the company . The product I ordered was top notch and the order and delivery was without flaw.

brilliant very please with order..delivery before the dates that were stated

I have not yet received my order

positive opinion fast delivery

Request for information person does not answer. so bad communicatio

Correct delivery time careful packaging carefully closed

T D,s Opinion Supplied exactly what I had ordered and delivered on time, could not ask for a better service. Good supplier

Exactly what was ordered Item was ordered on 19 April and arrived on 6 May. It was sent via priority packet. Item was a decal sheet and mailed in a bubble pack. Decals were an item I'd been looking for for a while so it is nice they had one in stock.

Exactly what was ordered Item was ordered on 19 April and arrived on 6 May. It was sent via priority packet. Item was a decal sheet and mailed in a bubble pack. Decals were an item I'd been looking for for a while so it is nice they had one in stock.

T D,s Opinion Supplied exactly what I had ordered and delivered on time, could not ask for a better service. Good supplier

The product I ordered on April 25th was supposedly dispatched on the 27th! To date (May 5th) I still haven't received anything! After contacting the service department, I was advised to wait for the product to arrive.

very rich in products and unique in decl

144 Scale Rare Airline Decals. Faultless Service, Excellent Performance My first time as a customer of 1001 Modelkits, and I am 100% satisfied with the transaction and a very happy customer. The website i found very easy to use, the very short registration process was a doddle, and as soon as my order was placed I received regular updates on progress despatch date and likely delivery date that meant I never had to check up or chase the order once. I definitely intend to do more business with this company, and from my own experience on this single transaction would recommend them unreservedly. Steve M, UK.

Very good service Many thanks for the parts I ordered and a very good service I recieved.