English 
N
Rating: 5 out of 5
0
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
G
Rating: 1 out of 5
Avoid! Not reliable at all. Information several times incorrect. 3 months delay on products displayed as available from suppliers.
Translated reviews
Response from 1001hobbies
Hello Sir,
We regret your experience and apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
We regret your experience and apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
E
Rating: 5 out of 5
Arrived safely and correct
Translated reviews
F
Rating: 3 out of 5
Although I do not hold the seller responsible, the methods and vendors used for shipping are not up to par.
Translated reviews
C
Rating: 5 out of 5
top
Translated reviews
D
Rating: 5 out of 5
Store quality, fast delivery, compliant product!
Translated reviews
S
Rating: 3 out of 5
unfortunately the delivery took far too long (2.5 weeks).
Translated reviews
A
Rating: 4 out of 5
No problems with my order or delivery
Translated reviews
P
Rating: 5 out of 5
Very large selection and very fair prices. Fast delivery. Very good site
Translated reviews
A
Rating: 5 out of 5
Very good service
Translated reviews
E
Rating: 4 out of 5
the product is magnificent and of high quality; however, delivery was a little complicated in relation to payment by cheque, but I am nevertheless satisfied with my purchase.
Translated reviews
T
Rating: 5 out of 5
The order and the delivery it went very well I cannot express myself on the quality of the object it is a gift
Translated reviews
J
Rating: 1 out of 5
Ordered item broken in the packaging. Does not deserve a star.......
Translated reviews
Response from 1001hobbies
Dear customer,
We are sorry to hear about the condition in which you received your package. However, it is important to highlight that online sales carry risks related to transport, and ownership of the product is transferred to the customer as soon as it is shipped.
In this context, our customer service will contact you as soon as possible to find a solution to your problem.
Best regards,
1001hobbies
We are sorry to hear about the condition in which you received your package. However, it is important to highlight that online sales carry risks related to transport, and ownership of the product is transferred to the customer as soon as it is shipped.
In this context, our customer service will contact you as soon as possible to find a solution to your problem.
Best regards,
1001hobbies
E
Rating: 5 out of 5
Good communication and careful shipping!
Translated reviews
M
Rating: 5 out of 5
Very good
Translated reviews
J
Rating: 5 out of 5
fine
Translated reviews
F
Rating: 3 out of 5
Unfortunately eea went wrong with the delivery. Eventually resolved well but after enough email traffic.
Translated reviews
P
Rating: 5 out of 5
Impeccable thank you
Translated reviews
V
Rating: 4 out of 5
Long delivery times
Translated reviews
C
Rating: 5 out of 5
Completely satisfied with my order.
Translated reviews
W
Rating: 5 out of 5
Great deal!
J
Rating: 3 out of 5
I am half satisfied. I did receive my order even though it took time. However, who decided to stick a label on the Tamiya paint pots? Great, now we have a color hat and no longer the label with the reference. Just because the color is visible doesn't mean it's not a specific reference that doesn't dilute like another.... Really, I find this completely useless. It ruins my shopping experience!
Translated reviews
Response from 1001hobbies
Hello,
Thank you for taking the time to report this issue, which has been a long-standing problem with our Tamiya paint supplier. For years, we have been asking them to reposition the labels so that the paint number is visible, allowing you to easily distinguish between two shades of gray or white. Unfortunately, they insist that this label is mandatory and complies with CE standards to be sold in France.
We fully understand the difficulties caused by this labeling arrangement, and we are sincerely sorry.
Best regards,
1001hobbies
Thank you for taking the time to report this issue, which has been a long-standing problem with our Tamiya paint supplier. For years, we have been asking them to reposition the labels so that the paint number is visible, allowing you to easily distinguish between two shades of gray or white. Unfortunately, they insist that this label is mandatory and complies with CE standards to be sold in France.
We fully understand the difficulties caused by this labeling arrangement, and we are sincerely sorry.
Best regards,
1001hobbies
L
Rating: 5 out of 5
Very good 👍
Translated reviews
M
Rating: 4 out of 5
Top
Translated reviews
P
Rating: 5 out of 5
Pleasant website
Translated reviews
S
Rating: 5 out of 5
Honestly superb order, the transport box is superb and the product of good quality. What's more, the price for a 1/16 scale model is not as high as 150 to 300 euros for very good quality, and it's delivered quickly. I'd like to recommend
Translated reviews
S
Rating: 5 out of 5
Very good performance
Translated reviews
J
Rating: 5 out of 5
Impeccable, as described and fast.
Translated reviews
E
Rating: 5 out of 5
as ordered and received promptly
Translated reviews
D
Rating: 5 out of 5
All great
Translated reviews
C
Rating: 5 out of 5
very satisfied
Translated reviews
R
Rating: 5 out of 5
Shipping was delayed by a week but excellent quality
Translated reviews
Response from 1001hobbies
Good morning sir, we thank you for your opinion and we apologize again for the delay in delivery. We would like to inform you that this delay is not attributable to us. In fact, the supplier's order includes the following items: 31/01: Vought F4U-1A Decal (2) White 29 VF-17 (two Corsairs piloted by Lieutenant Ira Kepford) 31/01: North-American P-51D Mustang Aces 8th Air Force Decal (3) 472308 WD-A Major Pierce McKennon CO 335FS/4FG “Ridge Runner” red... has been delayed by a week due to customs clearance issues. As soon as we received these products, we immediately proceeded to ship your order. We remain at your disposal for any further requests and thank you for your understanding. Best regards, The 1001Hobbies team
P
Rating: 3 out of 5
Wide choice but very long delivery.
Translated reviews
E
Rating: 5 out of 5
Very satisfied with my purchase. Fast delivery and impeccable follow-up
Translated reviews
J
Rating: 5 out of 5
Everything is perfect!
Translated reviews
P
Rating: 4 out of 5
Good service wide choice
Translated reviews
P
Rating: 5 out of 5
It is what I expected. Thank you.
Translated reviews
F
Rating: 2 out of 5
Game damaged, ordering system a bit weird with products available but available. I don't think I'd recommend this place. Having said that, because not everything is black and white, good customer service was reactive in sending me part of my order (even though it was damaged).
Translated reviews
Response from 1001hobbies
Hello,
We apologize for the inconvenience.
We are still waiting for photos of the damage to the game so that we can provide you with an appropriate response.
In addition, we would like to draw your attention to the fact that we are an SME and that our warehouse does not allow us to stock the 200,000 references offered on our site. That's why we emphasize two key concepts:
Available products: These items need to be ordered from our suppliers before they can be dispatched.
Products available - dispatched today: These items are in stock in our warehouse and can be dispatched immediately.
The product concerned is often a rare item or at the end of a manufacturer's pre-order period, which means that it has been specially ordered for you.
We regret any confusion and remain at your disposal should you have any questions.
Yours faithfully
1001hobbies
C
Rating: 5 out of 5
Very extensive catalog and very good service
Translated reviews
J
Rating: 5 out of 5
Perfect transaction
Translated reviews