The store consistently delivers fast shipping and reliable delivery, with many mentions of quick arrival and well-packaged orders that arrive on time. Customers highlight concrete product strengths such as detailed, well-printed 3D minis, accurate rendering, and impressive finish quality that meets or surpasses expectations. The shopping experience is reinforced by responsive, knowledgeable, and attentive staff who provide helpful advice, easy communication, and reliable after-sales support. Overall, buyers emphasize dependable service, strong product quality, and a smooth, positive ordering process.
All reviews
M
Martin E.
Rating: 5 out of 5
following a purchase from 30/08/2025
Fantastic miniatures, well sculpted and nicely detailed. Well packaged and delivered in a very timely manner. Would certainly be back again to order figures in the future.
Response from 3D Minis Factory
Dear Martin,
Thank you very much for your wonderful review! We are thrilled to hear that you are pleased with the quality and detail of our miniatures, as well as our packaging and delivery service. We look forward to serving you again in the future. :)
Ludiquement,
Gaspard
S
Salomé L.
Rating: 5 out of 5
following a purchase from 26/08/2025
Very happy with my order, it arrived quickly and carefully packaged. The figurines are pretty and detailed, can't wait to start painting them! :)
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Response from 3D Minis Factory
Thank you for this feedback and have a great painting session! :)
Playfully,
Gaspard
Q
Quentin S.
Rating: 5 out of 5
following a purchase from 25/08/2025
A quality of printing and a speed of delivery. You can also trust them when things go wrong. An ultra-responsive and efficient customer service when there is a problem with the delivery.
Translated reviews
Response from 3D Minis Factory
Thank you very much Quentin for this great feedback and his 5 stars! We always bend over backwards to make sure everything goes as well as possible! :)
Playfully,
Gaspard
D
David C.
Rating: 5 out of 5
following a purchase from 22/08/2025
The figurine is very beautiful and the delivery time is excellent. There are just two support points between the bust and the chin of the figurine that were left.
Translated reviews
Response from 3D Minis Factory
Hello David and thank you for this feedback!
We remove 99% of the supports, but sometimes there are a few small ones that we don't spot right away, fortunately they are supposed to come off easily! :)
Playfully,
Gaspard
M
Mats R.
Rating: 5 out of 5
following a purchase from 12/08/2025
Excellent service!
Response from 3D Minis Factory
Thank you !! :)
Ludiquement,
Gaspard
P
Paul D.
Rating: 4 out of 5
following a purchase from 19/08/2025
Should specify that the figurine arrives in pieces. Broken fingers.
Translated reviews
Response from 3D Minis Factory
Hello Paul and thank you for this feedback!
The figurine can arrive in several pieces depending on the sculptor's choice, some prefer monoblock figurines, others multipart, however, broken fingers are not normal at all...!
Feel free to contact us so we can send you a hand with 5 fingers (well, if it's a hand with 5 fingers of course!) :)
Playfully,
Gaspard
T
Tristan G.
Rating: 5 out of 5
following a purchase from 07/08/2025
Superb quality and finesse of the figurines. The 5 samurai figurines are well designed, both in their poses and weapons. The same goes for the camel riders. Special mention also for the "human-powered" trebuchet, rarely represented, and its 9 (!) crew members. The piles of logs provided with cutting tools (axe and saws) are also well done. Other manufacturers would have limited themselves to a pile of stones (projectiles also provided). I almost forgot the 2 scenes.
Translated reviews
Response from 3D Minis Factory
Hello Tristan and thank you for this feedback!
As a reminder, we do not (yet) create 3D figurines, so the details and the scene are mainly the work of the creator, Requonquer design in the case of the trebuchet scene if my memory serves me right! :)
Playfully,
Gaspard
P
Pascal G.
Rating: 5 out of 5
following a purchase from 29/07/2025
The order included two defective figurines. After reporting it by email to 3D Minis Factory, Gaspard sent me the figurines in a correct state. It's a passionate approach, respectful of the customer, which I greatly appreciated.
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Response from 3D Minis Factory
Thank you very much for the feedback and the review!
Indeed, passionate about what we do, we do everything to convey this passion, partly by replacing the little issues that may arise with 3D printing...!! :)
Our Mojo: What would we have liked to have if we had been customers ourselves of 3D Minis Factory :)
Playfully,
Gaspard
A
Andreas S.
Rating: 5 out of 5
following a purchase from 08/08/2025
My first experience with 3D-printed miniatures, where there were differences in scale between different creators. But these were resolved through a very friendly contact. Next time I will ask in advance :-D Thank you very much, happy to do order here again.
