The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.
All reviews
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Luciole
Rating: 5 out of 5
following a purchase from 04/03/2022
Top for quality, delivery and after-sales service.
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Response from 321cbd
Thank you for your comment. We are delighted to hear that our customer service was able to satisfy you. (:
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Stéphie
Rating: 4 out of 5
following a purchase from 04/03/2022
Good products, good value for money.
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eric M.
Rating: 3 out of 5
following a purchase from 04/03/2022
Some good and some not so good with lots of seeds!
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Response from 321cbd
Hello, Sometimes the flower is pollinated, which explains the presence of seeds. This does not affect the CBD content of the flower. We invite you to write to our customer service department if you notice any anomaly upon receipt of your package, along with a photo of the product received. Our customer service team is always available to help you with any anomalies you may encounter on receipt of your order. Sincerely, the 321CBD team. :)
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Courau
Rating: 4 out of 5
following a purchase from 04/03/2022
Fewer flavours than on another site, but unbeatable price and delivery. Thanks also for the interesting promotions.
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Client
Rating: 5 out of 5
following a purchase from 04/03/2022
In my opinion, this is one of the best sites in terms of value for money. On top of that, you can often find very attractive promotions. Delivery is free, and so far I haven't had any problems receiving my parcels. Very good!
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Mister W.
Rating: 5 out of 5
following a purchase from 04/03/2022
Best site of cbd, Top choice and always of good quality, perfect delivery and I love the promos 50/70% Foncez without problem !
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louis-juste S.
Rating: 5 out of 5
following a purchase from 04/03/2022
bonjour depuis que je suis fidele a votre site , super genial et d'une qualite que je recommande, merci pour tous ce que vous faites , sincere cordialité, stephane
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Tom D.
Rating: 5 out of 5
following a purchase from 04/03/2022
Quality product, various choices, fast and efficient service and delivery... top of the line 321cbd
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Vince
Rating: 5 out of 5
following a purchase from 04/03/2022
Excellent value for money, very fast and free delivery.
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Marie-Laure B.
Rating: 5 out of 5
following a purchase from 04/03/2022
Very good value for money. Nothing to say about delivery, fast and trouble-free. Always great deals, thank you?
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Jean M.
Rating: 2 out of 5
following a purchase from 04/03/2022
La trim are just crumbs
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our priority, all quality complaints are passed on to the quality department so that we can always listen to our customers and meet their requirements.
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Rocha
Rating: 5 out of 5
following a purchase from 04/03/2022
Top nothing to say great service and great price
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RUAUD S.
Rating: 5 out of 5
following a purchase from 04/03/2022
Good quality product and fast delivery
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kun
Rating: 5 out of 5
following a purchase from 04/03/2022
Fast service Quality product
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Eric
Rating: 4 out of 5
following a purchase from 04/03/2022
Nothing to say for the delivery and packaging, but I don't find the hoped-for benefits in cbd-based products....
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Audrey M.
Rating: 1 out of 5
following a purchase from 04/03/2022
Many years ago I tried to contact you in vain, and you never answered my e-mails. I've lost an order worth 50 euros, and you've done NOTHING! You are crooks, and with a head office in Luxembourg you confirm to me that you are dishonest people just there to take money. I'll never buy my cbd from you again. Thieves that you are! Audrey Marchand
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Response from 321cbd
We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We will use your feedback to improve and ensure this does not happen again. Following your comment, we have just checked with our customer service department. Following your order placed on November 27, 2021, you contacted us on November 30 to inform us that you had not received your parcel. Despite a delay in processing your request, we took care to reply to you on 05.11.2022 at 16:41. In our exchange, we explain the procedure to follow in order to close this incident with our carrier and thus proceed either with a new return of your order or possibly with a refund of the latter. To date, we have not received any returns from you. We have also contacted our colissimo carrier, who confirms that a request to open an investigation was indeed applied by our service on November 05, 2021. However, you have not taken any steps to dispute the delivery in order to close the incident. Our customer service department will contact colissimo to take the necessary steps on your behalf. Once this has been done, we will come back to you to inform you and proceed with your refund request. We apologize for any inconvenience you may have experienced with the non-receipt of your order and would like to rectify the situation.
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Bernard T.
Rating: 5 out of 5
following a purchase from 04/03/2022
321cbd is for me the best products you can afford (I'm talking about cbd flowers here)... Often less expensive than elsewhere and always top quality. What's more, deliveries are both fast and secure. Customer service is very responsive, and matches what I've just said. Loyal customer, never disappointed, I recommend 321cbd !!!
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Response from 321cbd
We are delighted to hear of your satisfaction. Thank you for taking the time to share your opinion. See you soon on 321CBD (:
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ClientGullo P.
Rating: 5 out of 5
following a purchase from 04/03/2022
RAS BIEN CORDIALEMENT
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j M.
