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A
Rating: 5 out of 5
super site with a wide selection
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 770 published reviews
Summary of reviews
1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.
All reviews
A
Rating: 5 out of 5
An almost perfect choice of paint. There was only one reference I couldn't find in my entire order. The shipment was
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A
Rating: 5 out of 5
quick, well-packaged parcel and A recommendation
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A
Rating: 2 out of 5
I am very unhappy with delivery time. I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.
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Response from 1001hobbies
Dear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email ([email protected]) if you have not received it by the end of next week. Best regards, The 1001modelkits team
A
Rating: 5 out of 5
decals eal l-1011 very nice received them tue march 1
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A
Rating: 5 out of 5
Decal set for a Polikarpov I-16 1/48 scale. I ordered a decal set for an I-16 1/48 scale. The decals arrived on time and in very good condition. Extra care was made in packing so the decals would not be damaged in route. The decal set and instructions more than exceeded my expectations. A very good value too.
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A
Rating: 5 out of 5
1st class company :highly recommended All items ordered were delivered in the time frame promised and were in an excellent condition as advertised.Items were well packed and suffered no damage in the delivery systems. I was kept informed on the status of my order on a regular update. I shall be using this company as and when they have what I require, without hesitation.
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V
Rating: 5 out of 5
Decal set for a Polikarpov I-16 1/48 scale. I ordered a decal set for an I-16 1/48 scale. The decals arrived on time and in very good condition. Extra care was made in packing so the decals would not be damaged in route. The decal set and instructions more than exceeded my expectations. A very good value too.
V
Rating: 5 out of 5
decals eal l-1011 very nice received them tue march 1
V
Rating: 2 out of 5
I am very unhappy with delivery time. I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.
Response from 1001hobbies
Dear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email ([email protected]) if you have not received it by the end of next week. Best regards, The 1001modelkits team
V
Rating: 5 out of 5
1st class company :highly recommended All items ordered were delivered in the time frame promised and were in an excellent condition as advertised.Items were well packed and suffered no damage in the delivery systems. I was kept informed on the status of my order on a regular update. I shall be using this company as and when they have what I require, without hesitation.
A
Rating: 2 out of 5
This is the first time I've placed an order with you and after 14 days it hasn't arrived. I can't phone you and the person at the chat desk told me to wait.
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A
Rating: 5 out of 5
very good follow-up to recommend ras g
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A
Rating: 4 out of 5
fast shipping a reference paint model unknown and untraceable Model of qual
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V
Rating: 4 out of 5
Everything was fine, just a little awkward. First received French-language emails, then English. Homepage needs an overhaul.
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A
Rating: 5 out of 5
very good performance by 1001 maquettes merc
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A
Rating: 5 out of 5
Great service, Thanks Appreciate your help and service
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A
Rating: 4 out of 5
Very wide range of products, from the simplest to the most sophisticated and technical. Very competitive prices. Fast delivery, often sooner than expected. THE reference. I recommend without hesitation.
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V
Rating: 5 out of 5
Great service, Thanks Appreciate your help and service
A
Rating: 3 out of 5
I ordered several models from 1001 maquettes and they were all delivered in good condition, no problems there. However, there were two models for which I had a problem. One took two months to arrive after we had to send several emails to customer service to point out that it still hadn't arrived, even though we'd been charged. Same problem recently (order dated January 15) and still no delivery.
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A
Rating: 5 out of 5
To this day I still haven't received my order. I find the shipping time unreasonably long. Yes, this is incorrect. This is because I was not informed by mondial relais that your shipment had arrived at its destination. The model is very beautiful and I thank you very much. Cor
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A
Rating: 5 out of 5
Ninco Slot Car Bought several Ninco items, all were at a good price and exactly as advertised. Packaging was good and shipping was low enough that I did not realize I had ordered these items from a French source, I am in the USA.
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A
Rating: 4 out of 5
Cheng ho boat All good. Directions and pieces. Would prefer a recommended color scheme.
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A
Rating: 5 out of 5
RAS Just maybe have more parcel relays.
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A
Rating: 5 out of 5
No problem fast delivery
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V
Rating: 5 out of 5
Ninco Slot Car Bought several Ninco items, all were at a good price and exactly as advertised. Packaging was good and shipping was low enough that I did not realize I had ordered these items from a French source, I am in the USA.
V
Rating: 4 out of 5
Cheng ho boat All good. Directions and pieces. Would prefer a recommended color scheme.
V
Rating: 5 out of 5
Highly recommended Very good range You don't often find anything like this!!!
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A
Rating: 2 out of 5
The package arrived in very bad condition and the assembly pieces all detached from where they were supposed to be!!!
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A
Rating: 5 out of 5
No worries in the quality of the models and in the delivery to be renewed.
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A
Rating: 4 out of 5
Site with a varied selection of models and figurines. Very good
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Nothing to say. Very quickly very good and cheaper with Mondial Rel
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A
Rating: 5 out of 5
perfect and fast
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A
Rating: 1 out of 5
No product, no refund, no contact Ordered December 2, 2015. Was to be a Christmas gift. Couple days before Christmas I emailed. They said order was still being completed. No sign of order in January 2016. Tried contacting them again by email and phone. No return of phone calls or emails. No refund !!!! Horrible company. Absolutely the worst company I have ever dealt with!!!!!!
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A
Rating: 4 out of 5
it would be good to signal when a product is not in stock to avoid waiting.
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A
Rating: 4 out of 5
as mentioned above
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V
Rating: 1 out of 5
No product, no refund, no contact Ordered December 2, 2015. Was to be a Christmas gift. Couple days before Christmas I emailed. They said order was still being completed. No sign of order in January 2016. Tried contacting them again by email and phone. No return of phone calls or emails. No refund !!!! Horrible company. Absolutely the worst company I have ever dealt with!!!!!!
C
Rating: 4 out of 5
I made the reservation of a model through this page last week and I already have it at home. Approximate shipment in about 10 days but they notify you in advance. At all times you receive emails about the status of your order. Perhaps a little expensive shipping costs in relation to the time it takes to arrive.
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A
Rating: 5 out of 5
fast follow-up of the transaction impeccable very professional salesman with all my remerçiemen
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