Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 215 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2015
slow prepa on the other hand ok delivery may be bad order tracking
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/01/2015
Perfect in seven days I got the shipment and with weekend in between by regular mail. No surprises what you see in the pictures is what you get. I will buy again as soon as possible.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2015
Site with a wide range of products fast, trouble-free delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2015
after a 1st delivery lost by mondial relay and after contact on the site the order was reshipped this time by post to my home without any problem marchan
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2015
lots of choice... just need the tel for more information.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2015
model paints Of the 6 paints that I ordered one was wrong. Delivery took long time but it may have been fault of USPS. Send email with complaint (there is no phone number available). Took 3 days to respond but got credit without any questions. Had to pay some extra for shipping but only pennies. Delivery of replacement was fast and color was the correct one.
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 21/01/2015
model paints Of the 6 paints that I ordered one was wrong. Delivery took long time but it may have been fault of USPS. Send email with complaint (there is no phone number available). Took 3 days to respond but got credit without any questions. Had to pay some extra for shipping but only pennies. Delivery of replacement was fast and color was the correct one.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/01/2015
far too many delays in dispatching posted deadlines not met
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2015
evaluation impossible parcel not received to date
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2015
very good site for the models but I MISS A LACK OF FICTI SCENCE
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2015
Do not waste your time or money Fast to take your money, but slow to get you your order, I think they ship by sail boat, I placed my order on 1/10 and it is now 2/11 and I have still not gotten my order. This is the most I ever paid for shipping, and the longest I have ever waited. It seems that this problem is a common concern with US customers, Their response to e-mails seem to be the same for every customer, it was interesting that an early reply was ""crossing the Atlantic"" followed two weeks later by ""sent back by French customs"" I would not suggest this company to anyone.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 20/01/2015
Do not waste your time or money Fast to take your money, but slow to get you your order, I think they ship by sail boat, I placed my order on 1/10 and it is now 2/11 and I have still not gotten my order. This is the most I ever paid for shipping, and the longest I have ever waited. It seems that this problem is a common concern with US customers, Their response to e-mails seem to be the same for every customer, it was interesting that an early reply was ""crossing the Atlantic"" followed two weeks later by ""sent back by French customs"" I would not suggest this company to anyone.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2015
I'm delighted with this second order
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2015
I preferred it when there were pages in the figurines category at the 172nd and for the other sizes too we knew which page to go back to when we had added a box of figurines to the basket whereas now we have to click again on the category and the desired size the time to receive a parcel is perhaps a little long there are also figurines that are not in stock and that we would like to be able to buy otherwise it remains a very long delay.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2015
10 working days to prepare an order is too lo
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2015
good and rather fast but their product description is wrong eg I ordered a car marked scale 143 but I received the car scale 124 so be careful
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2015
I ordered a box of soldier it arrived two days later without any problem I was informed of the progress of the package sincerely a big thank you to 1001 maque
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2015
I ordered two trumpeter showcases that were supposed to be in stock, and after several weeks I received one showcase. No big deal, I was given a credit note for the second display case (which was not available). I ordered it as soon as it was available, the price wasn't the same and I had to pay postage a second time. I would have liked the postage not to have been charged to me, as I was not responsible for the non-delivery when I placed the order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2015
No problems and very good choice of products
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/01/2015
I TRIED TO BUY VIA THE INTERNET AND COMPLETED THE PURCHASE QUICKLY PROFESSIONAL AND WITHOUT ANY DIFFICULTY . I WOULD SAY EXCELLENTLY I WILL DEFINITELY REPURCHASE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2015
Excellent site for what I needed. On time delivery and very good order tracking information. Excellent products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2015
Good site despite slow delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2015
Fast shipping pleasant follow-up to recommend website not very handy
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/01/2015
I bought for the first time a couple of items on your on line site and I was happy with it good price and short delivery time.
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/01/2015
I was looking for particular decals and I found them on 1001 models
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/01/2015
Waiting more than 10 days for a parcel when Evreux - Essonne is less than 200 km away is really unreal ... Shipping times are worthy of 19th-century stagecoaches! No like
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2015
very good site, efficient and fast
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 15/01/2015
Precise delivery time and awesome toy soldiers
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2015
no comment carefully packaged products on time correct price
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2015
Very nice selection and fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2015
Order arrived on time very good quality paint at an honest price by
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2015
Nothing to say packaging models in good condition everything is there we could just regret the higher shipping costs than Ama
Translated reviews
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/01/2015
I made my first purchase on this site and in 2 working days I already had the product in my hands. The site is done very well clear and intuitive. I will definitely buy here again. Recommended!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/01/2015
a flee absolutely ... no stock they sell items that they have no track.delai too long! catastrophic! order canceled! awaiting refund via paypal dispute. a blow dispole next day no longer available ... and the next day another item sold out in the basket ... and we finish more ... catastrophic! so I confirm my previous comment a flee!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2015
The order arrived quickly and everything was well protected in the parcel. Serious and fast nothing to complain I would not hesitate to order from n
Translated reviews
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 12/01/2015
I have ordered 2 times and they have never met the delivery date. Currently as of January 12th I have not received an order dated December 26th, having paid for a 5-6 day shipment, they should reimburse the price of that shipment.
Translated reviews
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/01/2015
One of the worst I have ever encountered. Since I started to see things wrong with my order since previously they had answered me to tell me that my purchase would arrive before Christmas because I wanted it for a gift to a child. The truth is that I made a mistake when choosing the country since for the Canary Islands we have a different one from the rest of Spain. Assuming that mistake I have asked for information on approximate delivery date up to four times and I have received total silence for an answer. The last email I sent I threatened to do what I am doing now and today the system of 1001 maquetas does not allow me to see the history of my order. I see for the lack of professionalism and respect for the customer I will be without my order and let's see if I will also lose the money I paid from the past.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 11/01/2015
Slowest shipping ever/ No shipping I placed my order on 12/19/14. It is now 1/10/15 and nothing. I sent a email checking on the status and I got the it's crossing the Atlantic response. Must be on a rowboat. They have a excellent selection but getting them seems to be an issue. I ordered items from another company in Poland on 12/26/14 and those items arrived on 1/5/15. I do not like leaving negative reviews. Update: It is now 1/15/15 order still being 'processed'. Thanks for offering free shipping on my next order. But seeing that I am out $183.97 so far on this one I do not think there will be a next order. Sorry. 1/22/15 order still being 'processed'. 34 days now and counting. 1/26/15 Paypal refunded my payment. These guys did not even respond to Paypal's investigation. Ordered same items elsewhere on 1/26/15 and they arrived today 1/30/15. Amazing 38 days with 1001 Modelkits and they where still processing. Not a very good way to run a business...just saying. But what does one person matter to these guys.
Response from 1001hobbies
Dear customer, We apologize for the delay. As a compensation, I am happy to offer you the shipping costs on your next order. I sent you an email so you can benefit from this. If you are happy with this action, please review your comment to reflect your satisfaction. Happy new year! Best regards, Customer service 1001modelkits
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2015
Fast delivery good site design many references offered
Translated reviews
V
Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 11/01/2015
Ordered parts for my A6 Intruder on 25.12.14! Today (11.1.15) still nothing has arrived. The specified shipping number is not known at DHL! Weak!!!
Translated reviews