Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 216 published reviews

Summary of reviews

Abpconcept consistently delivers reliable, fast shipping and careful craftsmanship across a range of bracelets and straps, with many reviews highlighting timely delivery, strong packaging, and products that align with or exceed descriptions. The stitching, finish, and overall build quality are repeatedly praised for precision and durability, and multiple customers note helpful, responsive service and flexibility in adapting or advising on fittings. A clear pattern is the breadth of products and the ease of ordering, with many mentions of a large selection and positive experiences returning or exchanging items when needed, underscoring overall reliability and customer support. Overall, customers celebrate the quality, speed, and breadth of offerings that make ABP Concept a trusted source for watch straps and accessories.

All reviews

M
Maurizio G.
Rating: 5 out of 5
following a purchase from 15/10/2021
everything ok thanks much!
R
Roman G.
Rating: 1 out of 5
following a purchase from 15/10/2021
Received my watch strap in timely manner. Beautiful! Soft. Very nice quality. However, I didnt like the way the color matched my watch dial. I requested info on how to begin the return process. I realize Im limited on how long I have to return this item. Ive sent 5 emails now, and still, not one response from this company. Are they ignoring me until its too late to return the item!?!? Im helpless here. PLEASE HELP ME RETURN THIS ITEM!!!!! HELLOOOOOOO!!!!!!??????
G
George B.
Rating: 5 out of 5
following a purchase from 15/10/2021
Everything from the order to delivery went smoothly. Thank you!
J
Joni
Rating: 5 out of 5
following a purchase from 07/10/2021
The custom strap I ordered from ABP is VERY high quality in both the materials & the production. The menu of strap leathers & colors was extensive & I was able to find a color close to my original strap's unusual magenta color. The interactive aspect was helpful while customizing my strap online, allowing me to see what it would look like when choosing different options, such as thread color. I found nothing comparable in the U.S. where I live. Customer service was good, & I received my strap by the estimated deadline.
J
John N.
Rating: 5 out of 5
following a purchase from 05/10/2021
Excellent Service and Exceptional Custom Made Quality Products!Extremely satisfied and highly recommended.It's my third order with ABP Concept.
E
Emon J.
Rating: 5 out of 5
following a purchase from 03/10/2021
Everything went smooth, payment and sending. The watch strap in jeans is great! Highly recommended!
E
Evros O.
Rating: 5 out of 5
following a purchase from 29/09/2021
Excellent service for my order and graat quality watch strap. Thank you
E
Erm
Rating: 5 out of 5
following a purchase from 29/09/2021
Beautiful and well made!
C
Cf
Rating: 4 out of 5
following a purchase from 28/09/2021
The delivery process works bite it took a little long
C
Clm
Rating: 5 out of 5
following a purchase from 27/09/2021
Super strap shop - a lot of options and High quality
M
Marcus V.
Rating: 5 out of 5
following a purchase from 24/09/2021
Quick delivery, solid quality. To be recommended!
K
Kund
Rating: 5 out of 5
following a purchase from 22/09/2021
Great quality
T
Thor ?.
Rating: 5 out of 5
following a purchase from 22/09/2021
Extremely fast delivery with information all the way. Top quality.
J
Joseph M.
Rating: 5 out of 5
following a purchase from 21/09/2021
Best service and quality products!
E
Eric L.
Rating: 2 out of 5
following a purchase from 20/09/2021
I am disappointed because, after several exchanges by telephone, e-mail and sending photos of the bracelet to be replaced, the thickness of the latter does not correspond to my request: I wanted a thick camber of more than 5mm and I received a thin bracelet of less than 3mm which lacks strength compared to the case of a Blancpain Leman chronograph. It seems to be made for a Villeret case... No feedback otherwise.
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F
Fabio S.
Rating: 5 out of 5
following a purchase from 20/09/2021
Exceptionelle!
C
Customer
Rating: 5 out of 5
