Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

D
David L.
Rating: 5 out of 5
following a purchase from 07/03/2025
Very good
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Yannick J.
Rating: 5 out of 5
following a purchase from 09/03/2025
impeccable
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David C.
Rating: 5 out of 5
following a purchase from 08/03/2025
As much as my very first order was a fiasco, my second went perfectly. Product compliant, delivery on time. And then I was able to take advantage of the "gift voucher" offered after the first experience... just goes to show you should never be left with a bad impression. 1001hobbies and I are reconciled :). I hope it lasts ;) !
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Xavier F.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect service !
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Dale N.
Rating: 5 out of 5
following a purchase from 19/02/2025
Item arrived on time as promised. Excellent communication by seller regarding uodates on delivery status. I recommend this seller highly and hope to order from them again.
J
Jean-Paul E.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very satisfied. Fast delivery and excellent packaging. Thank you very much.
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Olivier M.
Rating: 5 out of 5
following a purchase from 08/03/2025
First order on this site: very satisfied with this transaction.
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Alexandre C.
Rating: 5 out of 5
following a purchase from 09/03/2025
fine
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Domenico C.
Rating: 5 out of 5
following a purchase from 26/02/2025
Prompt service and good assortment
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patrick G.
Rating: 5 out of 5
following a purchase from 25/02/2025
Excellent service and delivered on time. Gives information on the route of the parcel. Very good service!
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Alain B.
Rating: 4 out of 5
following a purchase from 07/03/2025
It's a shame to add a self-adhesive label to the paint cans, because you can't see the original reference number. I'm sure it's a translation obligation, but it's written so small that it's illegible. So it's useless.
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Doug H.
Rating: 5 out of 5
following a purchase from 28/02/2025
Shipped very quickly, all things considered especially because it was international! Would recommend/order from again.
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THIERRY G.
Rating: 2 out of 5
following a purchase from 28/02/2025
Delivery time MUCH TOO LONG.
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Response from 1001hobbies
Hello,

We apologize for the inconvenience.

We are still waiting for photos of the damage to the game so that we can provide you with an appropriate response.

In addition, we would like to draw your attention to the fact that we are an SME and that our warehouse does not allow us to stock the 200,000 references offered on our site. That's why we emphasize two key concepts:

Available products: These items need to be ordered from our suppliers before they can be dispatched.
Products available - dispatched today: These items are in stock in our warehouse and can be dispatched immediately.
The product concerned is often a rare item or at the end of a manufacturer's pre-order period, which means that it has been specially ordered for you.

We regret any confusion and remain at your disposal should you have any questions.

Yours faithfully
1001hobbies
A
ADRIAN M.
Rating: 5 out of 5
following a purchase from 22/02/2025
Very professional company with technically qualified personnel and a very complete catalog.
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André M.
Rating: 5 out of 5
following a purchase from 23/02/2025
Impeccable in every way
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Gerry E.
Rating: 3 out of 5
following a purchase from 01/03/2025
Package was flimsy and not up to the task, one of the bottles of paint had damage to the cap, thankfully it did not spill or the whole contents of the order would have been destroyed. I had to be transferred to another bottle immediately. Also, the whole order was about 10 days later than first notified.
A
Amadeo A.
Rating: 5 out of 5
following a purchase from 05/03/2025
Arrived ahead of schedule, first-rate service
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stephan G.
Rating: 5 out of 5
following a purchase from 25/02/2025
a little expensive like all the others but the choice is there and it's worth it to me when I'm looking for something special and find it with you ;)
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Eric V.
Rating: 5 out of 5
following a purchase from 19/02/2025
super service as usual, nothing to say
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Ronny G.
Rating: 5 out of 5
following a purchase from 27/02/2025
Goods received quickly as expected
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pieter P.
Rating: 5 out of 5
following a purchase from 28/02/2025
Fast shipping well packed
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Klaus H.
Rating: 5 out of 5
following a purchase from 02/03/2025
Everything super
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Sergio M.
Rating: 4 out of 5
following a purchase from 22/02/2025
Beautiful
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Gabriele R.
Rating: 1 out of 5
following a purchase from 03/03/2025
Unacceptable, I purchased and after 180 days I still haven't received everything, I've never found anything so bad... I will never buy from you again, you still owe me money and purchases... big problems and I'm closing here because I can't take it anymore with you.
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Response from 1001hobbies
Good morning Sir, at the time of the order placed on 11/12/2024 at 17:47, you ordered four products, one of which had a longer delivery time. To avoid delaying the entire order, we decided to split it into two shipments. The first part, containing the immediately available products, was delivered on 24/02/2025, according to the courier's tracking information. The following two products - Greek Cavalry figures SPECIAL IMPORT OF LONG DISCONTINUED FIGURES ORIGINALLY MADE BY ATLANTIC - were delivered on 11/03/2025. The courier also sent us proof of delivery confirming receipt of the package on that date. We apologize for the inconvenience and remain at your disposal for any further information. Best regards, 1001hobbies
G
Giovanni P.
Rating: 5 out of 5
following a purchase from 18/02/2025
Great item!
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José Eugenio G.
Rating: 5 out of 5
following a purchase from 04/03/2025
Received everything perfect
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Aurélien P.
Rating: 1 out of 5
following a purchase from 08/02/2025
Long delivery with only one parcel out of the 2 ordered. What's more, the cardboard box was damaged, as was the box containing my product. By way of compensation, I only received a €5 discount code, which means I have to place another order with you in order to benefit from it! This is not at all commercial in my eyes...
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Response from 1001hobbies
Good morning, sir,