Response from 3D Minis Factory
Thank you so much for your wonderful review, Andreas! We're thrilled to hear that you had a positive first experience with our 3D-printed miniatures and that our team was able to assist you. Please feel free to reach out anytime for clarification in the future. :)
Ludiquement,
Gaspard
H
Herve G.
Rating: 5 out of 5
following a purchase from 30/07/2025
Great job and responsive team.
Translated reviews
Response from 3D Minis Factory
Hello and thank you very much Hervé :)
Playfully,
Gaspard
P
Prénom L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Beautiful figurine true to the original, just one of the points of the crown is missing, but nothing irreparable. I recommend.
Translated reviews
Response from 3D Minis Factory
Hello and thank you for the feedback!
If there is ever an issue with a print again, do not hesitate to contact us, even with AmeraLabs resin, very fine parts can end up breaking, in that case, we will be happy to reprint them :)
Playfully,
Gaspard
B
Brice T.
Rating: 5 out of 5
following a purchase from 30/07/2025
Perfect quality, and the team's responsiveness is top-notch. Serious and efficient work.
Translated reviews
Response from 3D Minis Factory
Thank you very much for this great feedback! :)
Playfully,
Gaspard
T
Thibault B.
Rating: 5 out of 5
following a purchase from 09/08/2025
Top
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Response from 3D Minis Factory
Thank you !! :)
Playfully,
Gaspard
J
Jérôme M.
Rating: 5 out of 5
following a purchase from 04/08/2025
Fast, efficient, and beautifully detailed figurines that made me want to get back into it seriously after 20 years.
Translated reviews
Response from 3D Minis Factory
Aaaaaah !! Awesome :) :) :)
Welcome back to this passionate world !! :)
Playfully,
Gaspard
M
Michaël B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Great, as always
Translated reviews
Response from 3D Minis Factory
Thank you very much! Also for the renewed trust!! :)
Playfully,
Gaspard
H
Hugo S.
Rating: 5 out of 5
following a purchase from 06/08/2025
Perfect. Top sellers.
Translated reviews
Response from 3D Minis Factory
Looking forward to it, Hugo! It's also the interest of being passionate! :)
Playfully,
Gaspard
M
Mathieu A.
Rating: 5 out of 5
following a purchase from 24/07/2025
Hyper beautiful figs !!!! Finely detailed. 4 extra figs because of some defects. Fast and careful shipping, very quick response to questions asked by email. Professional work !!! Pure happiness. I will place a new order later. ;)
Translated reviews
Response from 3D Minis Factory
Thank you very much Matthieu !! :)
Playfully,
Gaspard
S
Stéphane M.
Rating: 3 out of 5
following a purchase from 21/07/2025
regret that various figurine pieces are unusable due to defects, otherwise delivery was good and fast.
Translated reviews
Response from 3D Minis Factory
Hello Stéphane, and you are right to report the parts with defects, as this should never have happened in this condition...!
Don't hesitate to contact us at [email protected] so we can correct this quickly! And thank you again for your feedback and comments that help us improve :)
Playfully,
Gaspard
V
Vincent C.
Rating: 5 out of 5
following a purchase from 20/07/2025
Arrived quickly, well packaged, no issues. Thank you
Translated reviews
Response from 3D Minis Factory
Thank you for the rating and the comment! :)
Playfully,
Gaspard
B
Bruno M.
Rating: 5 out of 5
following a purchase from 25/07/2025
Perfect communication, they are super responsive and nice, order received two days later, the prices are more than fair, special thanks to Gaspard
Translated reviews
Response from 3D Minis Factory
Thank you Thank you Thank you :) :) :) :)
Playfully,
Gaspard
S
Simon O.
Rating: 5 out of 5
following a purchase from 23/07/2025
Super
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Response from 3D Minis Factory
It's mainly the comment that is great !! :) :) :) :)
Thank you also for the 5 stars !
Playfully,
Gaspard
L
Laurent B.
Rating: 5 out of 5
following a purchase from 16/07/2025
Very good communication with the sales team, and quality products.
Translated reviews
Response from 3D Minis Factory
Thank you Laurent for this feedback and this nice note! :)
Playfully,
Gaspard
P
Philippe C.
Rating: 5 out of 5
following a purchase from 22/07/2025
5
Translated reviews
Response from 3D Minis Factory
Thank you very much :)
Playfully,
Gaspard
R
Rodolphe B.
Rating: 5 out of 5
following a purchase from 22/07/2025
You did a great job. I am very satisfied with the result.
Translated reviews
Response from 3D Minis Factory
Thank you so much!! This kind of comment motivates us the most!! :) :) :)
Playfully,
Gaspard
N
Nathan C.
Rating: 5 out of 5
following a purchase from 15/07/2025
Great contact and fast shipping. Thank you for the quality!