Rating: 5 out of 5
following a purchase from 04/03/2022
Very honest site with good discounts very regularly I recommend
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jacca S.
Rating: 5 out of 5
following a purchase from 04/03/2022
bonjour super vendeur rapide et pas cher merci
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Vivien C.
Rating: 5 out of 5
following a purchase from 04/03/2022
Top quality! Ras the quality is there!
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Jeremy
Rating: 5 out of 5
following a purchase from 04/03/2022
I order from them regularly. Unsurprisingly, good quality gear. As well as the oil. They have regular specials, which is not to be underestimated. Thanks to them.
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Ga?tan L.
Rating: 5 out of 5
following a purchase from 04/03/2022
Excellent product, fast delivery and very attractive price. I recommend this site.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 04/03/2022
Never disappointed !!! Top quality !!! Great promos ! Delivery on time !!! Thanks
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Marc P.
Rating: 5 out of 5
following a purchase from 04/03/2022
Fast shipping, quality products, the best!
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Lucinda
Rating: 5 out of 5
following a purchase from 04/03/2022
Excellent site. Delivery in 2 days for me. The service is very reactive. Nothing to say. Keep up the good work.
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Mathieu
Rating: 5 out of 5
following a purchase from 04/03/2022
Very good cbd with attractive prices
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EZ
Rating: 5 out of 5
following a purchase from 04/03/2022
Top store, never disappointed
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Christophe
Rating: 5 out of 5
following a purchase from 04/03/2022
Satisfied nothing to say
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Stanislas O.
Rating: 2 out of 5
following a purchase from 04/03/2022
Last order I got the crumb.
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Response from 321cbd
We apologize for this inconvenience. We thank you for your comment and will inform the quality department. We invite you to contact our customer service team, who will be happy to help you resolve this issue.
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David B.
Rating: 5 out of 5
following a purchase from 04/03/2022
Product quality and speed of delivery
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Vanessa B.
Rating: 5 out of 5
following a purchase from 04/03/2022
Always on top, never disappointed! 1 or 2 grammage errors but great customer service too!
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Fabien D.
Rating: 5 out of 5
following a purchase from 02/03/2022
bonjour monsieur madame tres satisfait de vos produits et de la livraison donc 5 etoiles avec des moments incroyable a 50 pour cent moins cher cordialement votre client inchangé en 2 ans
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Response from 321cbd
Thank you for your feedback. We are delighted that you are so satisfied. We consider you to be one of our most loyal customers, so we'd like to thank you for your confidence in our work. We invite you to let us know directly at our e-mail address: [email protected] . We are pleased to add a supplement to your order
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fabien
Rating: 5 out of 5
following a purchase from 01/03/2022
perfect...and fast, discreet delivery
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Response from 321cbd
Thank you for your feedback. :)
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Gilles D.
Rating: 5 out of 5
following a purchase from 01/03/2022
Bjr. CBD 321, a variety of products, regular special offers, a friendly and efficient hotline, a small drawback is that delivery times are rarely respected.
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Response from 321cbd
Hello, Thank you for your comment. The entire 321 CBD team works year-round to provide you with the best possible service and your feedback helps us to improve. :)
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Laura
Rating: 5 out of 5
following a purchase from 28/02/2022
Super site never disappointed
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Response from 321cbd
Thank you for your feedback (:
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cyrille C.
Rating: 3 out of 5
following a purchase from 28/02/2022
Bjr, During the sales the products are not of the same quality... tiny head and too wet. Otherwise in general nothing to say, good product... Cdt,cc
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Response from 321cbd
Thank you for your comment. As customer satisfaction is our top priority, all quality complaints are forwarded to the quality department so that we can always listen to and respond to our customers' requests. This enables us to improve and prosper. If you encounter a problem when you receive your order, please do not hesitate to contact our customer service department, who will be happy to resolve any dispute.
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Ben
Rating: 5 out of 5
following a purchase from 28/02/2022
top-notch as always
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Response from 321cbd
Hi Ben, Thank you for your feedback. :)
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Marianne
Rating: 5 out of 5
following a purchase from 28/02/2022
Since I use CBD I am very satisfied with this site, we receive orders quickly, efficient and professional people In addition a loyalty points system allows us to have reward vouchers so really I am very satisfied with 321CBD
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Response from 321cbd
Thank you for your comment. The referral and loyalty programs are an excellent way for us to thank our customers for their trust. We would like to thank you for your trust and loyalty! We invite you to let us know the next time you complete a purchase by sending us an e-mail to [email protected] . This will enable us to add a supplement directly to your order.
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Jeremy V.
Rating: 5 out of 5
following a purchase from 28/02/2022
Top Delivery Nothing to say Appreciate to have consistent promotions regularly Thank you
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Response from 321cbd
Thank you for taking the time to share your review. We are delighted to hear of your satisfaction. :) See you soon on 321CBD
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