Customer reviews of Abpconcept

Sent an e-mail for advice prior to placing an order. Received friendly message containing helpful guidance.

Great communication. Damien really knows his stuff and helped make sure my order was exactly right.

I purchased a couple of straps from ABP Concept. Their straps are well made and very comfortable. The online purchase experience is easy and they have both "budget" priced straps and straps out of my budget. I recommend them for any likes quality craftsmanship.

Top quality leathers, the finest craftsmanship and the best customer service. Couldn't be more satisfied.

I designed a new watchband for a vintage watch that did not conform to the standard measurements of today's watch bands and used ABP Concept's website to go step by step and design a band that fit the odd-sized lugs on my watch. Once it arrived, it was exactly as I had ordered and was perfect in all ways. I'd do the same thing again with them when the time comes.

Really good, you just need to know that they can make 10 days before sending your item because they need to craft it

Made-to-measure bracelet in the dimensions requested and beautifully crafted as usual.

Best Watchstraps in the world! ABP Watchstraps, individually designed, exactly matching in shape, material, colors, style and size are the coronation to any nice timepiece.

Good responsiveness to stock problems.

The bracelet is much too thin

Have bought 2 watch straps from ABP

Lovely product.Great Communication and follow through.Will shop again and recommend to others.

I received a watch band that is too large. I have tried to contact Abp Concept 5 times via email and their Contact Us page on their site with no response. I have no idea how to get a response from ABP Concept to correct the situation. I have received an email, I am exchanging the product.

An excellent store, with a highly professional team who get involved and look for the best solution to satisfy you as if you were physically in their store! The products are of the highest quality, and your precious timepiece will have an inimitable look all its own, with a bracelet made from top-of-the-range materials.

The leather is soft and is molding nicely to my wrist. The clasp is good quality as well. I love how the leather is black on the inside as well. It looks beautiful on my Datejust

The strap configuration system and the choices are excellent. ...but the system never lets you order. Tried several times with different browsers, after the final step you end up on the home page with an empty cart and no order.I liked the strap I made, so I tried again and made a PDF with the configuration –no problem with the excellent tool. …and then I tried ordering by email. No reply. Tried again. No reply for days. Tried again, got some replies.... to make things short: It took another few days of waiting and asking for info before I got a nice reply and useful improvement to my design …blabla… same difficulties with the payment link Finally got payment done.No information on the status after the estimated delivery time was over a few days... request by email... no reaction... few days later: the strap arrived and I love it :) Final small disappointment is I never got the discount for registering on their page, which I did before my order. They somehow missed it too, when I asked for it by email – a little late after paying the full amount – you may guess it: no reply Note that I wrote in English, not French

I have not received my watch strap, the package has been shipped back to France and my funds have not been returned. I'll be calling my credit card company on Monday to let them know that this charge must be reversed as ABP did not deliver the product I had paid for.

Great strap very comfortable .julian

Very happy with my purchase. The quality is top notch!

Although it shipped quickly and looks good, I received a strap with incorrect size tension bar on one side. I mailed days ago for assistance in replacement and have received no response.

Website is easy to use and dispatching/delivery was prompt.

Extraordinary help from customer service and a truly superb product!

Perfect bracelet,

Fast and great quality

Great straps, great seller.

ABP Concept provided me with a wonderfully unique bespoke ostrich leather strap that was perfect for my Santos 100. Unlike many other bespoke strap makers ABP Concept were able to provide the Cartier Santos 100 OEM components to ensure the perfect fit for my strap.

In the past I placed my orders in Paris - offline. Still today I am very happy with the "bespoke" leather straps. This time I tried your online shop with just some simple "perlon" straps, to give it a try, as I can´t travel to Paris so often. One strap is very nice, but the other one doesn´t match the size I asked for. It should have been 22mm but even on my biggest watch (23mm between horns) it doesn´t fit. Because of the (almost prohibitive if you consider it was inside Europe and just a small and light envelope) € 15,- shipping fee I already paid, me didn´t ask for any replacement … Will I try it again? Probably not if I find something more convenient

The site, the products and the service are of good quality...I would like more promotions on the Internet.

Expensive and no discount on purchase on further straps. ABP we would like rebate on further strap. For instance we would order one conservative and one more modern design colors/sport

The product was horrible quality and the pins didn't fit into the lugs. Do not waste your money on this!!

Excellent attention to detail. The watch band was exactly as depicted on the web site's customer page.

efficient and of good quality. Nothing to say

Excellent service

Very disappointed with this company, I ordered a strap according to my watch with curved end, and although they knew the model and the brand of my watch, the area of the case was very thick and rubbed, after telling them what happened, I only received an answer about it with a ridiculous discount for next purchases and never answered my emails anymore, I can only think of a huge lack of professionalism and the worst of all of respect and education towards the customer, nothing recommended.

Made to order strap came as described and within the timeframe promised! Strap was of excellent quality. Would not hesitate to recommend and would definitely buy from them again.

Very good service and quality products.

Very good service and quick response to a small problem with the size ordered.

great quality and delivery.

I bought 2 bracelets from ABP, one made-to-measure and one standard, and both are perfect.

I still didn't receive my strap