Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 215 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2015
the choice and the quality of 1001 maquettes are superb I recommend them to all miniature enthusiasts like me. thank you e
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/01/2015
Slowest shipping ever/ No shipping I placed my order on 12/19/14. It is now 1/10/15 and nothing. I sent an email checking on the status and I got the it's crossing the Atlantic response. Must be on a rowboat. They have an excellent selection but getting them seems to be an issue. I ordered items from another company in Poland on 12/26/14 and those items arrived on 1/5/15. I do not like leaving negative reviews. Update: It is now 1/15/15 order still being 'processed'. Thanks for offering free shipping on my next order. But seeing that I am out $183.97 so far on this one I do not think there will be a next order. Sorry. 1/22/15 order still being 'processed'. 34 days now and counting. 1/26/15 Paypal refunded my payment. These guys did not even respond to Paypal's investigation. Ordered same items elsewhere on 1/26/15 and they arrived today 1/30/15. Amazing 38 days with 1001 Modelkits and they where still processing. Not a very good way to run a business...just saying. But what does one person matter to these guys.
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Response from 1001hobbies
Dear customer, We apologize for the delay. As a compensation, I am happy to offer you the shipping costs on your next order. I sent you an email so you can benefit from this. If you are happy with this action, please review your comment to reflect your satisfaction. Happy new year! Best regards, Customer service 1001modelkits
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 10/01/2015
1001 Modellini has never let me down the service and shipping is fast even when there is a wait for a product not in stock the wait is not long. In average prices 1001 Modellini comes up with a little less is this is good I personally wish that when offering buyers free shipping this does not expire the following week but at least 30 days later.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2015
AWACS Pin Excellent workmanship....my husband was thrilled with his AWACS pin.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2015
I ordered a car but when I received the package I was disappointed because I thought I had paint, glue and several other small things to make the car properly but nothing was in the package apart from the car. This is a very nice car but lacks my
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2015
Huge choices. My orders arrived on time, well packaged and in perfect condition. A recom
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2015
AWACS Pin Excellent workmanship....my husband was thrilled with his AWACS pin.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 09/01/2015
Not impressed! Wrong size, wrong materials and unwrapped and they took almost 2 weeks to arrive. Category : Diecast models Fiat 500 Blue +500C Pink x 2 1:43 I ordered the advertised diecast models which were supposed to be a Fiat 500 in Blue and a 500C in Pink in 1:43 scale. What I received was 2 number Fiat 500's in Blue and 2 number 500C's in Pink in 1:87 scale in plastic. I also paid an extra £1.70 for gift wrapping, which was a paper bag! The quality of the products are excellent but they are not what I wanted or ordered! Wrong size, wrong materials and unwrapped, also they took almost 2 weeks to arrive. Additionally, when I checked my order on the website after they arrived, it had changed to what they delivered but the scale is still listed as 1:43. In summary they state that this product is no longer available - Which product is no longer available, the 1:43 Scale Die Cast Models or 1:87 Plastic Models? Luckily, my daughter, for which they were a Christmas present is happy with them.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. Could you please send us an email to [email protected] with the dimensions of the products you received? That way we can correct the information on our website if it is inaccurate. As a compensation, I am happy to offer you the shipping costs on your next order. I sent you an email so you can benefit from this. If you are happy with this action, please review your comment to reflect your satisfaction. Happy new year! Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2015
All good! I recommend -)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2015
I found the model paint I wanted with cod
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2015
Not impressed! Wrong size, wrong materials and unwrapped and they took almost 2 weeks to arrive. Category: Diecast models Fiat 500 Blue +500C Pink x 2 1:43 I ordered the advertised diecast models which were supposed to be a Fiat 500 in Blue and a 500C in Pink in 1:43 scale. What I received was 2 number Fiat 500's in Blue and 2 number 500C's in Pink in 1:87 scale in plastic. I also paid an extra £1.70 for gift wrapping, which was a paper bag! The quality of the products are excellent but they are not what I wanted or ordered! Wrong size, wrong materials and unwrapped, also they took almost 2 weeks to arrive. Additionally, when I checked my order on the website after they arrived, it had changed to what they delivered but the scale is still listed as 1:43. In summary they state that this product is no longer available - Which product is no longer available, the 1:43 Scale Die Cast Models or 1:87 Plastic Models? Luckily, my daughter, for which they were a Christmas present is happy with them.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. Could you please send us an email to [email protected] with the dimensions of the products you received? That way we can correct the information on our website if it is inaccurate. As a compensation, I am happy to offer you the shipping costs on your next order. I sent you an email so you can benefit from this. If you are happy with this action, please review your comment to reflect your satisfaction. Happy new year! Best regards, Customer service 1001modelkits
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/01/2015
On December 11 I made a purchase for Christmas. Well, without any communication on January 4 they had not delivered the package. I look on the page my order and I see that it is in refund status and I have not ordered it so they have canceled my order without notice and have not even replied to my mail. A disgrace of a company and a disgrace of service. I will never buy from them again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/01/2015
Delivery times too long ( 13 days for items in stock ) Inadequate packaging. One of the items ordered arrived broken. For these two reasons: poor quality
