Customer reviews of 321cbd

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 4 017 published reviews

Summary of reviews

The online store 321cbd is praised for its excellent product quality, with many customers noting the effectiveness and pleasant experience provided by their CBD offerings, including oils, flowers, and other forms. Fast and efficient delivery stands out, as numerous reviews highlight that orders typically arrive within 48 hours, often packaged carefully and in perfect condition. The customer service is highly regarded for its professionalism and responsiveness; customers appreciate prompt resolutions to any inquiries or issues.

All reviews

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Sandrine
Rating: 5 out of 5
following a purchase from 27/02/2022
I have placed several orders and have always been satisfied with both the products and the fast, problem-free delivery. I highly recommend this site?????
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Elodie
Rating: 4 out of 5
following a purchase from 27/02/2022
I've been ordering for several months now and the quality is great, the price is the lowest I've found, delivery is fast and the quality is very good.
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Response from 321cbd
Hello, We are committed to satisfying you with quality products and we are also committed to ensuring that each order is received as quickly as possible. Thank you for your confidence! It motivates us to improve even more! Sincerely, the 321CBD team.
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Nico
Rating: 5 out of 5
following a purchase from 27/02/2022
After testing a few sites, I can say that 321 is THE reference in the field. Thank you to the whole team for all your hard work.
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Sandrine R.
Rating: 5 out of 5
following a purchase from 27/02/2022
The prices are interesting, the quality of the products suits me perfectly and the delivery is fast (48h). I order my flowers only on this site 321 cbd because I do not find better elsewhere. Thank you so much!
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Stephan P.
Rating: 5 out of 5
following a purchase from 27/02/2022
Good quality and the prices are reasonable.shipping is fast so nothing to say I'm always happy.
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Jonathan
Rating: 5 out of 5
following a purchase from 27/02/2022
Attractive prices, good quality flowers and fast delivery. Thank you 321cbd for your seriousness
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Arnaud P.
Rating: 5 out of 5
following a purchase from 27/02/2022
Very good site. Never had a problem with it.
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Beuz
Rating: 5 out of 5
following a purchase from 27/02/2022
Top, nothing to say !!!
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Michael
Rating: 5 out of 5
following a purchase from 26/02/2022
Hello everyone, very professional site! Nothing to complain about. Even after a problem with the post office. The customer service representative is really pleasant and very competent. I would like to thank her very much. After ordering from several different sites, I have to admit that this one is by far the best, especially in terms of value for money. And having an after-sales service available in case of problems is priceless. I recommend 321cbd without any worries. Thank you and see you soon. Best regards.
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Response from 321cbd
Hello Michael, Thank you very much for your feedback :) We'll pass it on to our customer service team. Have a nice day. The 321CBD team.
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ANIS
Rating: 1 out of 5
following a purchase from 26/02/2022
Order placed on the site on 09/03/2022 ) after payment no confirmation email and no account created. Customer service always on messaging. Bad experience. I doubt even positive reviews for this site.....
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Response from 321cbd
Hello Anis, You have entered "gmai.com" instead of "gmail.com" for your e-mail address. "Gmai" doesn't exist and that's why you weren't receiving any messages. I've just made the change in your customer account and sent you the order confirmation e-mail to the right e-mail address. You can also check your e-mail address and correct it directly in your customer account. As far as your account is concerned, it has been created and your order of 67.35? was taken into account at 1.06 am today. With the 50% promotion we can't handle all the phone calls due to the large number of orders. Positive reviews are real reviews. We look forward to hearing from you. The 321 CBD team.
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Julien
Rating: 1 out of 5
following a purchase from 08/02/2022
Non-existent customer service!!! I did not receive my order 20 days later and no response from them to my reminders!!!
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Response from 321cbd
