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A
Rating: 5 out of 5
nothing to say!! perfect delivery. bravo to 1001 maquette
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Rating: 2 out of 5
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
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Rating: 5 out of 5
Great products!
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Rating: 1 out of 5
Order placed on 809 Nothing in my mailbox on 1809 So for the rating we'll pass..... not. I'll go to a supply store and save myself the trouble. Sincerely
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Rating: 2 out of 5
very disappointed. i ordered a car model in one color for a gift. i received this model in another color. i contacted customer service by email. for a ""reacti"" (as noted on the site) 24 hours passed and no answer to my request.
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A
Rating: 5 out of 5
The parcel arrived quickly. Brav
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V
Rating: 2 out of 5
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
V
Rating: 1 out of 5
Ordered on 01.09 and paid immediately. But no goods have arrived to date. You can also send the customer shipping number but this is not the case. calls are pushed away and if you write to them no reaction. Not recommendable.
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V
Rating: 4 out of 5
5 star price, 2 star customer service The price is really good, so I am OK with the LONG waiting period. But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts. They don't even inform me that they are sending the replacement. Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!
Response from 1001hobbies
Dear customer, After receiving your pictures we asked our supplier to send you replacement parts and informed you about it. Do not hesitate to contact us again if you need any help. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
A
Rating: 4 out of 5
5 star price, 2 star customer service The price is really good, so I am OK with the LONG waiting period. But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts. They don't even inform me that they are sending the replacement. Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!
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Response from 1001hobbies
Dear customer, After receiving your pictures we asked our supplier to send you replacement parts and informed you about it. Do not hesitate to contact us again if you need any help. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
A
Rating: 5 out of 5
I recommend 1001 maquette for those who are like me enthusiasts I find that there is a choice at interesting prices and that deliveries are respectedÃ
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A
Rating: 5 out of 5
very good i wuz very pleased will deal with them again
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V
Rating: 5 out of 5
very good i wuz very pleased will deal with them again
V
Rating: 3 out of 5
I found wagons for the model railroad here that are no longer available anywhere else. However, it is not true that the goods are dispatched within two days. It was more like two weeks. So if you are looking for a rare model, this is the right place. However, you have to be patient.
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C
Rating: 3 out of 5
Good overall experience, could improve the shipping time.
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V
Rating: 4 out of 5
Delivery was good. Assembly is already underway.
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A
Rating: 5 out of 5
parcel received quickly well protected.nothing to criticize m
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Rating: 5 out of 5
Order received on time I am satisfied with the seriousness of 1001 maquet
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Rating: 3 out of 5
Large, well-stocked boxdoubts about the state of the stock when an order is placedno verbal communication possible to obtain information about an order that is not delivered within a reasonable time (more than 15 days).As it stands I would not recommend 1001 and a model as a preferred supplier.I may change my mind if I receive news of my order 64512 which was settled on 26.08.1
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Rating: 3 out of 5
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
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V
Rating: 3 out of 5
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
C
Rating: 5 out of 5
Fast and efficient
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Rating: 3 out of 5
When you take four days, in fact, you wait for payment and then you complete the order. What's more, the letter carrier never comes up to deliver the parcel. You have to go to the post office. On the other hand, if we take the parcel to Auchan St Priest for my example, we are well received and well served. Everything is easy and clear. But you have to be valid etc. Yet I take the colissimo rate. I had asked for gift wrap. The only thing that's long is the delivery time. I picked up the package more than 1
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Rating: 5 out of 5
fast, high-quality service
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Rating: 4 out of 5
Very well packed and complete. The delivery time is a little lo
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Rating: 1 out of 5
No customer service, no response by e-mail or telephone, no parcel tracking, not to mention the unacceptably slow delivery times.
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Rating: 5 out of 5
Quick and easy - nothing to report
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Rating: 4 out of 5
I had been offered a €100 gift voucher to use at 1001 Maquettes. I placed an order but couldn't figure out how to use it. Fortunately, there was online chat. That's how I was able to find the solution, thanks to a friendly and efficient contact. Everything else (delivery times and products ordered) was perfect. I'll be back
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Rating: 5 out of 5
Fast order processing. Product conforms.
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Rating: 5 out of 5
As usual, this site is faithful to these commitments.
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Rating: 4 out of 5
my order was what I had asked for and was in agreement with the delivery which was perfect.
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Rating: 1 out of 5
I placed an order on 2082015 we are September 3 and still nothing received. Of course the bank account has been debited !!!! I've left 2 voicemails and 2 emails and no response from them. I'm thinking of sending a letter as I should. Customer service is not reactive at all.
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A
Rating: 5 out of 5
Very satisfied arrived in good condition very satisfied
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V
Rating: 5 out of 5
Très content Bien arrivé en bon état parfait très satisfait
A
Rating: 4 out of 5
Very good product complete arrive on time small defect lack of paint in the kit too bad especially for a product worth 40
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Rating: 5 out of 5
What more can I say?
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A
Rating: 5 out of 5
excellent company product shipped quickly and quickly reached me
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Rating: 1 out of 5
INSUFFICIENT !!! I placed my order on August 8 but I still haven't received anything.After 2 emails they replied that they were interested in my package but I still haven't received any reply.
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V
Rating: 3 out of 5
Took a while for delivery, though happy with model My order took 3 weeks to be delivered (I think it was driven to the wrong address, as was stated on the Hermes tracking page) though I was very happy with the model once I received it.
C
Rating: 3 out of 5
Delivery delayed more than fifteen days
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