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 07/01/2015
I placed my order on December 17th for a product""supposedly"" in stock and which I paid for on the spot. Despite being processed the next day it was not shipped until a week later. Then the shipment has taken 10 more working days to arrive (15 calendar days). Not to compare but a fellow hobbyist placed an order on another site on December 30 and on January 5 he had it at home and was able to deliver his gifts on time. If the transport company they work with does not work, maybe they should be able to deliver the gifts on time.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/01/2015
Everything is fine. I received the product I ordered in perfect condition. The only thing is that they take a long time to send. So if what you buy is for a gift it is best to order it well in advance at least with a
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2015
A huge choice for models at all levels. No express delivery - that's my only negative, which I wouldn't give 5 stars for.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/01/2015
The same day of placing the order I read very bad reviews about the delivery service so I wanted to stop it as it was important that it was here for Epiphany. They had not even prepared the shipment and did not want to make the refund only a voucher that obviously I did not want so I continued with my order...although they told me that it would be here at the end of this week they just wrote me saying that they still do not have it or them. They will let me know. I do not understand nadapague 15€ for the fastest shipping! If they can not meet the deadlines refund the money! Otherwise they are keeping the customer! The worst thing is that I tried to find the same model for me to arrive on time and Amazon had it in two days!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2015
order placed on 2212 we are on 501 and still nothing received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2015
Very good service: order arrived quickly despite the busy end-of-year period, parcel well done goods OK
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 04/01/2015
The first purchase experience definitely negative due to excessively long delivery waiting time (4 months). The second definitely better. To improve the search steps on the site and the shipping costs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2015
I can't say enough about 1001maquettes and I recommend it to all model makers.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2015
The delivery time is a bit long. Despite my question about the delivery time, 1001 maquettes did not reply. Models of good quality and parcel well em
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2015
Efficient and serious. Very satisfied. I recommend and thank
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/01/2015
For my order the money was withdrawn on 20122014 supposedly shipped on 26122014 . Today 312014 still no parcel.I know there were holidays but my other parcels ordered in France arrive MUCH FASTER. I don't live at the end of the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2015
Getting the parcel to you on time Receiving the parcel correctly
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/01/2015
The title says it all. I made a purchase on November 10 of toys for a child for Christmas Day, December 25. Today is January 2nd and I still have not received it. I can see that I will not receive it even for Three Kings Day more than 2 months later. The charge was made on the account since November 10 IMPR
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2015
Expensive prices (acceptable) but faulty service (unacceptable) .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2015
Very fast service, the only downside is that shipping costs are just as high for a simple decal board as for a box of make-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2015
Fast and reliable .... Is there a delivery charge and how much is it?
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/01/2015
All good. The site could perhaps highlight better that the product is shipped from abroad and the shipping time is therefore longer. However, shipping was fast and efficient.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 01/01/2015
Absolutely awful It is now 1st Jan 15 and still waiting for delivery of my sons Christmas present which was ordered on 14th December. No one to speak to. Most of the telephone numbers don't even seem to exist!!!!!!!!!!!!! If there is a person at 1001 Modelkits maybe they could contact me re order no 49881 (UK) and then I could post a slightly different review.
Response from 1001hobbies
Hello Caroline, Your order was delivered yesterday. We apologize for the delay, as a compensation for the inconvenience, I am happy to offer you the shipping costs on your next order. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2015
Absolutely awful It is now 1st Jan 15 and still waiting for delivery of my sons Christmas present which was ordered on 14th December. No one to speak to. Most of the telephone numbers don't even seem to exist!!!!!!!!!!!!! If there is a person at 1001 Modelkits maybe they could contact me re order no 49881 (UK) and then I could post a slightly different review.
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Response from 1001hobbies
Hello Caroline, Your order was delivered yesterday. We apologize for the delay, as a compensation for the inconvenience, I am happy to offer you the shipping costs on your next order. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2015
No worries. Fast shipping. Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2015
disappointing to be avoided
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 31/12/2014
Inoperative after-sales customer service. Shipments that do not have valid tracking identification.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/12/2014
Met the delivery time perfectly. The toy soldiers are beautiful and well cared for I would say beyond expectations.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/12/2014
Everything arrivedverything perfectvery satisfied!!!! Jordan.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2014
I can recommend 1001 maquettes without any unpleasant surprises.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/12/2014
The instructions could be more 'clear. I have some doubts about the 1:32 scales do not seem so accurate at least in the case of the American armored car .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2014
Lots of choice and order received quickly. However, the explanations given about the models are a little too brief. But I'm happy to recommend this site.
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