following a purchase from 17/09/2021
Repeat customer. No problems with any order so far - good communication when I have a question. No shipping issues for international transactions.
C
Customer
Rating: 5 out of 5
following a purchase from 15/09/2021
Excellent products & customer service
J
Jonas N.
Rating: 5 out of 5
following a purchase from 14/09/2021
Great service, great web ordre-process and follow up. REALLY nice products.
P
Pierre
Rating: 5 out of 5
following a purchase from 14/09/2021
Excellent quality. Ordered online via the strap configurator, the fact of having given the reference of my watch allowed me to avoid having a too thick strap as I had initially envisaged, ABP rectified for a top rendering and well adjusted to the watch!
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Amanda S.
Rating: 5 out of 5
following a purchase from 14/09/2021
I ordered form Sydney, Australia. The company was very professional &service was good. The iteam arrived very promptly and tracking was excellent.Will be perching from you again.
L
Louis B.
Rating: 5 out of 5
following a purchase from 08/09/2021
magnifique quel bonheur et classe de porter un bracelet ABP conceptquelle finition
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J
Jonathan
Rating: 5 out of 5
following a purchase from 08/09/2021
Always great
M
Marwan A.
Rating: 5 out of 5
following a purchase from 07/09/2021
Great products and service. The turnaround time is quick.
M
Massimo C.
Rating: 1 out of 5
following a purchase from 04/09/2021
Very disappointing purchase. I bought a watch band for a specific collector's watch understanding it would be a solution for the watch I already own. Instead, I got a band with no clasp making it impossible to use the band on the watch.Deceiving advertising.MC
J
Johnny W.
Rating: 5 out of 5
following a purchase from 01/09/2021
Louis was great. He got me some great discounts and hard to find products are in stock!
T
Tareq S.
Rating: 1 out of 5
following a purchase from 31/08/2021
I was expecting something nice … very disappointed to a point that I will not use the strap
J
Jan W.
Rating: 1 out of 5
following a purchase from 31/08/2021
The product broke after just a few times of use and despite several emails concerning reimbursement, nothing has happened.
R
Richard B.
Rating: 5 out of 5
following a purchase from 31/08/2021
Awesome strap. Great quality. Will order again.
A
Ankur
Rating: 5 out of 5
following a purchase from 31/08/2021
Excellent quality straps for my watches - shipping was quick, straps fit perfectly, made of high quality leather and customer service was tremendous.
R
Robert R.
Rating: 5 out of 5
following a purchase from 26/08/2021
I've ordered 3 times and the service has always been excellent. Needless to say, the item appears to be part of the watch itself. Thanks ABP!
J
José A.
Rating: 5 out of 5
following a purchase from 25/08/2021
Everything is perfect!
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Adilson O.
Rating: 5 out of 5
following a purchase from 24/08/2021
great expirience
H
Henrik
Rating: 5 out of 5
following a purchase from 17/08/2021
Excellent communication with the company. Very responsive. Excellent quality control as the first band to be shipped was not up to their standard. Very happy with my purchase.
S
Sandeep G.
Rating: 5 out of 5
following a purchase from 16/08/2021
Fast delivery and the straps were of very good quality
D
Dhalluin P.
Rating: 5 out of 5
following a purchase from 14/08/2021
Looks very nice and delivered on time
G
Geert W.
Rating: 5 out of 5
following a purchase from 12/08/2021
Always tops ! Years ago, we collaborated intensively in making your first bracelet for a/my Daytona - yellow ostrich shin. Took many emails, returns, calls - but the end result : quelle merveille !!
H
H V.
Rating: 5 out of 5
following a purchase from 12/08/2021
Excellent, couldn't be better!
M
Mark P.
Rating: 5 out of 5
following a purchase from 12/08/2021
Have purchased many straps over the years and the quality, fit and finish is always excellent. Highly recommended
L
Lorenzo B.
Rating: 5 out of 5
following a purchase from 10/08/2021
really deserved review. third purchase and would purchase again