Translated reviews
Response from 3D Minis Factory
Looking forward to it :) :) :)
Playfully,
Gaspard
F
Frank F.
Rating: 5 out of 5
following a purchase from 11/07/2025
This is the second time I order small figurines and they are very beautiful. Thank you
Translated reviews
Response from 3D Minis Factory
Hello Frank and thank you for this feedback!
Looking forward to continuing to print it! :)
Playfully,
Gaspard
T
Thomas L.
Rating: 5 out of 5
following a purchase from 15/06/2025
Very beautiful figurine (panthera phase). Very fine print. A delight to paint.
Translated reviews
Response from 3D Minis Factory
Looking forward to it!! Don't hesitate to send us photos of the achievements!! We are always eager for them!! :)
Playfully,
Gaspard
N
Nicolas P.
Rating: 5 out of 5
following a purchase from 14/05/2025
I order almost all my figurines from them. The service to adapt scales and specific requests is top-notch and attentive, and the customer service is perfect if there is an issue. The printing is excellent and the selection is large. I recommend it! And thank you, Gaspard!
Translated reviews
Response from 3D Minis Factory
Thank you thank you thank you Nicolas !! :) :) :)
Playfully,
Gaspard
S
Stéphane T.
Rating: 5 out of 5
following a purchase from 06/07/2025
Fast and quality delivery
Translated reviews
Response from 3D Minis Factory
Thank you very much for the 5 stars and the nice comment! :)
Playfully,
Gaspard
S
Stephane D.
Rating: 5 out of 5
following a purchase from 06/07/2025
Top figurine
Translated reviews
Response from 3D Minis Factory
Thank you very much Stéphane! Glad that the figurines are so liked! :)
Playfully,
Gaspard
J
Joel T.
Rating: 5 out of 5
following a purchase from 28/06/2025
Thank you for the little attention because of the delay. Very nice to get back to you.
Translated reviews
Response from 3D Minis Factory
Thank you very much !! :)
Playfully,
Gaspard
M
Marc A.
Rating: 5 out of 5
following a purchase from 26/06/2025
Fast, efficient, and friendly. I would gladly recommend it.
Translated reviews
Response from 3D Minis Factory
And we will respond with great pleasure of course!!
Thank you again for the rating and the nice comment :)
Playfully,
Gaspard
R
Raphaël S.
Rating: 5 out of 5
following a purchase from 26/06/2025
Impeccable customer service and attentive, quality figurines, very friendly enthusiasts!
Translated reviews
Response from 3D Minis Factory
Thank you very much Raphaël!
It's true that these little figurines are a real passion, adding to that we print them, it's really crazy from our point of view!! :)
Playfully,
Gaspard
G
Grisonias G.
Rating: 5 out of 5
following a purchase from 10/05/2025
Second purchase with them and the service is impeccable, the delivery is fast and the exchange between customer and seller always goes well!
Translated reviews
Response from 3D Minis Factory
Thank you very much Grisonias, for the trust and the great rating! :)
Playfully,
Gaspard
S
Sebastien D.
Rating: 5 out of 5
following a purchase from 10/12/2024
custom order received quickly and sizes respected, perfect!
Translated reviews
Response from 3D Minis Factory
Thank you very much Sébastien !
Glad that the custom order meets expectations !! :)
Playfully,
Gaspard
K
Kevin P.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast order processing, quick and clean shipping. High-quality prints and a very large selection.
Translated reviews
Response from 3D Minis Factory
Thank you for this great feedback and this nice rating! :)
Playfully,
Gaspard
E
Etienne W.
Rating: 5 out of 5
following a purchase from 10/04/2025
+++
Translated reviews
Response from 3D Minis Factory
Ahhhh what to say !! So much +++ !! :) :) :)
A big thank you !
Playfully,
Gaspard
N
Natacha P.
Rating: 5 out of 5
following a purchase from 28/03/2025
Very satisfied with my order. Thank you Benjy for the quality of the figurines and thanks again to the whole team.
Translated reviews
Response from 3D Minis Factory
Thank you very much for this great feedback !
:)
Playfully,
Gaspard
F
François K.
Rating: 5 out of 5
following a purchase from 28/03/2025
Fast and neat with good quality minis.
Translated reviews
Response from 3D Minis Factory
Thank you very much for this great comment and the great rating! :)
Playfully,
Gaspard
P
Pierre G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very satisfied with my order! The figurines arrived in good condition and the team advised me before the purchase. I recommend 👍
Translated reviews
Response from 3D Minis Factory
Looking forward to it Pierre! The world of 3D printing is so vast that even we can sometimes feel a bit lost by so many possibilities!
But we always try to do our best for everyone! :)
:)
Playfully,
Gaspard
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