Customer reviews of Abpconcept

I have not received my watch strap, the package has been shipped back to France and my funds have not been returned. I'll be calling my credit card company on Monday to let them know that this charge must be reversed as ABP did not deliver the product I had paid for.

Great strap very comfortable .julian

Very happy with my purchase. The quality is top notch!

Although it shipped quickly and looks good, I received a strap with incorrect size tension bar on one side. I mailed days ago for assistance in replacement and have received no response.

Website is easy to use and dispatching/delivery was prompt.

Extraordinary help from customer service and a truly superb product!

Perfect bracelet,

Fast and great quality

Great straps, great seller.

ABP Concept provided me with a wonderfully unique bespoke ostrich leather strap that was perfect for my Santos 100. Unlike many other bespoke strap makers ABP Concept were able to provide the Cartier Santos 100 OEM components to ensure the perfect fit for my strap.

In the past I placed my orders in Paris - offline. Still today I am very happy with the "bespoke" leather straps. This time I tried your online shop with just some simple "perlon" straps, to give it a try, as I can´t travel to Paris so often. One strap is very nice, but the other one doesn´t match the size I asked for. It should have been 22mm but even on my biggest watch (23mm between horns) it doesn´t fit. Because of the (almost prohibitive if you consider it was inside Europe and just a small and light envelope) € 15,- shipping fee I already paid, me didn´t ask for any replacement … Will I try it again? Probably not if I find something more convenient

The site, the products and the service are of good quality...I would like more promotions on the Internet.

Expensive and no discount on purchase on further straps. ABP we would like rebate on further strap. For instance we would order one conservative and one more modern design colors/sport

The product was horrible quality and the pins didn't fit into the lugs. Do not waste your money on this!!

Excellent attention to detail. The watch band was exactly as depicted on the web site's customer page.

efficient and of good quality. Nothing to say

Excellent service

Very disappointed with this company, I ordered a strap according to my watch with curved end, and although they knew the model and the brand of my watch, the area of the case was very thick and rubbed, after telling them what happened, I only received an answer about it with a ridiculous discount for next purchases and never answered my emails anymore, I can only think of a huge lack of professionalism and the worst of all of respect and education towards the customer, nothing recommended.

Made to order strap came as described and within the timeframe promised! Strap was of excellent quality. Would not hesitate to recommend and would definitely buy from them again.

Very good service and quality products.

Very good service and quick response to a small problem with the size ordered.

great quality and delivery.

I bought 2 bracelets from ABP, one made-to-measure and one standard, and both are perfect.

I still didn't receive my strap

Product as described, quick delivery, good price

Personal, perfect and expedient!

Incredible custom strap on my Cerruti 1881 Dual Time Chronograph. Inserts are perfect. Amazing attention to detail. Beautiful stitching. Highly recommended custom strap Atelier in Paris. You will be impressed.

Order sent back following the return slip issued

Straps which this company makes has a premium quality. Delivery of my parcel was very quick, I'll do recommend ABC Concept to my friends

Excellent quality strap. Decent turnaround time from Paris :), worth the wait.

I read 100s of reviews of many strap brands before proceeding with ABP for my Panerai. I received the strap and found 2 tears in the leather. I was so disappointed. I contacted the website via its email which was supplied with the invoice. I received no response for a number of days (interesting how when I first contacted them about the purchase, they responded overnight but when it comes to complaints, silence). I then called their store in France at my expense to find out what was going on. I managed to speak to someone who had limited English who said someone would call me back. Overnight, a response came saying "the tearings don't look really bad". I was shocked - there shouldn't be any in the first place!!!! I was asked to return the strap "if I want" and they would give me another. I was so upset. In addition, the strap was so thin and seemed quite poor quality. I asked for a refund in the letter I sent back with the strap - that was my preference. If they couldn't do this, I would accept a replacement but I said to them I view their products as poorly made and cheap. They didn't refund me but instead sent another strap. This is such a different outcome to what I expected after all the glowing reviews. I won't be buying from them again.

Simply an amazing and fantastic strap. The quality and detail are phenomenal. The fit is literally perfect. I have owned many Rolexs and Pateks and Omegas and I know straps.

I cannot rate the craftsmanship highly enough Better than the Panerai strap I replaced on my Radiomir -looks and feels completely hand made

Extremely happy with the end to end experience

Order received quickly, no problems, but not super quality bracelets.

An order for a watchband made over the Internet with specific instructions that were followed to perfection

I have ordered the strap online and waited for over a month until I finally go to the shop and collect it myself.

Finding alligator in a MOD/NATO style strap is rare. So, this quality strap fills a niche. The single-pass strap is the safest - and easiest to remove and install. The matte finished alligator has a soft, velvet feel. Strap is flexible, and will properly fit up to 9 inch wrist. The textured calfskin lining is glued on, and I have hopes it will last. But, stiched edging would add to my confidence in durability.Personally, I remove the lower retaining ring/strap section to allow the watch to be placed as needed to allign and center the buckle on the wrist. Also, I would prefer alligator keepers, one fixed, and one floating.All in all, a lovely, comfortable strap in a hard-to-find material and style combination.

Nice service

Custom-made bracelet ordered on June 8, assembled and picked up in person at the boutique on June 19.excellent contact with Damien, who took care to get back to me to check certain details of my order.bracelet perfectly in line with my wishes, excellent quality and very good value for money.I highly recommend a visit to their website or, better still, to the boutique, where the welcome is highly professional and very courteous.Jean-Pierre L.