Hello Julien. Has the problem been solved? Thank you for contacting us via the contact form on the 321CBD website. We are sorry for the inconvenience. We apologize for the inconvenience.
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Herve D.
Rating: 1 out of 5
following a purchase from 03/01/2022
Quality too random Either there's nothing to say about the quality or it's very poor quality
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Client
Rating: 5 out of 5
following a purchase from 18/12/2021
Good product quality for a really good price. Plus fast shipping and Nikel packaging! I'll be back.
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dodo
Rating: 1 out of 5
following a purchase from 13/12/2021
Well, unfortunately my opinion is the same as the other negative opinions. First order, I ordered 20g of trim and 5g of lemon but I only received the trim. There is 20g but no lemon. I don't even dare to bother contacting customer service, I'd rather take my losses and forget about them. Next time I'll order from Just Bob because the prices are better and the delivery is as ordered. I'm forgetting 321cbd for good, it's a shame!!!
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ZoulouCaille
Rating: 1 out of 5
following a purchase from 09/12/2021
This site is a horror! Ergonomics of a website from 1998, it crawls and crashes at every turn, account creation is hellish, never buy on this site!
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Anne
Rating: 2 out of 5
following a purchase from 23/11/2021
I give 2 stars only for the friendliness and efficiency of the telephone operators with whom I was in contact. 1st order: nothing to complain about, quality flowers, not dry, with taste. 2nd order: parcel lost: call and new parcel sent back the same day. Then parcel found and return label sent immediately. However, flowers were dry and bland. Complaint with photos and no response or commercial gesture. This will be my last order with them, very disappointed.
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Lolo
Rating: 3 out of 5
following a purchase from 22/11/2021
The plus: fast and free delivery The minuses: the price compared to the quality is to review, always and again the same varieties the only two varieties added to your list since I know your site are all the time unavailable, and out of stock recurring on the trim .
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Frédéric F.
Rating: 5 out of 5
following a purchase from 31/10/2021
Fast delivery, very good quality, desired effect, nothing negative to say. Very satisfied.
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Client
Rating: 1 out of 5
following a purchase from 31/10/2021
Bad customer service, no response, parcel lost in the wild. I don't even want to talk about the post office, it's crap. I want my order refunded and there's no response when it comes to pumping money.
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Touti M.
Rating: 1 out of 5
following a purchase from 05/10/2021
ATTENTION, Saliva and urine test positive
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philippe B.
Rating: 3 out of 5
following a purchase from 02/10/2021
A product has been omitted from the order.
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Adrien &.
Rating: 1 out of 5
following a purchase from 27/09/2021
Scam!!! They sell you 3g of cbd crystals and deliver 10 pills of 10mg which is 10 times less than what I ordered. Be careful !!! Don't be fooled !!!
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Titia
Rating: 2 out of 5
following a purchase from 28/08/2021
Disappointed, they say delivery in 48h I ordered and 3 days later the package has still not left the preparation center.
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Jedynak M.
Rating: 5 out of 5
following a purchase from 20/08/2021
There was a delay with my package delivery. I called their customer support, no one picked up. I thought it would be one of those "never answering" customer services, but they called me backed. Additionally, they spoke English (rare in France). It turned out that the package was lost by the shipping company, so 321cbd sent a new one without asking any further questions, thereby solving the problem quickly and effectively. Can't write much about the quality of the product as I am not a maven CBD user.
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max
Rating: 1 out of 5
following a purchase from 19/08/2021
hay, hay, hay, all they sell is hay, crooks, misleading advertising, very poor quality product, badly dried, no curing, no taste, no smell, and on top of that they filter out negative comments on their site. Site to be avoided and banned
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Samy M.
Rating: 5 out of 5
following a purchase from 07/08/2021
The delivery and fast the product and good see very not I recommend 321cbd
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BENJAMIN L.
Rating: 1 out of 5
following a purchase from 27/07/2021
Site to flee! Packaging and product quality have absolutely nothing to do with the website and what you will receive ... first and last order for me on this site.
