Customer reviews of 1001hobbies

Excellent service. Excellent, fast service.

A little long from order to delivery

Excellent service. Excellent, fast service.

good source for special kits

hello fast delivery and excellent value for money

Product easy to find in stock. Delivery well done

order processed very quickly by colissimo at no extra cost! i recommend vivem

The order was placed at the end of September and the product was delivered only after 22 days but the delivery charges did not change! Impossible to get them on the phone or by internet, I received the same answer three times, simply copied and pasted. Finally the product arrived well packed, nothing to say. I have the impression that they don't have enough stock but consequently they shouldn't charge for deliveries.

All good prices and fast shipping. Only downside: Slow communication by ema

The fact of having bought two units of the Chevrolet Bel Air of 1957 has been motivated because in the family we have a four-door without picket between the windows of the doors so that when lowering them is all the space from front to back free the car is pink with a lilac hue and ivory roof but has been standing in the garage for about 20 years is impeccable as in Salamanca is a dry climate and therefore has no rust on your body. Thank you for allowing me to offer this opi

Very fast order processing and very serious follow-up. Very good communication and very timely advice. Very serious vpc site. Very friendly customer service.

serious store delivery 3 days thank you 1001 maquettes

very good choice of models on your site.

the maketas are superb and the orders arrived well and promptly.

They charge you the shipping costs to send it to you urgently and you arrive 2 weeks later you make the claim.y.ni caso!!!! The merchandise also arrives in poor condition a fraud!

I have ordered Acrylic Model Gunze Sangyo. Simple order, wide selection, fast delivery (3 days).

Products delivered on time and as ordered m

I have only made one purchase but have not had a good experience. I ordered the package by express delivery 2 or 3 days ago and it still hasn't arrived for a week. It was to make a gift and the date has already passed.

Very good site order and fast reception nevertheless high price

poor customer service Like so many of the other reviewers, I placed an order on 6/20/15, my order was suppose to ship between 8/7 & 10/7, I have not received my order, my status also has not changed. I've sent emails and received no response, tried the phone number, which has an amazingly short 2 hour window to call, but then I don't speak French so it's useless. This has to be the worse customer service I have ever experienced.

poor customer service Like so many of the other reviewers, I placed an order on 6/20/15, my order was suppose to ship between 8/7 & 10/7, I have not received my order, my status also has not changed. I've sent emails and received no response, tried the phone number, which has an amazingly short 2 hour window to call, but then I don't speak French so it's useless. This has to be the worst customer service I have ever experienced.

simple order very good order tracking (e-mail and sms) well done parcel arrived in good condition

very good no problem

The decals exceeded my expectations many times over and the delivery was very fast and cheap. I can only recommend 1001 Modellbau and I will be happy to buy here again.

Excellent experience

fast and word vre I recommend it

Fast delivery of the products ordered, all well packaged. I am very satisfied

Good products delivered promptly.shipping costs a little high for the price of the merchandise ordered.

No contact. No return call or email. No shipping or tracking info. I placed an order on 10-1-15 and received an email with the corresponding reference number. Enclosed in this email was the date of delivery being between 10-16-15 and 10-20-15. I also paid an upgraded shipping method so a tracking number would be supplied (UPS). However, no tracking number has ever been provided. My payment was processed and completed on 10-1-15 according to the order status on my account. I have patiently waited till today 10-20-15 which is the last day of promised delivery, but no delivery was made. For the last 3 days I have called the contact number which I only get a French answering service and no return call. I have emailed twice with no response, in an attempt to acquire a tracking number or some form of shipping info to conform some sort of progress is being made. I have also called the U.S. contact for returns in Centerton, AR with no success either. My order status has reflected the same message ""order being processed"" for 3 weeks now including after the promised delivery time has expired. If some sort of contact or explanation is not reciprocated, in the next day or so, I will be reporting this practice of customer neglect, and forwarding a copy of all correspondence to my attorney.

No contact. No return call or email. No shipping or tracking info. I placed an order on 10-1-15 and received an email with the corresponding reference number. Enclosed in this email was the date of delivery being between 10-16-15 and 10-20-15. I also paid an upgraded shipping method so a tracking number would be supplied (UPS). However, no tracking number has ever been provided. My payment was processed and completed on 10-1-15 according to the order status on my account. I have patiently waited till today 10-20-15 which is the last day of promised delivery, but no delivery was made. For the last 3 days I have called the contact number which I only get a French answering service and no return call. I have emailed twice with no response, in an attempt to acquire a tracking number or some form of shipping info to conform some sort of progress is being made. I have also called the U.S. contact for returns in Centerton, AR with no success either. My order status has reflected the same message ""order being processed"" for 3 weeks now including after the promised delivery time has expired. If some sort of contact or explanation is not reciprocated, in the next day or so, I will be reporting this practice of customer neglect, and forwarding a copy of all correspondence to my attorney.

Your material is decent but unfortunately it is not what I was looking for because I needed """""SAMURAI OF PLASTIC """""&colorful""" AND AT LEAST 10 CM""""" Unfortunately I misinterpreted your catalog and no complaints to you. If you have PLASTIC COLORED Samurai OF 10 cm. I will be happy possibly to proceed with a new order. Regards. Mauro Santinelli

Extremely attractive catalog and particularly correct purchasing and delivery procedure. We recommend

I'm only giving it 3 stars because I received a can of paint with a broken, cracked lid. Apart from this problem nothing to

Fast and serious, this is a site where you should comma

delivery conforms to the order.delivery time conforms to those announced at the time of the order. However, I was too disappointed with the relay point (auchan avallon) with whom we had to fight for three days to get our parcel, which we were told had not been received. I will no longer use relay point delivery.

Compliant order delivered quickly

The can of paint is as described but for the price I find the capacity a bit small.

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very slow delivery, delivered within 24 hours, collected 8 days later. product conforms to my order.

AND 'CLEAR THAT MY JUDGMENT AND' ON STRICTLY PERSONAL EXPERIENCE FOR WHICH INEVITABLY LEADS ME TO SAY THAT IN TERMS OF PUNCTUALITY 'LEAVES A LOT TO BE DESIRED AMONG OTHER THINGS NOT ACCOMPANIED BY THE TRACEABILITY' THAT CAN 'BE OF HELP AS UNFORTUNATELY HAPPEN OF POSTAL MISHAPS THAT ARE THE ORDER OF THE DAY.ARMANDO FORTINO