Customer reviews of 1001hobbies

I always receive my shipments correctly, well packaged and quickly, but on this last occasion it was a little late, but to solve it they sent it to me urgently and certified, so it also arrived quickly after they informed me of the incident. I will continue

Order placed on 04 october in theory it left on 091015. on 161015 still nothing received. That's a bit much for a supposed delivery time of 4 to 7 days! On the phone, they promise tomorrow, tomorrow, tomorrow, but offer no compensation or solution. I think the store's policy is to charge shipping costs! which isn't right because the order follows the same channels. It's a way of making a bit more profit on the backs of customers. I don't recommend taking the free shipping option. Disappointed

Très bon site à bientô

Ordered without a hitch. Highly recommend! Quick delivery, no worries. Parfai

all very well

Not only are the delivery times not respected and the goods still not received. After-sales service has still not replied to us after two days. And on an order of €5117, we have been charged €53.56 at the bank, neither seen nor known.

Receipt of the package after the due date Unsuitable packaging (model box ab

Very good review. Good communication and fast delivery. I recommend this site

Well packaged and fast shipping! Parfai

... but too long to explain. I wanted to trust them despite the bad reviews below. In the end, they were completely justified. The big problem is with the order preparation/delivery part. The only positive point is the friendliness of the support person. A

A very good site with a wide choice of models and accessories. But shipping time a bit

always great service and speed

I regularly buy colors of HUMBOL on the site 1001 models to date 13-10-15 I have not yet received order of 21-9 . I chose standard shipping (the least expensive one) because I had no particular urgency but so it seems a bit too much Moreover I have solicited info but I have not received any kind of response I am not convinced I will make more purchases so i becomes safer and cheaper to buy colors in store.

very good despite 8-day wait for receipt after e

Nothing to say except that the delay is a bit lo

Delivery announced in 3 to 4 days delivery made within this time Bravo with everything I had comma

Why announce a delivery date when it will not be respected? More than 7 days difference between the announced date and the delivery date! Non-existent communication! No response to my requests for information.

All is not insignificant great choice more varieties visibility facilitated on the other hand delivery time too long does not take into account current assets which is very detrimental and can lead to a change of crazy

1st order. Package received in good condition. But that the delivery time is long compared to the indications initially indicated. To moderate my comment 1001 maquettes are dependent on carriers. This will not prevent me from recommending on

pleasant store but not all brands of plastic maqette manufacturers as well as for resin decal kits. Serious about leftovers, they come back when it's available again on their website.

Wishing to obtain some additional information before purchasing a model, I sent an e-mail. No reply. We don't read emails at 1001 maquettes! Well, I'll order aille

Good choice of models and accessories.

I did receive the rails in strong cardboard boxes with paper but the rails were or were fighting a duel apart from that no negative remarks and thank you I would come back Roger Duchat

The orders arrive in a reasonable time and offers a good catalog of varied miniatures.

ordered on September 26, 2015 received on October 08.2015.- better than that.!!!!!

Awful/No Service I can only echo the experiences of many of the dissatisfied reviewers of 1001 Modelkits. I ordered an item on 12/09/15 which was, and still is, listed as ""In stock, Shipped within 2-4 days"". It is now 06/10/15 and no goods. I have emailed them twice on 19/09/15 and 02/10/15 and received no response until today I found by accident that they had left a message in my order history on 02/10/15 that ""Due to an error of one of our suppliers, we are still waiting for the product to be resupplied"". No indication of when that is likely to be and of course the item webpage still shows ""In stock, Shipped within 2-4 days"". I have requested a refund and will certainly never go near them again.

The time between an internet order and the dispatch of that order is far too long: 4 to 5 days for products available within 24 hours.

Awful/No Service I can only echo the experiences of many of the dissatisfied reviewers of 1001 Modelkits. I ordered an item on 12/09/15 which was, and still is, listed as ""In stock, Shipped within 2-4 days"". It is now 06/10/15 and no goods. I have emailed them twice on 19/09/15 and 02/10/15 and received no response until today I found by accident that they had left a message in my order history on 02/10/15 that ""Due to an error of one of our suppliers, we are still waiting for the product to be resupplied"". No indication of when that is likely to be and of course the item webpage still shows ""In stock, Shipped within 2-4 days"". I have requested a refund and will certainly never go near them again.

The purchase went well. Only the receipt of the order was several days late. The website contains a lot of products. I suppose that this is why it crashes too often. Otherwise the customer service is excellent. This is the first time I have bought from you. My opinion is favorable and I will be ordering again.

Product delivered in perfect condition and ahead of initial estimates. Excellent follow-up

Great experience Very fast - very good - great place to shop on the internet +++++++

No tracking code received although I paid extra for it much too long delivery time no response to messages.

Order received on time delivery 4 days very good site I recommend sens probl

Great experience Very fast - very good - great place to shop on the internet +++++++

having ordered 2 assembly kits one was intact while one was missing pieces I asked for the missing pieces to be shipped but never received a response if they had answered my question or complaint I would have also given 5 stars because the site is very detailed and fast.

Delivery on time. No complaints

I don't know what happened to my cheque. I sent it the same day as my order and it arrived the day after I received an e-mail saying that you hadn't received it, 10 days after I sent it. Despite everything, I was pleased with the work that was done after this incident, because I don't think the post office takes so long to trans

the order was served correctly and it is impressive the amount of products they have in stock.

Site well stocked waiting time a little long. If you have patience recommended.

following a technical problem i had to phone customer service who immediately reassured me delivery in good time i recommend this site which is very professional