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Le G.
Rating: 5 out of 5
following a purchase from 22/07/2021
I was amazed at the negative reviews but it was great quality products received on time Thank you.
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Micha
Rating: 5 out of 5
following a purchase from 13/07/2021
Super fast. Very good product. Just need to dry a few days. Weight 10% higher. Excellent smell. Best site yet.
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papo
Rating: 5 out of 5
following a purchase from 05/06/2021
Hello everyone, I started with 321cbd, the first order went very badly, I got it 10 days after my order, cause covid-19, ok they were nice because I got 10 grams instead of 5 grams. And then no worries as far as delivery, quality, telephone reception and the friendly lady are concerned. And I'm very happy with 321cbd, I've never had any problems with other orders, the person on the phone is friendly and courteous, I have total confidence in them, thank you again 321cbd.
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Flores J.
Rating: 5 out of 5
following a purchase from 29/05/2021
Fast 48H delivery and tracking. Very good quality product. A recommendation without hesitation for me.
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Carine D.
Rating: 5 out of 5
following a purchase from 16/05/2021
Customer for at least 2 years, from flower to oil today, always extremely satisfied. Quality, quantity, price and speed of shipment. 2 days top crono. Responsive after-sales service, only 1 shipment out of 25 not arrived due to covid start, reimbursed as loyal customer...?
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The D.
Rating: 5 out of 5
following a purchase from 06/05/2021
Site o top of the top ultra responsive to go 100% eyes closed
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Maksumi
Rating: 5 out of 5
following a purchase from 29/03/2021
Customer since January 2021.7 orders to date I'm back to leave my review for once, because when it's good, I rarely do. Ringo and Tsunami are just about the best CBD I've found on the net, and I buy them in 25 gram packs to keep the price down. -The sponsorship and rewards systems are really rewarding, and my friends are very happy with the savings. The after-sales service is reactive and analyzes your request to find a solution in case of problems (1 time an order that didn't suit me was sent back to me free of charge) - Top delivery times with free Colissimo (orders placed on Friday and delivered the following Thursday every time) - So I'm happy to have found a reliable and consistent seller with quality. Long live 321CBD!
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Marine D.
Rating: 5 out of 5
following a purchase from 11/03/2021
Very satisfied, quality ok, I had 2 delivery problems: 1 parcel lost and on my last order, confiscation of the parcel by customs (there I did not understand why and impossible to join them) the 2 times the parcel was forwarded to me by the site, they even contacted me by telephone following my email, I recommend 100%.
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M P.
Rating: 5 out of 5
following a purchase from 10/03/2021
I've been a regular customer of theirs for 1? years now, and they're a quality supplier: excellent value for money, a catalog of ten or so varieties that doesn't fluctuate much, so you know which ones you like. A very interesting loyalty and referral program. Here's my referral code, which will give you a 10? loyalty voucher on your first order. Simply enter the following code when you register on the site: 212110706. I wish you a pleasant tasting PS: I'm really surprised by the negative reviews! You'd think they were fake... In fact, most of them are full of eye-stinging mistakes! XD
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DebH
Rating: 2 out of 5
following a purchase from 08/03/2021
Quality product however I tested positive to a salivary test during a road check following an exclusive consumption of cbd bought on this site. This should not be the case. The level of cbd must not be sufficiently controlled and therefore certainly higher than 0.2%. I would very much like to have proof of the level of cbd present in the plants I have received. I will no longer trust this site.
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Razyel
Rating: 5 out of 5
following a purchase from 04/03/2021
Fast delivery and attractive prices. Thank you ????
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Ludovic B.
Rating: 5 out of 5
following a purchase from 20/02/2021
Pleasantly surprised for a first time, after 20 years with the thc I would not have thought to hold, thank you to all the team 321cbd. I recommend this site.
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Gérald
Rating: 5 out of 5
following a purchase from 20/02/2021
I recommend it with my eyes closed! First order with no problems! The second package lost by the post and a quick return was made. Qualified present. Sav very reactive! Top notch
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