We apologize for the inconvenience.

We would like to remind you that we have split your order at no extra cost for both Funko Pop. With regard to your request for an additional commercial gesture, we would like to point out that, unfortunately, shipping costs are not free of charge.

We hope that this explanation will provide you with more clarity, and remain at your disposal should you have any further questions.

Yours faithfully
1001hobbies
J
JEHAN M.
Rating: 3 out of 5
following a purchase from 26/02/2025
Big delivery problems with chronopost
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jerome J.
Rating: 1 out of 5
following a purchase from 06/02/2025
1 month to receive my order and moreover I received 8 pots of paint on the 9 ordered I really do not recommend very bad experience
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Response from 1001hobbies
Hello,

We regret this error and apologize sincerely.

It seems that you did not receive the information email concerning your order. Indeed, we had informed you that this product had not been delivered in the supplier order. We then offered you a refund for this product or the creation of a credit note.

As we received no response from you, we created a credit note valid for one year, which you can find in your customer area.

We apologize again for this incident.

1001HOBBIES
A
Alexandre B.
Rating: 4 out of 5
following a purchase from 18/02/2025
I had to wait on my order because it was not complete. Yet on the website it was described as available. In general I am satisfied with 1001 hobbies and will continue to shop with you. We just need to update the stock.
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Cassidy B.
Rating: 5 out of 5
following a purchase from 18/02/2025
Items arrived complete and exactly what I was looking for.
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Jose Luis D.
Rating: 4 out of 5
following a purchase from 10/02/2025
All good
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Vittorio M.
Rating: 5 out of 5
following a purchase from 22/02/2025
Tout très bien, comme d' habitude
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Christian B.
Rating: 5 out of 5
following a purchase from 07/03/2025
PERFECT
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philippe G.
Rating: 5 out of 5
following a purchase from 07/03/2025
fast, well-packaged, corresponds to my order - my only regret, which does not affect the satisfaction of my order, is that I don't have a tamiya colour chart with which to place my orders.
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E
enrique S.
Rating: 5 out of 5
following a purchase from 01/03/2025
all right
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Phil D.
Rating: 5 out of 5
following a purchase from 25/02/2025
communication was excellent and the products arrived in good order
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GEROME M.
Rating: 1 out of 5
following a purchase from 08/02/2025
INCOMPLETE MODEL MISSING PARTS BOX SEEMS TO HAVE BEEN OPENED BEFORE SHIPMENT
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Response from 1001hobbies
Hello,

We apologize for the inconvenience.

Customer service has sent you an e-mail to suggest a solution. Once again, we would like to respond favorably and commercially to this dispute.

Yours faithfully
1001hobbies
N
Nacho B.
Rating: 5 out of 5
following a purchase from 02/03/2025
EXCELLENT!!!
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thierry B.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very satisfied
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